☁Chris Williams Email & Phone Number

Boston, MA, US

San Francisco, California, US

Tauranga, Bay Of Plenty, NZ

Maryland Heights, Missouri, US

Portsmouth, NH, US

• Architected, designed and deployed enterprise class virtualization solutions for the customers of GreenPages Inc.
• Worked with customers at IT and executive levels to gather business requirements in order to create comprehensive IT solutions.
• Solutions included Amazon AWS deployments vSphere 5.x/6.x, vRealize Operations Manager 6.x, SRM, Auto-Deploy, and multi-platform BC/DR evaluation and remediation.

Lowell, MA, US

• Responsible for systems design and infrastructure availability for North American primary datacenter and DR site.
• Architected new enterprise class VMware environment to house internal custom applications in a SaaS provider model.
• Determined needs, performed both technical and business requirements gathering and selected new tools to monitor and enhance SaaS infrastructure including vRealize Operations Manager (vROps).
• Worked with application, infrastructure, and operations teams to validate & troubleshoot environment, perform as-built reviews, and monitor design lifecycle using TOGAF principles.
• Evaluated new technologies, gathered use cases, and performed proof of concept evaluations on several technologies (including Zerto for DR, Veeam for backup, and HP OneView for mgmt.) to enhance existing cloud.
• Evaluated existing environment & performed remediation steps to enhance individual customer performance and the environment as a whole.

Paris, FR

• Responsible for systems and infrastructure availability for North American primary datacenter and 3 regional plant datacenters (500+ servers total).
• Designed companywide reference architecture for VMware consolidation project.
• Administered 13 VMware (ESX 3.5, 4.X, 5.X) clusters using various storage back ends: IBM DS3300, V7000, XIV IBM BladeCenter-S, EMC CX4-120, and EMC VNX.
• Architected, built and administered new VMware environment, consolidating and upgrading existing clusters to ESXi 4.1 and ESXi 5.1.
• Managed cross-functional IS/IT team comprised of 5 members. Duties included time management and customer service training initiatives as well as Level 3 technical training.
• Performed interviews for potential new technical employees to determine skill set, qualifications and team fit.

Burlington, Massachusetts, US

• Senior member of IT staff with primary responsibilities in serving as team lead for network architecture/administration, virtualization initiatives, windows system administration and security compliance.
• Responsible for networks, systems and infrastructure availability of 3 global datacenters (300+ servers total). Insured 99.99% SLA for customer-facing SaaS architecture. Customers included several Fortune 500 companies.
• Trained ‘Company Admins’ at customer locations to use LoadSpring’s product and to administer their internal customer base.
• Architected, built and administered Highly Available (HA) Checkpoint firewalls (Nokia IP350 and IP390) and HA network infrastructure (Extreme Summit 48, 48SI, 48t) including multiple secure customer-facing and internal.
• Virtualized and administered existing production infrastructure using VMWare (vSphere, ESX 4.0, Server 1.X, 2.X). Achieved a 10:1 consolidation ratio while meeting SLA.
• Implemented and administered fiber channel SANs (Clariion CX4-120, Hitachi AMS200 and IBM DS3400 on Brocade) and NAS (Snap 410) infrastructure in all data-centers.

Stratham, NH, US

• Designed Exchange 2007 transition initiative.
• Re-configured architecture of global 22 server Exchange 2000 environment to utilize best practices and least cost routing of administrative groups. Increased global mail routing efficiency and delivery time by 50%.
• Rebuilt existing Exchange 2000 servers on more stable hardware platforms with optimal RAID configurations.
• Designed and implemented IronPort anti-spam solution for primary mail portal, replacing existing end-of-life solution.
• Replaced existing corporate file server with Equallogic SAN.
• Performed developer and end-user support duties in an on-call basis.

• Documented existing LAN/WAN infrastructure, recommended and implemented changes based on best practices models: Included Cisco routers (2611, 2620, 3825), Cisco switches (2900, 4006) and PIX firewalls (6.2, 7.0).
• Installed Dell NAS into existing Active Directory domain.
• Designed and built High Availability co-location infrastructure for company-wide server migration including PIX firewalls (7.0) and F5 load balancers (BIGIP-1500).
• Decommissioned end-of-life servers, including Domain Controllers, DHCP servers, WINs servers and print servers and migrated those functionalities onto new hardware platforms.
• Performed developer and end-user support duties in an on-call basis.

Portsmouth, NH, US

Evaluated existing LAN/WAN infrastructure, recommended and implemented changes based on best practices models: Included Cisco routers (1721, 2611, 2620, 3640), Cisco switches (2900, 6509) and Checkpoint firewalls (Nokia IP130, IP350, IP380)Lead technical contact for offshore outsourcing initiativeEvaluated and worked with vendors for Active Directory and.

Beverly, MA, US

• Coordinated with IT team in Austria to insure 99.9% global uptime.
• Monitoring & maintenance of 19+ servers and 25+ users.
• Project management and technical lead for US office.
• Forecasted yearly IT needs for the company and create budget accordingly.
• Led on IT projects including software/hardware evaluations, migrations and upgrades.
• Provided end-users support to all US employees.