Chris Fuller Email & Phone Number

Milwaukee, Wisconsin, United States

Company / Organization: DIRECT SUPPLY Position / Title: SENIOR ACCOUNT MANAGER • 2024 TO PRESENTDates of Employment: 2022 – Present Promoted to Senior Account Manager based on demonstrated excellence and leadership, with a proven track record of surpassing expectations. ➥ Completed Prompt Engineering: How to Talk to the AIs becoming proficient in Large Language Models (LLM), Prompt Engineering, and Generative AI. Position / Title: INSIDE ACCOUNT MANAGER • 2022 TO 2024Developed and leveraged customer relationships and created targeted selling strategies to drive sales growth. Managed and drove growth within a specific territory of Senior Living communities. Forged and secured relationships with key decision-makers over the phone and through digital channels. Collaborated with internal selling teams to identify sales opportunities and execute strategies that maximize growth, focused on uncovering large sales opportunities and driving routine supply orders to digital channels. ➥ Achieved 100% monthly sales quota in 6 months from start date with new territory. ➥ Successfully achieved the 2nd full-year sales goal in 10 1/2 months and was awarded the " Budget Buster " Achievement. 110% percent to plan.➥ Increased sales by mobilizing internal teams and resources to solve customer needs, requests, and problems quickly.➥ Leveraged analytics dashboard, live sales data, and other selling resources to develop and execute growth strategies.➥ Gained specialized knowledge and understanding of the operations of a senior living community, including the budgeting process, state survey process, department roles and responsibilities, resident profiles, levels of care, and the decision-making process.

Stevens Point, Wisconsin, United States

Initiate and close profitable furniture sales for assigned territory; serving as the primary contact for the client during the sales process and working cross-collaboratively with design, project management, and furniture sales support teams to ensure that all targets for customer satisfaction, sales, penetration and retention are met or exceeded. Collaborate with the Inside Account team to develop sales plans for Staples Advantage accounts in an effort to maximize sales, with a focus on SLED-based and healthcare accounts. • Serve on a team of 11 Territory Account Managers, with accountability for 1,000+ accounts.• Leverage an internal tool to identify key furniture decision makers, understand their goals and pain points, and provide targeted solutions.• Research and identify compatible vendors/manufacturers, acting as a conduit between the client, Inside Account team, and vendor to ensure all program requirements are met during the selling, installation and maintenance phases.

Stevens Point, Wisconsin, United States

Staples Advantage is the contract division of Staples Inc., offering programs for office products, technology products, facilities supplies and breakroom supplies to businesses.⌨ Learn more about our services and products at: www.staplesadvantage.comAs Territory Account Manager, I am accountable for managing accounts and driving sales and profitability by penetrating across all categories of products and monitoring and increasing Staple’s presence across all customer sites for my established territory. I map decision-makers and sites, identifying both core and specialty category purchases. I also deploy a consultative selling approach and oversaw pricing negotiations; coordinating the bid and quote process while making discretionary pricing decisions. Here are some of the ways I’ve made significant contributions to revenue growth:➥ I am responsible for sales results for an assigned book of business valued at over $5 million.➥ I was 1 of 3 people to exceed sales targets during the challenging COVID period throughout a 7-state region.➥ I guide and advise clients, including hospitals and nursing homes, through a difficult COVID transition; serving as Subject Matter Expert and consulting on various safety products, tools and supplies.

Stevens Point Wi

I served as Strategic Account Leader as part of a newly created vertical team of healthcare sales specialists; driving sales and expansion for a territory with over $10 million in sales throughout the Southern, Central, and Northern WI regions. I promoted all product categories within the Staples portfolio, building productive relationships with key decision makers to enrich and grow my book of business.Some of my accomplishments include:➥ I received the ‘Sales Excellence’ Award in 2016 for outstanding contributions to top-line growth. ➥ I managed key accounts under the 3 biggest Group Purchasing Organizations (GPOs) throughout the nation: HealthTrust, Vizient and Premier, among others.➥ I was chosen to be part of a dedicated vertical sales force to tackle the Healthcare sector, with a book of business valued at $4 million, which I grew to over $10 million.➥ I achieved between $3 million and $4.3 million in contract healthcare furniture sales for 3 consecutive years, and was recognized among the organization’s top 4% of performers in 2016.

Madison, Wisconsin Area / Stevens Point Wisconsin Area

As District Sales Manager, I directed a team of 6 sales professionals with a book of business valued at over $17 million, delivering robust incremental sales and margin growth annually. I implemented forward-looking sales and business development strategies to drive new and existing account growth. I also prepared and delivered proposals and presentations, negotiated key contracts, and partnered with clients to analyze their needs and provide custom solutions.I drove growth and profitability in core as well as product categories, directing Account Managers to create and execute action plans and market growth strategies while staying focused on sound margin management. Among my accomplishments, here are some of the ways I’ve made consistently positive contributions to business growth:➥ I oversaw a healthcare-related book of business valued at over $6.5 million.➥ I exceeded top line sales goals by 4% in 2012.➥ I exceeded new product penetration targets at 103% for 2012, maintaining team funnel at 26% of aggregated annualized sales.

Stevens Point Wisconsin

As Territory Account Manager, I was responsible for driving sales of office supplies to businesses, educational institutions and government-owned facilities throughout the North-Central Wisconsin region. I regularly participated in various professional coaching skills training sessions with Sales Managers throughout Wisconsin.Here are some of the ways I’ve made positive contributions to the company’s bottom-line growth:➥ I was awarded the ‘Salesperson of the Month for Sales Excellence’ Achievement in 2006.➥ I managed a number of high-profile accounts, including: the Ministry of Health Care ($1.5 million), the State of Wisconsin - Northern Region ($1 million), Wausau School District, Weather Shield Windows, Aqua Finance and North Central Health Care, among others.➥ I was chosen to lead the prestigious Sales Council of Wisconsin and establish productive working relationships between our sales teams and upper management; thereby promoting a culture of transparent communications and trust in senior leadership.

Stevens Point Wisconsin

Responsibilities include promoting and selling office supply solutions to businesses, educational institutions and government owned facilities throughout North Central Wisconsin.➥ I received the ‘Goal Achievement’ Award in 1993.➥ I won the ‘Goal Achievement’ Award in 1998.➥ I won the ‘Certificate of Excellence’ Award for highest gross profit sales dollar increase in 1999.➥ I was awarded the Half Million Dollar Club in 1994, the Million Dollar Club in 1996 and the $2 Million Dollar Club in 1998.

Ba, Communications

Aa, Business

College Prep, Business Administration And Management, General