Chris Ernt Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Mi

A UX Department of one.

Ann Arbor, Mi

> Held weekly one-on-one meetings with direct reports.> Organized bi-weekly check in meetings with internationally distributed team.> Aligned with other managers in the development organization.> Coached new team members.> Wrote onboarding materials for the UX team.> Built relationships across the organization in order to build profile of UX team and disseminate UX practices.> Reported out weekly status of the UX team and it's projects to development management and senior leadership.> Advocated for UX involvement in customer and user facing events.> Worked with other parts of the company who maintained user facing websites to align on analytics gathering tools and methods.> Recommended educational and developmental content to junior designers to build skills and knowledge.> Mapped and aligned UX processes to engineering and leadership's workflows.> Improved, codified practices for structuring and storing asset and mockup.

Ann Arbor, Mi

> Built out application screens based on established design guidelines.> Expanded application design guidelines to accomodate enhancements and new functionality.> Wrote user stories and bug reports for developers.> Co-wrote user stories with Business Analysts and Product Engineers.> Built persona profiles for new cloud based product with other UX and BA practitioners.> Aligned user and customer personas with those maintained by Customer Success, Training, and Marketing teams.> Served as a subject matter expert in the effort to transition desktop software to the cloud.> Learned the basics of Supply Chain Design and Optimization and was a resource for new team members trying to do the same.> Mentored junior designers.> Collaborated with Product Managers to collect feedback from User Advisory boards.> Interviewed internal and external users to identify areas for product improvement and enhancement.> Conducted user tests at regional user meetings.> Surveyed international users in order to assess their needs as part of an effort to transition them to next generation software.> Worked with Marketing team to maintain brand identity across multiple products.> Collaborated with Marketing team on branding and iconography update initiative.> Designed icons, imagery, and other assets for our products.> Managed relationship with 3rd party design firm.> Maintained and managed the official color paletes for web and desktop products.> Partnered with Coaching and Training colleagues to identify challenges for first time users.

They give me albums, I review them. It's pretty fun!

Mendota Heights, Mn

> Lead interdisciplinary teams to design mobile and desktop applications.> Generate personas and identify journeys for end users.> Analyze business processes and optimize workflows to maximize efficiency.> Design and iterate on wireframes and interactive prototypes of application user interfaces.> Socialize prototypes internally and with end users in order to gather feedback.> Create design and requirements documentation for developers. > Review existing applications and design improvements and updates.> Develop criteria for and conduct testing sessions.> Oversee work of and offer feedback to junior designers.> Create art assets and design documentation for developers.> Conduct heuristic evaluations of existing applications.> Helped to implement DevOps methodologies in app development environment.

Minneapolis, Mn

> Worked on projects for national brands including UnitedHealthcare, OptumHealth, Geek Squad, Microsoft, Panasonic, and Rovi.> Implemented wireframes from UI/UX engineers to design websites.> Designed and authored style guide for desktop and mobile websites.> Produced banner ads for marketing campaigns.> Created designs for interactive publications.

Minneapolis, Mn

> Designed interfaces for apps and games on iPhone, iPad, Windows Phone 7, and webOS.> Created characters and art assets for iOS word games.> Collaborated with developers on design implementation.> Wireframed and prototyped concepts for new apps.> Conducted user testing on apps and the company’s website.> Processed audio for phrase book apps and was sound designer for iOS games.> Designed booth signage and staff T-shirts for hiring fairs.> Redesigned the logo for Ultralingua’s sub-brand Accio.> Made branded templates for internal and external documents.> Developed packaging art for Mac and Windows software products.> Produced and managed images for company website and marketing pieces.> Hired and managed design interns.

> Edited and posted content for internal and partner web sites.> Tracked depreciation and managed inventory of demonstration systems.> Shipped demonstration systems and marketing collateral to trade shows.> Managed custom product development database.> Created reports for Product Management and Sales teams.> Managed quarterly price pages.

> Developed SAP transactions with IT team as a Business Process Expert.> Trained field sales managers and customers on web-based tools.> Answered customer questions regarding orders, deliveries, and account settlement.> Implemented marketing programs.