Christopher Hill
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Christopher Hill Email & Phone Number

Vice President of Digital Enablement at Municipal Credit Union
Location: Chicago, Illinois, United States 10 work roles 2 schools
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Current company
Role
Vice President of Digital Enablement
Location
Chicago, Illinois, United States

Who is Christopher Hill? Overview

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Christopher Hill is listed as Vice President of Digital Enablement at Municipal Credit Union, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Christopher Hill.

Christopher Hill previously worked as Director of Product Management, Wealth at Morningstar and Director, Digital Banking at Alliant Credit Union. Christopher Hill holds Mba, Marketing, Mgmt & Strategy, Mgmt & Organizations, Entrepreneurship & Innovation from Northwestern University - Kellogg School Of Management.

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Municipal Credit Union

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Profile bio

About Christopher Hill

My passion lies in empowering teams to deliver exceptional digital experiences to users. I focus on challenging my team while placing them in roles where they can excel. This approach not only enhances the user experience for our customers but also drives impactful results for our organization.My journey in digital banking and service began with launching a new checking product for a branchless bank. This experience highlighted the importance of meeting customers in their preferred channels and providing seamless service.Throughout my career, I have pursued this passion and achieved significant milestones:Talent Attraction, Retention, and Development- Team Building: At Alliant and Morningstar, I built digital product teams of up to 20 product managers, leading agile development with over 100 engineers and designers.- Employee Engagement: Increased eNPS by over 50% at Morningstar.- Talent Retention: Retained and promoted the majority of my associates, even during competitive job markets.Digital Banking Platform Launches and Redesigns- Wealth Platform Replacement: Led the replacement of the Morningstar Turnkey Asset Management Platform (TAMP), earning the best TAMP award in 2022.- Mobile Application Launch: Launched an award-winning mobile app at Alliant, outperforming many major banks and neo-banks.- Online Banking Redesign: Completed an online banking redesign at Alliant, boosting member engagement by nearly 90%.Strategic FinTech Partnerships- Platform and CRM Integrations: Successfully integrated platforms and CRM providers like SalesForce, Symitar, and SMArtX.- Financial Functionality Implementations: Implemented money movement and debit/credit functionalities with partners such as Plaid, Zelle, and Visa.- Wealth Management Enhancements: Optimized wealth management solutions through partnerships with Schwab, Fidelity, DocuSign, and others.I am committed to continuously learning and leveraging technology to create intuitive, impactful experiences for our customers.

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Municipal Credit Union
Municipal Credit Union
Vice President of Digital Enablement
Chicago, IL, US
AeroLeads page
10 roles

Christopher Hill work experience

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Director Of Product Management, Wealth

Chicago, Illinois, United States

As the Director of Digital Products – Wealth at Morningstar, I led the implementation of an open architecture digital platform, which reduced internal and external solution integrations by 50%. Under my leadership, Morningstar was recognized as America’s Best TAMP by Wealth Advisor in 2022. I introduced a self-service content management system that.

Aug 2021 - Jul 2024

Director, Digital Banking

Chicago, Illinois, United States

As the Director of Digital Banking at Alliant Credit Union, I launched a new online banking platform, boosting core member engagement to 90%. My leadership contributed to Alliant being honored by NerdWallet as a top performer in mobile banking for four consecutive years (2017-2020). Our mobile app achieved outstanding ratings (4.7 iOS / 4.6 Android).

Sep 2019 - Aug 2021

Sr. Manager, Digital Strategy

Greater Chicago Area

As the Senior Manager of Digital Channels and User Experience at Alliant Credit Union, I successfully increased mobile app ratings by 100% since the launch of the Alliant Mobile Banking app in 2017. I created and executed the strategic roadmap for online banking and the Alliant Mobile Banking app, leading to an 11% increase in Net Promoter Score (NPS) in.

Feb 2017 - Aug 2019

Manager, Digital Customer Experience

Riverwoods, IL

As the Manager of Digital Customer Experience – Customer Service and Engagement at Discover Financial Services, I optimized customer experience and eCommerce strategies across Discover.com and the Discover mobile app. By leveraging customer feedback to drive enhancements and foster self-service capabilities, I achieved $1 million in annual savings..

Oct 2015 - Feb 2017

Manager Strategic Initiatives And New Product Development, Deposits Marketing

Greater Chicago Area

As the Manager of Strategic Initiatives – Deposit Products at Discover Financial Services, I drove the 2013 launch of Discover Cashback (Debit) Checking, defining product requirements and planning a comprehensive go-to-market strategy for an online product that incentivizes customers with Cashback Bonus for daily transactions. By leveraging customer.

Aug 2012 - Oct 2015

Senior Associate (Strategic Leadership Program), Discover Home Loans Operations Integration

Greater Chicago Area

As a Senior Associate in the Strategic Leadership Program for Home Loans Operations Strategy, I played a crucial role in orchestrating the seamless integration of Lending Tree's Home Loan Center lending platform and operations into Discover's technological framework. My responsibilities included conducting comprehensive audits and executing strategic.

Apr 2011 - Jul 2012

Finance Manager (Formerly Bowe Bell + Howell - Scanners)

Greater Chicago Area

Responsible for financial reporting and management of Eastman Kodak’s North American Document Imaging Group. Developed and administered monthly, quarterly and annual executive level presentations. Managed Finance and Operations integration to Eastman Kodak. Developed long-term strategic plans as member of President’s Leadership Committee.

Jun 2006 - Mar 2011

Strategic Pricing Analyst

Oshkosh, Wisconsin Area

Feb 2005 - Jun 2006

Sr. Accountant

Greenville, North Carolina Area

Jul 2001 - Feb 2005
2 education records

Christopher Hill education

FAQ

Frequently asked questions about Christopher Hill

Quick answers generated from the profile data available on this page.

What company does Christopher Hill work for?

Christopher Hill works for Municipal Credit Union.

What is Christopher Hill's role at Municipal Credit Union?

Christopher Hill is listed as Vice President of Digital Enablement at Municipal Credit Union.

Where is Christopher Hill based?

Christopher Hill is based in Chicago, Illinois, United States while working with Municipal Credit Union.

What companies has Christopher Hill worked for?

Christopher Hill has worked for Municipal Credit Union, Morningstar, Alliant Credit Union, Discover Financial Services, and Eastman Kodak Company.

How can I contact Christopher Hill?

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What schools did Christopher Hill attend?

Christopher Hill holds Mba, Marketing, Mgmt & Strategy, Mgmt & Organizations, Entrepreneurship & Innovation from Northwestern University - Kellogg School Of Management.

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