Chris Higgins Email & Phone Number

Our patient guide / discharge folder is a simple inexpensive tool that helps healthcare companies increase patient education, improve patient care, and reduce hospital re admissions, resulting in improved scores and lower costs. "We have had a great experience with these folders! Our patient discharge scores are in the 90th percentile now!" Director Of Nursing Saint Clare's Health System.This simple folder improves the patient experience by providing an organizational tool for all the important information about their care. It also serves as a critical part of the discharge plan that helps hospitals reduce re admissions and improve scores. Successful hospitals have found that better communication both face to face and with the printed word can have profound results. Many have implemented a patient guide that is the first thing a patient receives upon admission and the most important thing they take with them upon discharge. A guide that keeps them informed about everything going on during their hospital stay and a folder that provides precise instructions on the steps they must take at home to ensure a continued recovery.Studies show that many re admissions are caused by a lack of easy to follow after care instructions. Creating a patient guide that improves communication in the hospital and converts to a custom discharge kit to house a clear and concise discharge plan can solve that problem and provide big savings to both the hospital and patient.Hospitals around the country have found that this low tech solution can have a profound impact on the patient experience and improve patient outcomes. In addition it doubles as a marketing tool that highlights the benefits each health care facility provides, and because it goes home with each patient it's a constant reminder of the quality care they received.For ideas on creating a patient guide or discharge folder that can help your organization go to www.dataguide.com or email me chrishiggins@dataguide.com

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  Middlebury College

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