AeroLeads people directory · profile
Chris Hilborn, Mba, P.Eng Email & Phone Number
President, Advisory Services
at
Utility 2030 Leadership Collaborative (U2030)
1 work email found
@atkearney.com
3 phones found area 416 and 514
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
President, Advisory Services
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Chris Hilborn, Mba, P.Eng? Overview
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Quick answer
Chris Hilborn, Mba, P.Eng is listed as President, Advisory Services at Utility 2030 Leadership Collaborative (U2030), a company with 13 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at atkearney.com, phone signal with area code 416, 514, and a matched LinkedIn profile for Chris Hilborn, Mba, P.Eng.
Chris Hilborn, Mba, P.Eng previously worked as CX Advisor at Tribecx and Principal and Founder at Cjh Strategy & Planning Group. Chris Hilborn, Mba, P.Eng holds Master Of Business Administration - Mba from University Of Toronto - Rotman School Of Management.
Company email context
Email format at Utility 2030 Leadership Collaborative (U2030)
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*@atkearney.com
68% confidence
AeroLeads found 1 current-domain work email signal for Chris Hilborn, Mba, P.Eng. Compare company email patterns before reaching out.
Profile bio
About Chris Hilborn, Mba, P.Eng
As a Customer Experience, Community Impact and Operations Executive, I am a purpose driven, strategic, results oriented leader with proven success leading teams to improve customer experience, increase community impact and drive operational efficiencies in Canada and the US. My successes in the regulated Utility, Healthcare and Telecom industries have come through being customer centric, developing productive cross-functional alliances and inspiring high performing teams. With demonstrated expertise in improving customer experience, community impact and bottom line across large organizations, I provide strategic direction and leadership on creating a client-focused culture through listening to clients and collaborating with other leaders to improve communications, enhance products and expand the employee and client experience. I have a highly analytical mindset and believe in the ‘Art of the Possible ‘ which has allowed for new innovations as part of my successes. Using data analytics and digital transformation, I lead teams to drive operational efficiencies and reduce costs while improving impact. As a change leader, I champion DEI initiatives and community outreach that increases employee engagement, an important foundation to driving innovation and increasing customer satisfaction.
Listed skills include Strategy, Cross Functional Team Leadership, Telecommunications, Strategic Planning, and 17 others.
Current workplace
Chris Hilborn, Mba, P.Eng's current company
Company context helps verify the profile and gives searchers a useful next step.
Utility 2030 Leadership Collaborative (U2030)
14 roles · 30 years
Chris Hilborn, Mba, P.Eng work experience
A career timeline built from the work history available for this profile.
Cx Advisor
CurrentI guiding global businesses in designing and delivering their customer experience journeys to achieve their goals and drive real results & impact. I use my real life CX experience, practical knowledge and skills combined with the TribeCX methodology to accelerate company's journeys to improve CX and financial results.
Sep 2024 - Present
Principal And Founder
Current
Cjh Strategy & Planning Group
Jul 2024 - Present
Advisory Council Member
Current
Sep 2022 - Present
Vice President (Vp), Customer Insights & Solutions
Recruited by the COO to improve customer experience and create loyal residential customers through improvements in service, community impact and creating a customer centric culture within 13 utilities. Mandate included creating and implementing data & analytics to improve reporting and operations productivity. Team of 100, multi-million dollar P&L target.
2020 - 2024
~4 yrs
Vice President (Vp), Customer Operations
Recruited by the CEO to transform all areas of the customer experience from customer onboarding-to-cash, including call center operations, field scheduling and dispatch, billing accuracy and collections while reducing costs across the business. Team of 300+ employees. P&L of more than $30M.
2018 - 2020
~2 yrs
Group Vice President (Vp), Human Resources And Shared Services
Based on successes in VP role including a successful digital transformation, I was promoted to lead Shared Services and Human Resources across the three Medisys brands. The business was successfully sold to Telus in 2018.
2016 - 2018
~2 yrs
Vice President (Vp), Call Center Operations And Shared Services
Recruited to work side by side with the CEO to drive significant performance improvements through revenue growth, service improvement and operational effectiveness. Functional leadership areas included Revenue Generation and Call Center Operations, IT, Procurement, Real Estate, Business Intelligence, and Strategic Projects.
2014 - 2016
~2 yrs
Director, Field Operations Business Provisioning
Selected to lead the significant improvement of on-time delivery and customer service while reducing the cost of provisioning telecom services for Canada’s largest corporations. Identified as ‘next generation talent’ and ranked in the top decile of directors at Bell Canada. Team of 400+ employees.
2012 - 2014
~2 yrs
Director, Loyalty And Retention, Mobility, Tv, Internet And Home Phone
Responsible for improving retention, revenue growth and customer experience for more than 8 million consumer customers across 4 lines of business (Mobility, Phone, Internet and TV).
Jan 2008 - Jul 2012
Director, Corporate Strategy
2006 - 2008
~2 yrs
Manager
2005 - 2006
~1 yr
Associate
2003 - 2005
~2 yrs
Project Manager / Engineer
1996 - 2000
~4 yrs
Team & coworkers
Colleagues at Utility 2030 Leadership Collaborative (U2030)
Other employees you can reach at utility2030.org. View company contacts for 13 employees →
LE
Luke Edmonds
Colleague at Utility 2030 Leadership Collaborative (U2030)
Alpharetta, Georgia, United States, United States
View →
IE
Isaac Edmonds
Colleague at Utility 2030 Leadership Collaborative (U2030)
Alpharetta, Georgia, United States, United States
View →
CC
Christina Corcoran
Colleague at Utility 2030 Leadership Collaborative (U2030)
St Michaels, Maryland, United States, United States
View →
MS
Mike Smith
Colleague at Utility 2030 Leadership Collaborative (U2030)
Greater Sacramento, United States
View →
Luke Edmonds
Colleague at Utility 2030 Leadership Collaborative (U2030)
Alpharetta, Georgia, United States, United States
View →
IE
Isaac Edmonds
Colleague at Utility 2030 Leadership Collaborative (U2030)
Alpharetta, Georgia, United States, United States
View →
CC
Christina Corcoran
Colleague at Utility 2030 Leadership Collaborative (U2030)
St Michaels, Maryland, United States, United States
View →
MS
Mike Smith
Colleague at Utility 2030 Leadership Collaborative (U2030)
Greater Sacramento, United States
View →
2 education records
Chris Hilborn, Mba, P.Eng education
Master Of Business Administration - Mba
University Of Toronto - Rotman School Of Management
Bachelor Of Applied Science - Basc, Chemical Engineering
Queen'S University
FAQ
Frequently asked questions about Chris Hilborn, Mba, P.Eng
Quick answers generated from the profile data available on this page.
What company does Chris Hilborn, Mba, P.Eng work for?
Chris Hilborn, Mba, P.Eng works for Utility 2030 Leadership Collaborative (U2030).
What is Chris Hilborn, Mba, P.Eng's role at Utility 2030 Leadership Collaborative (U2030)?
Chris Hilborn, Mba, P.Eng is listed as President, Advisory Services at Utility 2030 Leadership Collaborative (U2030).
What is Chris Hilborn, Mba, P.Eng's email address?
AeroLeads has found 1 work email signal at @atkearney.com for Chris Hilborn, Mba, P.Eng at Utility 2030 Leadership Collaborative (U2030).
What is Chris Hilborn, Mba, P.Eng's phone number?
AeroLeads has found 3 phone signal(s) with area code 416, 514 for Chris Hilborn, Mba, P.Eng at Utility 2030 Leadership Collaborative (U2030).
Where is Chris Hilborn, Mba, P.Eng based?
Chris Hilborn, Mba, P.Eng is based in Greater Toronto Area, Canada, Canada while working with Utility 2030 Leadership Collaborative (U2030).
What companies has Chris Hilborn, Mba, P.Eng worked for?
Chris Hilborn, Mba, P.Eng has worked for Utility 2030 Leadership Collaborative (U2030), Tribecx, Cjh Strategy & Planning Group, Utility 2030 Collaborative (U2030), and Liberty Utilities.
Who are Chris Hilborn, Mba, P.Eng's colleagues at Utility 2030 Leadership Collaborative (U2030)?
Chris Hilborn, Mba, P.Eng's colleagues at Utility 2030 Leadership Collaborative (U2030) include Luke Edmonds, Isaac Edmonds, Christina Corcoran, and Mike Smith.
How can I contact Chris Hilborn, Mba, P.Eng?
You can use AeroLeads to view verified contact signals for Chris Hilborn, Mba, P.Eng at Utility 2030 Leadership Collaborative (U2030), including work email, phone, and LinkedIn data when available.
What schools did Chris Hilborn, Mba, P.Eng attend?
Chris Hilborn, Mba, P.Eng holds Master Of Business Administration - Mba from University Of Toronto - Rotman School Of Management.
What skills is Chris Hilborn, Mba, P.Eng known for?
Chris Hilborn, Mba, P.Eng is listed with skills including Strategy, Cross Functional Team Leadership, Telecommunications, Strategic Planning, Business Process Improvement, Team Leadership, Business Strategy, and Organizational Design.
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