Chris Fuller Email & Phone Number

Austin, TX

Austin, TX

Austin, Texas

• Worked on a 4-5 person team with a rotating schedule providing 24x365 onsite and remote support for Austin DataCenter and worldwide offices for a global software company monitoring ~900+ servers. Flexible with.
• Worldwide enterprise monitoring via CA Spectum, CA Web Response Monitor, WebWatchBot, Servers Alive, and Solarwinds.
• First-response Solaris, RHEL, Windows Server (NT through 2012) administration (via telnet, SSH, Active Directory, and RDP through RoyalTS), user administration, Exchange Server administration, and VPN Administration..
• Server setup/installation/patching/support/decommission/teardown for rack mounts, blades, and VMs.
• Monitored and maintained enterprise backup and recovery via Netbackup, provided backup rescheduling, monitoring, restarts, tape rotation, and offsite tape/container coordination with Iron Mountain.
• Troubleshot network cabling, fiber, SAN (Dell EMC, HP 3Par), Dell PowerVault DAS, and various Dell, Sun, HP, IBM, and Scalar/Oracle tape library issues.

Austin, Texas

• Performed Windows 2000/2003 server administration (mostly via Active Directory, Remote Desktop, VNC), user administration (via Active Directory and Group Policies), Exchange Server 2003 administration, and Windows VPN.
• Desktop/network installation and support for PC/Laptop/Server/Desktop
• Maintained backup and recovery plans for Win2000, 2003, and Exchange servers utilizing Backup Exec and an Overland LoaderXpress multitape autoloader.
• Assisted with QA testing of software products such as Sanitizer and Pinion Desktop.
• Took over role of software build process utilizing MS Visual Studio (C++) and WinCVS. Started and oversaw builds, notified programmers in case of build failure, and sent out build notification and summary of files.
• Made changes to Cisco PIX, internal (Windows) and external (Linux) DNS, and remote administration of external Redhat servers via Webmin.

Austin, Texa

• Performed Windows 2000/2003 server administration (mostly via Active Directory), user administration (via Active Directory and Group Policies), Exchange Server 2003 administration, and Cisco switch and PIX.
• Desktop/network installation and support for PC/Laptop/Server/Desktop/Palm for one campus regularly and both campuses as needed both via VNC and Windows Remote Desktop and in person.
• Redesigned backup and recovery plans for Win2000, 2003, and Exchange servers utilizing Backup Exec and a Quantum multitape autoloader.
• Implemented organizational plans and methodology along with VNC to improve help desk response and resolution times.

Austin, Texas

• Effectively performed Windows NT and 2000 systems administration, Exchange Server 5.5 administration, and administrated Mac File/printing shares for Austin production center of a multinational internet commerce company
• Performed NT/2000/Exchange Server build/setup/support/troubleshooting
• Desktop/network installation and support for heterogeneous LAN (Mac/PC/Laptop/Server/Desktop/Palm)
• Designed backup and recovery plans for NT and Exchange servers
• Performed setup/punch down/administration of Nortel phone system
• Supervised and coordinated the daily activities/instruction of an intern for the IT department

Ba, Computer Science

Associate Of Arts And Sciences (Aas), Computer Science

Education record