It Manager
CurrentManager of IT production support team responsible for the Fixed Income and Equity trading floors in Malvern, PA, and Scottsdale, Arizona. Matrix manager of the trade floor IT production support team in London. Tightly linked to the trade floor IT production support team in Melbourne, Australia. The team is first to react to trade floor questions, application issues, and technical difficulties. The team will escalate to software development teams and/or technology operations as necessary.ITIL CertifiedAWS Cloud Practitioner Certified