Chris Fancourt Email & Phone Number

Bowen Hills, Qld

Sunshine Coast, Queensland

Consulting to various companies and individuals specialising in:• Sales and marketing strategy development and continuous improvement programs within construction, services and manufacturing markets.• Business development & account management relating to regulatory compliance and risk management within the real estate and property management market segment.• Business acquisition, due diligence and final negotiation for multi-national business.• Training facilitation, presentation and coaching to corporate clients with the Neuro Leadership Institute.

Queensland, Australia

• P&L, sales and operations responsibility for $60M+ territory with 11 wholesales branches focusing on safety, sales, service and profit performance.• Performance management for a team of 50+ Branch Managers, Internal Sales and Field Sales Representatives.• Strategic supplier relationship management, industry association representation and key account management activity across multiple market sectors from SME to Tier 1.• Collaboration with cross functional teams including finance, marketing, commercial, human resource, learning & development and logistics.

Queensland, Australia

• Sales leadership responsibility for $160M+ territory with 35 wholesale branches focusing on safety, sales, service and profit performance.• Account management and business development performance through direct field sales, wholesale and online channels across Queensland and Northern New South Wales.• Performance management for a team of 50+ Field Sales Representatives and Branch Managers.• Strategic supplier relationship management, industry association representation and key account management activity across multiple market sectors from SME to Tier 1..• Collaboration with cross functional teams including finance, marketing, commercial, human resource, learning & development and logistic.

Region South Pacific

• Strategic development and support responsibility for global and regional sales effectiveness and continuous improvement initiatives across the Australia, New Zealand and Pacific Islands region. • Performance management for a team of Sales Effectiveness Consultants maximizing effectiveness and up-time of sales enablement tools to support a 350+ sales force and $750M+ revenue. • Program management for corporate sales induction, global sales training, coaching program, sales compensation, CRM, pricing tools and communication.• Global Sales Leadership Committee representative responsible for influencing and managing global sales performance transformation, strategic planning and continuous improvement implementation.• Collaboration with executive board and cross functional teams to influence and drive engagement for sales initiatives and innovation.

Brisbane, Australia

• P&L, sales and operations responsibility for $75M+ territory focusing on safety, sales, service and profit performance.• Account management and business development performance through direct field sales, retail and distributor partner channel of 130+ outlets.• Leadership and performance management of a team 50+ District Managers, Retail Managers and Specialty Sales Representatives (Scientific, Hospitality, Refrigeration and Laser Applications).• Relationship management, engagement and representation to strategic key customers, preferred suppliers and industry associations.• Collaboratively working with cross functional marketing, commercial, customer services, performance transformation, customer engineering, operations and logistic teams.

New Zealand

• P&L, sales and operations responsibility for $45M+ territory focusing on safety, sales, service and profit performance.• Account management and business development performance through direct field sales, retail and distributor partner channel of 45+ outlets.• Leadership and performance management of a team 45+ District Managers, Retail Managers and Specialty Sales Representatives (Scientific, Hospitality, Refrigeration and Laser Applications).• Relationship management, engagement and representation to strategic key customers, preferred suppliers and industry associations.• Collaboratively working with cross functional marketing, commercial, customer services, performance transformation, customer engineering, operations and logistic teams.

New Zealand

• P&L, sales and operations responsibility for $75+ territory focusing on safety, sales, service and profit performance through an 85+ outlet network. • Leadership and performance management for a team of 30+ Retail Managers, Distributor Channel Manager and Retail Training and Systems Manager.• Relationship management, engagement and representation to distributor network, preferred suppliers and industry associations.• Collaboratively working with cross functional marketing, commercial, customer services, performance transformation, customer engineering, operations and logistic teams.

Fiji

• General management and P&L responsibility for $10M+ territory of Fiji/Tonga business reporting directly to board and General Manager Pacific Islands. • Leadership and performance management for the executive leadership team including Finance, Commercial, Information Technology, Inventory Control, Manufacturing Operations, Import/Export and Local Logistics, Sales and Marketing.• Channel management for domestic and export sales through direct field sales, retail and distributor partner networks of 50+ outlets and 2 manufacturing plants.• Safety, Health, Environment and Quality management processes and systems focusing on internal and ISO standard compliance requirements and continuous improvement.

Samoa

• General management and P&L responsibility for $5M+ territory of Samoa reporting directly to board and General Manager Pacific Islands. • Leadership and performance management for the executive leadership team including Finance, Commercial, Information Technology, Inventory Control, Manufacturing Operations, Import/Export and Local Logistics, Sales and Marketing.• Channel management for domestic and export sales through direct field sales, retail and distributor partner networks of 25+ outlets and 1 manufacturing plants.• Safety, Health, Environment and Quality management processes and systems focusing on internal and ISO standard compliance requirements and continuous improvement.

Sunshine Coast

• P&L, sales and operations responsibility for $4.5M+ territory of Sunshine Coast focused on safety, sales, service and profit. • Leadership and performance management for a team of Internal Sales and Field Sales Representatives and distributor partner network of 15+ outlets.• Account management, business development and stakeholder relationship management to key accounts, distributor network, preferred suppliers and industry associations.• Collaboratively working with cross functional marketing, commercial, customer services, customer engineering, operations and logistic teams with specific focus on Specialty Sales Representatives. • Management and maintenance of all OHS, retail service, merchandising, stock management and distribution standards.

Queensland, Australia

Responsible for sales revenue and profit delivery through new business development and key account management for BOC’s Hospitality and Leisure market in Queensland and Northern New South Wales regions.Relationship management with key industry stakeholder groups, business owner and venue manager communities, selling a range of bulk liquid, compressed gases, onsite gas generation and gas management safety systems installation and maintenance. Development and execution of go to market strategies for existing and new product offers and change management/customer education of new legislation impacting the industry.Collaboratively working with Marketing, Commercial, Customer Services, Retail & Distributor Channel, Customer Engineering, Operations and Logistic teams.

Master Of Business Administration (Mba), Mba

Certificate, Coaching Skills

Diploma (Partial Completion), Business

Certificate, Commercial Art And Graphic Design

High School Certificate, Year 12