Chris Henderson Email and Phone Number
australia
Chris Henderson's Location
Sydney, New South Wales, Australia, Australia
Chris Henderson's Contact Details
Chris Henderson work email
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Chris Henderson personal email
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About Chris Henderson
Looking for career opportunities - full-time or contract/consultancy basis. Experienced senior manager with over 36 years of practical wide-ranging international knowledge in trade & investment, leadership, policy & strategic development, corporate shared services, governance, project management, and stakeholder engagement.Strong strategic awareness: timely assessment of issues & concerns, presenting options, and recommendations, identifying risk & mitigation, cost & impact, and contingency planning; managing teams whose functions were crucial in delivering key measurable objectives; innovative & flexible working practices with a strong customer delivery focus. Practiced communications experience: in policy & report writing, speeches, press releases, & media briefs, public speaking & representation; and in the innovative use of social media & web engagement.Excellent people skills, organisational development experience, with a proven track record in diverse environments developing synergies across teams, improving operational effectiveness & achieving organisational goals; performance improvement through mentoring, coaching and training & development programs.Extensive practical Corporate Shared Service & Project Management experience in Finance & HR management system consolidation programs, and in the delivery of Information Technology & infrastructure projects.Proactive and self-motivated: managing conflicting priorities effectively, keeping senior leaders informed, and delivering successful outcomes with an honest positive attitude. Specialties: Leadership & Team Management, Strategy, Policy, Analysis & Problem Solving, Crisis Management & Disaster Preparedness, Change Management, Project Management including IT Implementation, Customer Service & Stakeholder Management, Communications, and Corporate Shared Services.
Chris Henderson's Current Company Details
Nsw Telco Authority
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Executive Officer at NSW Telecommunications Authority
australia
- Employees:
- 154
Chris Henderson Work Experience Details
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Executive Officer To The Manging DirectorNsw Telco Authority Oct 2023 - PresentSydney, New South Wales, Australia
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Executive Officer To The Sira Chief Financial OfficerNsw State Insurance Regulatory Authority Jun 2021 - Oct 2023Sydney, New South Wales, AustraliaPurpose: To provide high-level executive support to the SIRA CFO. Coordinate and prepare briefing materials, contribute to the development and monitor business plan objectives, track progress and performance against agreed indicators. Understand political and staff sensitivities upholding confidentiality and discretion.Achievements: • Finance & Procurement monthly analysis & reporting • Employee Wellbeing awareness• Change programs & governance projects• Ad-hoc projects -
Principal Advisor, ComplianceNsw State Insurance Regulatory Authority Feb 2021 - Jun 2021Sydney, New South Wales, AustraliaLead and manage a range of compliance, privacy, risk, strategic and governance issues; provide support services to senior leadership, to support the achievement of the organisation’s objectives.• Lead the compliance team in the delivery of SIRA's strategic priorities to drive effective organisational outcomes and ensure objectives are articulated, implemented and reported effectively• Research and prepare strategic advice, information and reports on diverse and complex policy, planning and operational matters to facilitate informed decision-making• Prepare, manage and review the provision of high-level stakeholder and team communications to increase awareness of organisational priorities• Respond to emerging compliance, privacy, risk and governance issues to ensure effective resolution with minimal risk to the organisation, support robust compliance and strong governance across the agency• Establish, facilitate and maintain strong partnerships/relationships with key stakeholders to drive delivery of strategic outcomes across the organisation
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Principal Advisor, GovernanceNsw State Insurance Regulatory Authority May 2020 - Feb 2021Sydney, New South Wales, AustraliaLead and manage a range of strategic initiatives and provide support services to senior leadership, including strategic planning and advice, change management, managing communications and implementing strategies to support the achievement of the organisation’s objectives.• Lead the identification of strategic priorities to drive effective organisational outcomes and ensure objectives are articulated, implemented and reported effectively• Lead the development of strategic plans to achieve organisational objectives• Research and prepare strategic advice, information and reports on diverse and complex policy, planning and operational matters to facilitate informed decision-making• Prepare, manage and review the provision of high-level stakeholder and team communications to increase awareness of organisational priorities• Deliver issue and change management expertise, and respond to emerging issues and change initiatives to ensure effective resolution with minimal risk to the organisation• Lead key projects and priorities to support the achievement of organisation-level strategic and operational objectives• Establish, facilitate and maintain strong partnerships/relationships with key stakeholders to drive delivery of strategic outcomes across the organisation
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Executive Officer To The Chief ExecutiveNsw State Insurance Regulatory Authority Jun 2017 - May 2020Sydney, AustraliaPurpose: To provide high-level executive support to the Chief Executive. Coordinate and prepare briefing materials, contribute to the development and monitor business plan objectives, track progress and performance against agreed indicators. Understand political and staff sensitivities upholding confidentiality and discretion.Achievements: • Set up a new Strategy & Governance Unit• Improving key internal stakeholder relations• Coordinated accommodation projects, ICT upgrades, and document process changes• Maintain & improve quality of briefing, correspondence and internal communications• Business Crisis/Continuity Management and response• Employee Wellbeing awareness• Change programs & governance projects• Ad-hoc accommodation moves, builds and redesign projects
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Senior Project Manager (Capability Development), Office Of Emergency Management/Office For PoliceDepartment Of Justice Nsw May 2017 - Jun 2017Sydney, AustraliaPurpose: To develop Capability Framework, Stakeholder Engagement Strategy, and project plan for NSW State Emergency Management; supporting the Emergency Risk Management Framework, and Lessons Management & Evaluation Framework. -
Executive OfficerIcare Nsw Oct 2016 - May 2017Sydney, AustraliaProvide executive, administrative and project support to the Chief Operating Officer. Coordinate and prepare briefing materials, contribute to the development and monitor business plan objectives, track progress and performance against agreed indicators. -
Executive OfficerNsw Department Of Education Jul 2016 - Oct 2016Sydney, AustraliaPurpose: To provide high-level executive support to Executive Director, prepare meeting agendas, briefings, policy, project and administrative support. Anticipate and forward plan relevant tasks to assist the delivery of the Directorate’s strategic priorities and measurable outcomes. Understand political and staff sensitivities upholding confidentiality and discretion.Achievements: • Maintained strong relationships across the Department of Education’s directorates, and other NSW Departments• Ensured the Executive Director has access to research, information and strategic advice to ensure informed decision making and planning. • Collaborated and coordinated internal and external stakeholder requests -
Principal Policy OfficerNsw Department Of Education May 2016 - Jul 2016Sydney, AustraliaPurpose: To prepare and quality-assure correspondence, briefings, presentations and speeches for the Minister, the Secretary, Deputy Secretary, and senior officers in Early Childhood Education and other areas of the Department of Education, as well as leading and finalising complex reviews and providing policy advice to a range of internal and external stakeholders. Represent the Directorate externally and contribute to the development of strategic frameworks to foster ongoing relationships with external stakeholders.Achievements: • Reviewed and advised on changes required to legislation to enhance the operation of the sector• Developed policy options and solutions on Universal Access to quality preschool education programs• Oversaw the delivery of Transition to Schools policy and program work• Represented the Department on Education Committee Early Childhood Subgroups• Coordinated correspondence, briefing and business as usual work requests• Maintained staff morale and welfare through Directorate realignment process
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Executive OfficerDepartment Of Premier And Cabinet (Nsw) Dec 2015 - May 2016Sydney, AustraliaPurpose: To support Independent Delegates on the examination and reporting process for NSW Local Council Amalgamations process following the NSW Local Government Act.Achievements: • Provided support, guidance, and assisted with the consultation with local councils, managed correspondence, stakeholder engagement, planned and ran stakeholder engagement meetings, carried out public inquiries, collated information and representations for examination and report within an agreed timeframe • Prepared reporting framework documentation and analysis • Delivered five council amalgamation proposals within deadline• Substituted for Project Manager during planned leave of absence• Took legal instruction on behalf of Delegates on two cases – providing necessary documentation and advice. -
Principal Policy OfficerNsw Department Of Education Aug 2015 - Dec 2015Sydney, AustraliaPurpose: To prepare and quality-assure correspondence, briefings, presentations and speeches for the Minister, the Secretary, Deputy Secretary, and senior officers in Early Childhood Education and other areas of the Department of Education, as well as leading and finalising complex reviews and providing policy advice to a range of internal and external stakeholders. Represent the Directorate externally and contribute to the development of strategic frameworks to foster ongoing relationships with external stakeholders.Achievements: • Reviewed and advised on changes required to legislation to enhance the operation of the sector• Developed policy options and solutions on Universal Access to quality preschool education programs• Oversaw the delivery of Transition to Schools policy and program work• Represented the Department on Education Committee Early Childhood Subgroups• Coordinated correspondence, briefing and business as usual work requests
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Executive Governance ManagerSydney Water Mar 2015 - Jul 2015Parramatta, New South Wales, AustraliaPurpose: To support the Company Secretary in the Corporate Secretariat manage the delivery of a new management operating system for the Executive team. Achievements: • Developed Executive Agendas and calendars relevant to Executive Team priorities and business plans• Developed and managed the Executive Team Forward Plan working with meeting contributors and senior managers ensuring timely availability of key information to achieve effective business decisions • Prioritised and screened agenda content in line with the Executive mandate and adhered to the corporate governance standards, statutory obligations and governance framework -
Compliance & Business Services ManagerThe Sax Institute Apr 2013 - Apr 2014Sydney Area, AustraliaPurpose: to support the Chief Operating Officer, and manage a team of three to provide a full range of corporate shared services to the Institute, with specific responsibility for policy development, governance, compliance, risk management, project management, contracts, business case management, HR and corporate policy development. Support the Institute’s board of directors. Achievements: • Overhauled Employment Contracts documentation• Mapped workflows & processes to reduce risk• Implemented an ICT Strategy & procurement for new system• Established an accommodation strategy• Produced KPI & Milestones reports -
Policy Development OfficerThe Sax Institute Jul 2012 - Nov 2012Sydney, AustraliaPurpose: To develop policies identify procedures and guidelines required in governance and security standards across the Institute. Assist with the preparation of relevant documentation required for the Secure Unified Research Environment (SURE) program’s application for Integrating Authority status. Achievements: • Created Risk Management & Risk Action Plans• Created Business Continuity Management, Crisis Management & Disaster Recovery Plans• Created ICT Security Policy & Secure Operating Plans and compliance documentation• Created Physical & Environmental Security & Access Control policy documentation• Created Privacy & Privacy Complaints Handling policy framework and guidelines
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Senior Planning OfficerNsw Minister For Police And Emergency Services Mar 2012 - May 2012Sydney, AustraliaPurpose: to provide analysis and reporting of the impact on welfare service agencies during the NSW flood events. Prepare content information for the State Emergency Management Committee report. Collate & compile data analysis from across statewide disaster recovery agencies. Prepare briefing material for Ministers and the Premier. Achievements:• Produced eight event-based statistical reports showing financial & resource deployments by event and disaster welfare services activity per region• Identified gaps and opportunities for efficiencies within the departmental database application• Assisted with the reviewing of disaster-response training material.• Analysed departmental business processes identifying areas of improvement to gain efficiencies.
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DirectorPalo Alto Media Group Mar 2011 - Apr 2012Sydney, AustraliaPurpose: to provide international business development advice, training & development strategies, communication plans, and social media marketing strategies. Project summaries: • Managed the handover of contacts and projects in Australia and New Zealand for the UK Regional Investment agencies, identifying the Foreign Direct Investment opportunities of significant value • Assisted a new start-up company establish commercially in Australia• Established structures & protocols for start-up businesses, program planning support, re-designed web and social media interface • Created a global business development strategy, including leadership learning, scenario planning, emergency preparedness and crisis management programs • Produced a communication strategy for a UK based social media start-up company. Researched and developed a Business Model and Knowledge Transfer Program. Implemented a social media and online web presence• Acted as Business Strategy Consultant for an Australian social media start-up company providing assistance on social media commerce, developed a marketing and communications strategy• Developed program content on five executive programs for clients in Europe, Hong Kong and North America• Edited and improved training program documentation for the UK Space Agency
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DiplomatForeign And Commonwealth Office Feb 1990 - Oct 2010World-WidePurpose: to analyse and evaluate on the areas of interest in UK foreign policy, trade, investment and security. Provide advice to government ministers, and report on what is happening overseas and how it may influence UK interests. Support British citizens travelling and living abroad, assisting those in crisis. Implement UK migration policy and visa requirements. Promote UK Trade and Investment interests enabling UK companies to do business internationally, and encourage foreign direct investment to the UK. Manage efficient and effective corporate shared services, ICT systems, maintain physical and cyber security, and uphold business continuity and contingency plans.Assignments:• Deputy Consul General, Boston, USA (2008-2010)• Vice Consul (Commercial), Sydney, Australia (2004-2008)• South Africa Desk Officer, Africa Directorate, FCO London (2001-2004)• Post Holocaust Issues Desk Officer, EU Directorate, FCO London (1999-2001)• World-Wide temporary deployments (1997-2004): Cameroon, South Africa, Kosovo, Italy, Nigeria, Bahrain, Ghana, The Gambia, Democratic Republic of Congo, Taiwan, India, Russia, Jordan, Barbados, and Saudi Arabia.• Attaché, Lilongwe, Malawi (1993-1996)• Attaché, Copenhagen, Denmark (1992-1993)• Information Systems Division, FCO London (1991-1992)• Personnel Services Department, FCO London (1990-1991) -
Executive OfficerMetropolitan Police Oct 1987 - Feb 1990London, UkFinance Division, London• Payroll Supervisor; Compensation & Claims Manager; Office Manager
Chris Henderson Skills
Strategy
Policy
Management
Stakeholder Management
Government
Change Management
International Relations
Leadership
Governance
Crisis Management
Project Management
Strategic Communications
Negotiation
Diplomacy
Start Ups
Human Resources
Public Speaking
Entrepreneurship
Risk Management
Business Continuity
Corporate Development
Shared Services
Organizational Effectiveness
Goal Oriented
International Business
Performance Reviews
Compliance Management
Contract Management
Social Influence
Change Leadership
Government Relations
Public Policy
Project Manager
Strategy Development
Innovative Problem Solver
Communications Strategy
Risk
Influential
International Trade
Overseas Experience
Agility
Communication
Chris Henderson Education Details
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Northumbria College, UkDistinction
Frequently Asked Questions about Chris Henderson
What company does Chris Henderson work for?
Chris Henderson works for Nsw Telco Authority
What is Chris Henderson's role at the current company?
Chris Henderson's current role is Executive Officer at NSW Telecommunications Authority.
What is Chris Henderson's email address?
Chris Henderson's email address is ch****@****dia.com
What schools did Chris Henderson attend?
Chris Henderson attended Northumbria College, Uk.
What are some of Chris Henderson's interests?
Chris Henderson has interest in Civil Rights And Social Action, Politics, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Chris Henderson known for?
Chris Henderson has skills like Strategy, Policy, Management, Stakeholder Management, Government, Change Management, International Relations, Leadership, Governance, Crisis Management, Project Management, Strategic Communications.
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Chris Henderson
Greater Melbourne Area6henderson.org, c3.com.au, eyc3.com, deloitte.co.uk, c3.com, ey.com -
2achenderson.com, pacificminingparts.com -
2gmail.com, gmail.com -
Chris Henderson
Empowering Women In Business & Nonprofit To Grow Their Leadership & Have Brave Conversations For A Better WorldGreater Brisbane Area1bigpond.com2 +614373XXXXX
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