Technical Program Manager
CurrentCollaborating with end-user groups turning non-technical ideas into working designs for software and hardware and bringing their vision to life. Including working with industry partners, procurement, and finance for rollout across multiple locations.• Testing control software and documenting bug fixes in pre-production systems• Driving third-party software design for custom control software solutions and continued support.• Driving design of custom mount solution saving $6+ million in rework cost and downtime.• Designing Systems that meet Apple's corporate standards for unmatched end-user’s experiences and quality.• Technical Program Manager of several Tech Debt refresh programs (Cisco, LG, Infosec).• Leader of VVS AV lab space, testing new equipment to meet corporate standards and mocking up new systems. For both training and root cause analysis of issues in production systems. • Design custom spaces for user groups in collaboration spaces, theaters, data centers, labs, and EBCs.• Continuing services and upgrades for Apple Park custom meeting spaces to meet the needs of end users.• Primary contact to perform root cause analysis and solution design for executive presentation spaces. • Working with several vendors to coordinate life cycle requests of proposals to complete the solution.• Go to person to mentor field service teams with complex field issues at Apple Park and SCV.• Technical Program Manager for Data Center remodels of control room monitoring systems and conference rooms for both Madden and Prineville.