Christopher Kang Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Delivery Lead• Leading a cross-functional agile team consisting of 20 members including software engineers, testers, and solutions architects by solving technical challenges, removing barriers to delivery, and serving as a conduit between competing teams and priorities• Delivered final technical requirements, high-level architecture, and engineering detail to support multiple releases of microservice decomposition and event-driven architecture across 12 months• Managed a two-year product roadmap, negotiating delivery timelines with executives and business stakeholders• Facilitated over 50 workshops to finalize technical requirements and deployment strategy to implement caching, rate limiting, and circuit breaking technologies for a web application platform which ultimately increased end user performance by ~30%Product Owner• Created, maintained, and prioritized a product backlog to implement modernization and new functionality for a web application platform accessed by 30 million individual users yearly• Acted as the bridge between business goals and technical implementation, translating and decomposing strategic objectives into actionable tasks for the development team• Worked shoulder-to-shoulder with UX, QA, and engineering teams to ensure that user stories and acceptance criteria were user-friendly, high-quality, and clearly articulated

Pittsburgh, Pennsylvania, United States

• Managed a workstream focused on identifying current state digital development practices, establishing future state standards, and operationalizing a new way of digital development across the enterprise• Facilitated mapping sessions to define agile roles and responsibilities to recommend a standard definition of roles to be used in an end-to-end digital development process

Greater Pittsburgh Area

The purpose of this program is to provide associates with accelerated experience across the enterprise while building robust leadership skills through development and training. Scrum Master | Scaled Agile Transformation• Successfully transitioned two software delivery teams to an agile delivery framework • Proactively managed and mitigated risks and impediments by removing obstacles to the progress of the iterations• Supported the Product Owners in transforming business requirements into high-quality User Stories with Acceptance CriteriaStrategy Analyst | Strategic Business Office• Mobilized the completion of a data transformation business case valued over $100 million• Oversaw the Infrastructure and Future State Operating Model workstreams in support of a confidential, large scale project• Reinforced the governance and processes for the newly created Continuous Improvement & Innovation Center• Supervised the employee migration in the formation of a newly created Project Management Office (PMO)IT Project Manager | Project Leadership Center of Excellence• Successfully led a cybersecurity project focused on reducing patient risk by remediating over 600 critical, high, and medium vulnerabilities• Identified and bridged current business and operational gaps in order to stand up a new medical device security program• Oversaw a workstream focused on the migration and training of administrative users to a privileged access management (PAM) tool called CyberArkBusiness Analyst | Platform Production Support• Formulated and oversaw two operational process improvement projects to eliminate 45 hours of operational work per month• Consulted two new clients within the individual and issue management department• Coordinated the successful execution of open enrollment period project objectives across multiple departments

Greater Pittsburgh Area

• Managed the successful delivery of two web migration projects worth a combined $500,000• Collaborated with senior developers, architects, and business analysts so that deliverables were completed on time, in scope, and with minimal defects• Communicated with internal and external stakeholders to establish requirements and specifications• Oversaw the creation and maintenance of project lifecycle documents and deliverables

Greater Pittsburgh Area

• Operated as the primary contact for seven different warehouses across the nation to ensure accurate inventory and effective shipments to customers• Executed daily operational activities such as posting goods issued, drummings, daily reports, posting of materials, and container receipts• Communicated with representatives within all areas of the integrated supply chain to resolve complications and ensure customer satisfaction• Generated monthly inventory reconciliations for numerous warehouse sites