Chris Hobbs

Chris Hobbs Email and Phone Number

Director, Global Support @ ONEiO
Helsinki, FI
Chris Hobbs's Location
Helsinki, Uusimaa, Finland, Finland
Chris Hobbs's Contact Details

Chris Hobbs work email

Chris Hobbs personal email

About Chris Hobbs

A proven people leader and highly engaged manager of geographically dispersed teams based on Employee Engagement Survey. Strong organizational and communication skills with the ability to drive change, develop and drive new processes, coach, mentor and influence transformation. A confident, influential leader combining technical expertise and business acumen driving customer satisfaction for Fortune 500 clients and focussed on GROW model for employee development and retention. Specialties: Team Management, Social Collaboration, Agile processes, Innovation, Executive reporting, Critical Incident Management, Customer Satisfaction and RetentionAcclaim Badge Profile: https://www.youracclaim.com/users/chris-hobbs/badges

Chris Hobbs's Current Company Details
ONEiO

Oneio

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Director, Global Support
Helsinki, FI
Website:
oneio.cloud
Employees:
36
Chris Hobbs Work Experience Details
  • Oneio
    Director, Global Support
    Oneio
    Helsinki, Fi
    View
  • Oneio
    Director, Global Support
    Oneio Nov 2019 - Present
    Helsinki, Finlnad
    • Member of the ONEiO Leadership Team• Built and Led a Product Support Team of 5 Integration Engineers based in Finland to support customers across Europe and North America using our ONEiO integration cloud platform• Implemented Support KPI’s to drive focus on lowering FCR, reduce L3 Ticket Escalation while ensuring High Customer Satisfaction (CSAT) score and Net Promoter Score (NPS)• Implemented operational procedures to align Sales and Support to with new opportunities and existing deployments• Developed and implemented Hyper Care package offerings and Extended Support Plans to help grow incremental revenue opportunities within our existing customer base
    View

Chris Hobbs Skills

Websphere Portal Websphere Enterprise Architecture Solution Architecture Websphere Application Server Enterprise Software Cloud Computing Lotus Connections Soa It Service Management It Strategy Project Management Sametime Integration Pre Sales Portals High Availability Aix Middleware Enterprise Content Management Problem Solving Crisis Management Java Enterprise Edition Db2 Itil Software Project Management Remote Troubleshooting Application Architecture It Infrastructure Management Quickr Lotus Domino Technical Architecture Esb It Outsourcing Ibm Aix Management Lotus Sametime Tivoli Access Manager Eai Service Oriented Architecture Tivoli Directory Server Spnego

Frequently Asked Questions about Chris Hobbs

What company does Chris Hobbs work for?

Chris Hobbs works for Oneio

What is Chris Hobbs's role at the current company?

Chris Hobbs's current role is Director, Global Support.

What is Chris Hobbs's email address?

Chris Hobbs's email address is ok****@****ail.com

What are some of Chris Hobbs's interests?

Chris Hobbs has interest in Skiing, Travelling Abroad, Cycling, Bleeding Edge Technology, Reading Espionage Thrillers.

What skills is Chris Hobbs known for?

Chris Hobbs has skills like Websphere Portal, Websphere, Enterprise Architecture, Solution Architecture, Websphere Application Server, Enterprise Software, Cloud Computing, Lotus Connections, Soa, It Service Management, It Strategy, Project Management.

Who are Chris Hobbs's colleagues?

Chris Hobbs's colleagues are Ruoyu Jiang, Jussi Veira, Eugene Chernov, Inacio Bouéres Filho, Louis Lautz, Christian Crosby Addy, Martin West.

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