Chris Hurd Email & Phone Number

Manhattan, Ks, Us

Manhattan, Kansas, Us

Manhattan, Kansas, Us

Bolt Data delivers technology solutions to the service industry. Our chosen partners are the market leaders in the space: ServiceMax and Salesforce. We bring to the table a unique mix of deep technical expertise paired with knowledge of the service industry that positions our firm uniquely in the marketplace. With decades of experience delivering transformation to enterprise clients across the globe, know that Bolt Data has a proven track record of success creating valuable solutions and forging long-term partnerships with our clients. Our services include:- Business Consulting- Solution Implementation- Systems Integration- Data Analytics- IoT (Connected Asset Management)- Solution SupportWhether you are looking to move off of paper or to the leading edge of predictive service, Bolt Data can help you increase revenue and better connect with your customers.♦ Improve First Time Fix Rate ♦ Reduce Mean Time to Service ♦ Optimize Technician Resources ♦ Achieve Commercial SLAs ♦ Ensure Adherence to Compliance ♦ Increase Attachment Rates ♦ Enable Customer Access ♦ Improve CSAT and NPS scores ♦ Gain Insights to Product Utilization ♦ Decrease Warranty Leakage

Pleasanton, Ca, Us

• Primary responsibilities included working closely with clients to configure and customize ServiceMax's field service software to meet their individual needs. Projects ranged from simply adding additional fields, to triggers, VisualForce Pages, batch jobs, and integration work.

• Extended and enhanced their Fastrieve business workflow product to include new functionality and improve performance. The product utilizes a wide range of technologies including JMS, REST/SOAP services, eclipse jnlp applications, and Servlet/JSP interface. The business focuses on providing document management services for organizations that need to process documents in the tens of thousands per day so emphasis was placed on improving performance and accuracy.

Kansas City, Mo, Us

• Developed interactive marketing website for AIPC.• Utilized Spring 3, Hibernate, Lucene, AspectJ, REST, and JQuery in a SQL Server 2005 and Tomcat environment.

• Provided application support for legacy application which includes performance tuning and bug fixes.

Overland Park, Ks, Us

• Primary responsibilities included gathering requirements and implementing customizations to eKnowledgement software products for call center clients.• Connected salesforce.com application into call center application so that case data is shared.• Used Amazon S3 to store external documents associated to case objects in call center application.• Utilized XSLT to convert documents into several different formats for different sections of the applications. • Used Struts, JSP, and SOAP (Axis) to implement enterprise resources into the call center.

New York, New York, Us

• Primary responsibilities included working with account managers along with the client to design and develop web applications for Bayer CropScience to assist Bayer’s sales representative.• Developed and maintained a document builder with a design wizard to allow a user to choose creative assets in order to produces a ready for print pdf.• Developed several reward sites that allow users to redeem points for cash and/or prizes based on product purchase history.• Developed and tested a reporting interface and form handler that allowed the automatic development of survey forms that would collect the data in tables and report to the account management team without need for developer time. • Developed and maintained a CMS system that allowed for the sharing of content between several sites with minimal administration.• Administered production and development servers

Boston, Ma, Us

• Primary responsibility included creating tools that facilitated more efficient monitoring and administration of several hundred websites and servers across the nation from the centralized NOC in Boston.• Developed a tool to automate the customization and distribution of Tivoli Monitoring Tools settings to all servers across the nation• Assisted in the development of an automated system software inventory system for all servers.

Overland Park, Ks, Us

• Primary responsibilities included the development of a website for users to centralize their information from various financial institutions and allowed for real time updates of that information.• Assisted in the development of a marketing tool that would allow a user to develop marketing collateral to be distributed to customers based on specific criteria in their financial history and interests.

Us

• Primary responsibilities included managing a group of developers and system administrators that developed and maintained systems and website for an online computer parts retailer.• Developed purchasing and inventory control system that allowed for a much more efficient means of fulfilling orders.• Developed credit card processing application to automate a job that was previously done by hand.• Administered several Linux, Solaris, and Windows NT servers.• Developed a sales reporting interface that allowed querying for sales histories and trends.

Computer Science

Biology, Mathematics