Lars Huttner Email & Phone Number

Balcatta, Western Australia, Australia

Balcatta, Western Australia, Australia

Servicing security integrators to help them maximise their profits through correct product advice.

Perth, Western Australia, Australia

Ensuring that the Branch, the Team & Warehouse operate smoothly and customers are happy!

Perth, Australia

Providing full sales support to the national sales teamProviding indepth technical expertise to aid in the sales processAssisting in tender applicationsDesigning of complex systemsIndepth knowledge of Paradox, Inception, Integriti, Hikvision, Hanwha, Inovonics, Aiphone, Ubiquiti and a wide variety of access control, alarm, intercom, lock, cable, reader, card and other technology.

Perth, Australia

Managing the front counter sales team including training of new staffServing customers in store, by phone or by emailLiaising with Products team to ensure correct stock levels to meet demandProcessing returns & creditsPromoting new products and conducting customer training

Perth, Australia

Helping small business grow by providing more customers.

Kewdale

Netfira is a company that is at the cutting edge of integrational software. While the basis of my role is call centre related I am frequently involved with project management, technical support, coaching and mentoring. The requirements of this job are:• Strong interpersonal & confident communication skills via phone, email, and face-to-face• Highly proficient in use of Microsoft Office, ZOHO CRM, Google Docs and internet tools for research• High attention to detail via accurate data entry and database management• Strong work ethic• High-level teamwork skills• Excellent relationship-building skills• Achieving daily KPI based outbound call targets• Streamlining existing policies & procedures to improve efficiency and results• Timely answering of inbound calls• Taking care of project management & procedures• Mentoring of team members & conducting staff training• Phone-based troubleshooting & conflict resolution• Working overtime as required to return the sales team on track with targets

Perth, Australia

The floor manager position manages the heartbeat of the store. I am responsible for:- The flow of customers (up to 200 per day) into the store, managing their time expectations and keeping them happy in the busiest Telstra store in the country.- Ensuring our staff are efficient in the use of their time with clients.- Coaching sales consultants to use customer insights to maximise the opportunities presented them.- Ensuring all staff receive their break.- Maintaining the security of all devices on the sales floor.- Maintaining store presentation and cleanliness.This position was built on the foundation of sales consultant which involves:- In depth knowledge of all current Telstra plans including mobile (pre-paid and contract), ADSL\NBN, fixed line, Foxtel, Smart home, mobile broadband devices and tablets- Device troubleshooting- Sound knowledge of Apple, Samsung and similar brand phones and tablets- Using customer insights to adapt the best possible solution to their requirements.

Perth, Australia

Financial planning, Life\TPD\Income protection insurances, Investment plans, maintaining active relationships and addressing client needs

Source new clients through business development techniques (face to face cold calling, phone contact, email, trade events, etc). Support existing clients with in-depth product knowledge of CCTV, Electronic Access Control, Electronic Locks, Integrated Systems, Comelit Intercom, Protege and general security products. Ensure clients are well provided for in terms of on time orders, regular contact and conflict resolution.

Pilbara

Exploration drilling involved assisting the driller in all tasks related to drilling iron ore samples including setting up equipment, moving the drill rig and support trucks (water, air pressure, crew carrier), obtaining ore samples, mixing chemicals, carrying out routine maintenance and repairs and also cleaning all of the relevant equipment. Site OH&S procedures needed to be followed including Working at Heights Permits, Hot Work Permits and Take 5's.

Design and implement solar systems for residential and commercial clients using various different technologies including Copper Indium Selenium (CIS) and Monocrystalline. Ensuring the system would provide the client with the maximum possible output while meeting their requirements in terms of their budget and how much power they used per day. Attending trade fairs and setting up market stalls.

Re-signing of contracts to ensure the maximum possible number of customers were under contract. Usually between 60 & 90 customers seen per month. Ensuring clients security requirements were met and upgrading systems as necessary as part of a new contract. Resolving issues between customers & various departments before they needed to go to the General Manager.

Joondalup

During my extended period with Harvey Norman I moved quickly from Sales Person to Department Manager running a variety of different departments within the stores I worked at (Belmont, Morley, City West, Warwick & Joondalup). The position involved stock control in the form of ordering, maintaining correct quantity of products, returns (slow moving & obsolete as well as faulty products) and theft minimization. Product knowledge was required on a wide variety and range of products including digital cameras, networking products, monitors, computers, laptops, speakers, peripherals, phones, mobile phones, software, printers, scanners, faxes, multifunction devices, cartridges and many other items. In-depth knowledge of all these products was required to best assist the customer in making the correct buying decision. Merchandising was a large aspect of this role as a well placed and designed display was required to increase sales. Department managers were often required to lead a team of Sales Representatives as well as train new staff.

Diploma Of Information Technology, It

Aeronautics, 12

Aeronautics scholarship including a few solo flights at the Royal Aero Club Jandakot.