Chris Gill Email & Phone Number

St Louis, Missouri, United States

• served as the individual accountable for one or more systems, leading a multi-disciplinary and cross-divisional product team to deliver value to internal and external customers of the client.• Oversee management of system plans and supporting artifacts encompassing resource needs, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.• Continuous success through my foundational understanding of Product Management and Design Thinking, and the ability to expand these capabilities within the organization.• Obsessively work with other firm leaders to attract, develop, and drive a team of high-performing associates, and play a pivotal role in their ongoing personal and professional development.• Leading a matrixed product team through influence as well as task assignment authority, mentoring, and coaching all team members to fulfill the product vision.• Govern, advise and align with adjacent product teams to ensure a consistent and cohesive progression of the product strategy • Led an onshore and offshore development team, overseeing all aspects of software development and implementation, maintaining effective communication channels to ensure alignment with project goals and timelines. • Introduced Lean methodologies and facilitated workshops, resulting in a 25% reduction in project cycle times, indicating improved efficiency, optimized workflows, and accelerated project delivery Managed system plans and artifacts to deliver on business value, resolving issues and escalations promptly.• Aligned with product teams to ensure department strategy progression and positive associate experience.• Led matrixed product team through influence, mentoring, and coaching to fulfill product vision.

Dallas, Texas

On assignment With Edward Jones:The primary responsibility of the Digital Product Owner is to serve as the individual accountable for one or more systems, leading a multi-disciplinary and cross-divisional product team to deliver value to internal and external customers of the client.• Oversee management of system plans and supporting artifacts encompassing resource needs, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.• Continuous success through my foundational understanding of Product Management and Design Thinking, and the ability to expand these capabilities within the organization.• Obsessively work with other firm leaders to attract, develop, and drive a team of high-performing associates, and play a pivotal role in their ongoing personal and professional development.• Leading a matrixed product team through influence as well as task assignment authority, mentoring, and coaching all team members to fulfill the product vision.• Govern, advise and align with adjacent product teams to ensure a consistent and cohesive progression of the product strategy • Led an onshore and offshore development team, overseeing all aspects of software development and implementation, maintaining effective communication channels to ensure alignment with project goals and timelines. • Introduced Lean methodologies and facilitated workshops, resulting in a 25% reduction in project cycle times, indicating improved efficiency, optimized workflows, and accelerated project delivery.

Plano, Texas, United States

Major Responsibilities: I have been leading backlog development and coordinating with the team to refine user stories. I have been orchestrating all agile ceremonies for onshore and offshore team members. I have been devising and executing user acceptance testing plans and associated tasks by facilitating sign-off from business stakeholders for new features. I have been delivering exceptional support for the product vision internally and among key external partners. I have been translating the product strategy into comprehensive requirements and prototypes. I have been assessing and prioritizing activities based on their impact on the business and customers.Key Deliverables:• Established sprint goals and ensured alignment with stakeholder expectations.• Drove product and business-planning process in collaborating with cross-functional teams within organization.• Evaluated and met product requirements and designed tailored programs to ensure successful attainment.• Governed all aspects 0f product launches in communicating with public relations team, executives, and fellow product management team members.

Dallas, Texas, United States

Major Responsibilities: I have developed and employed plans and designs aligned with the Product Team's vision for selected innovation ideas in partnership with user experience designers. I have defined and documented business requirements, product specifications, wireframes, and acceptance criteria within an agile development framework, working with the technology team to ensure successful execution. I have implemented product enhancements, improved operational efficiencies, and enabled participants to consume learning content more efficiently while crafting a compelling product vision and strategy in Q2 2021. I have maintained open lines of communication with fellow product team members to provide regular updates on project status, address pertinent issues, and make informed decisions. I have cultivated and nurtured cordial relationships with various teams, including Technology, project managers, and customer care.Key Deliverables:• Optimized product roadmap and refined new and existing products through rigorous testing, data analysis, and research while communicating with product managers.• Met and surpassed development predefined expectations by playing a pivotal role in user acceptance testing.• Formulated surveys, polls, and other feedback mechanisms to assess participant feedback and catalyze further innovation.• Monitored key metrics for each innovation post-launch to evaluate goal attainment and ascertain need for future enhancements.• Earned commendations for effective collaboration with stakeholders in creation and management of a comprehensive product roadmap for FY 2021/22.

Addison, Texas, United States

Dallas/Fort Worth Area

Major Responsibilities: I shaped the company's product lines by reviewing product specifications and requirements, evaluating new product ideas, and assessing potential product or packaging changes. I addressed issues and identified growth opportunities within the product category while providing technical and product-related support to internal/external customers. I conducted thorough market analysis by comparing the company's products with competitors and ensured a competitive edge in the market. I devised and executed product sales strategies and gathered valuable insights from customer interactions with field salespeople, with a focus on determining product market share and trends. I prepared short- and long-term product sales forecasts, generated special reports and analyses, and responded to inquiries and requests.Key Deliverables:• Developed comprehensive product vision and strategy, leading to implementation of product enhancements in Q3 2020.• Saved time by 200+ hours per month for sales team by integrating system actions.• Established clear product communication objectives, contributing to effective product line communications.• Introduced and marketed new products by creating comprehensive, time-integrated plans in collaboration with sales, advertising, and production teams.• Streamlined internal processes by reducing number of systems required for employee job completion.

Dallas

Major Responsibilities: I have led product design sprints to extract the most advantageous features for the product. I served as a crucial liaison and translator by bridging the gap between Sales Operations and various departments involved in Passport application development and field use. I employed agile/scrum methodologies to steer and successfully deliver product releases. I identified and discussed sales opportunities, gaining a deep understanding of customer needs prior to engagement. I created user definitions, user flow diagrams, and user journey diagrams. I executed Backlog refinement sessions with stakeholders to gather essential business requirements. I enabled clients to formulate a potent product strategy while conducting comprehensive competitor landscape research.Key Deliverables:• Designed efficient user flows, maximized high-value feature delivery within stipulated timeframes, and created user stories.• Bolstered sales team efficiencies by 20% as well as streamlined workflows and reduced number of systems required to complete tasks by launching an enterprise-wide ordering and file collaboration tool.• Reduced missed requirements and decreased occurrence of bugs by an impressive 35% by transforming a waterfall development team into an Agile development team.• Generated $60M in revenue and contributed to enhanced customer engagement and satisfaction by facilitating training sessions for one of largest customers, Consumer Electronics Association.

Dallas, Tx

• Acts as bridge and translator between Sales Operations and other departments involved in Passport application development and use in the field• Works closely with team members responsible for supporting TSS/EMS, ECS and other systems integrated with Passport• Translates knowledge of business and operational processes into business requirements • Participates in planning meetings in the early stages of application development• Ensures that the process of business requirement definition is high quality, is documented, and is consistent with corporate standards of internal controls and auditability.• Ensures that the design and integration of proposed systems, and software solutions leads to the development and growth of the business through effective use of technology.• Informs decisions around prioritization of enhancements for IT and Product Development organizations

San Diego, California

Major Responsibilities:I have overseen the comprehensive sale of all Freeman product lines, including carpet, furnishings, exhibit installation, dismantle services, audio-visual equipment and production, global transportation, electrical services, event communications, content development, delivery, and measurement services. I have addressed customer complaints and managed the payment collection process as necessary. I have cultivated and nurtured robust customer relations to meet customer requirements and have collaborated within cross-functional teams. I have conducted strategic sales calls and fostered strong vendor relations with existing customers and potential clients within my territory.Key Deliverables:• Expanded a $7M Exposition portfolio for San Diego Facilities by identifying new business opportunities.• Administered and generated an impressive revenue stream of $7M for San Diego events.• Delivered events with a job cost of less than 60% by showcasing strong cost management and profitability in event execution.• Outperformed all researching competitor and industry activities by remaining well-informed about new products, services, and pertinent industry developments, integrating into business plan and enhancing competitiveness.

Temecula, Ca

My main focus at Costco is to Qualify and sell tires to Costco members. I also exhibit the highest level of customer service that Costco is known for.

Fullerton, Ca

Client: FantaSea YachtsTitle: Student Digital Brand ManagerThe digital marketing stage continues to evolve within the overall marketing mix and we now see digital engagement everywhere and anywhere. From our desktop computers to iPAD’s, to mobile phones, to out-of-home interactive, we can provide a much more engaging brand experience with consumers throughout their daily lives by harnessing the power of digital marketing.This fast paced, hands-on educational agency examines the latest developments and strategic use of digital marketing & social media platforms.. Students will also have the skills necessary to create a comprehensive digital marketing plan for a real-world organization. These skills include learning how to listen to, monitor & evaluate core components of Social Media.

Chino, Ca

I worked within the manufacturing warehouse where various styles of newspaper vending machines were constructed. I held various types of positions and was able to adapt to whatever task was given to me.

Bachelor Of Business Administration (B.B.A.), Marketing

Transfer Units, Business Administration And Marketing