Prashant Kumar Email & Phone Number

Technical Lead, Requirements Gathering, Analysis, Design, Development, Documentation, Testing, Go-Live Readiness, Deployment, Data Migration, Delivery, UAT/Hypercare Support, Research, Training.• Lead multiple teams of developers in Designing, Developing, Implementing and Maintaining Salesforce solutions with products like Sitetracker, Conga Composer,ServiceMax, Pardot.• Integrations with SF: Google Maps to generate optimal route among locations, Openstreetmaps to… Show more Technical Lead, Requirements Gathering, Analysis, Design, Development, Documentation, Testing, Go-Live Readiness, Deployment, Data Migration, Delivery, UAT/Hypercare Support, Research, Training.• Lead multiple teams of developers in Designing, Developing, Implementing and Maintaining Salesforce solutions with products like Sitetracker, Conga Composer,ServiceMax, Pardot.• Integrations with SF: Google Maps to generate optimal route among locations, Openstreetmaps to show markers on a map based on records.• Automations: Customized Approval Process with Email and Custom Notification, Sync data between two object, Field Asset Maintenace System with Reminders.• Custom Tools: Email Template Merge Engine to merge data from multiple objects, Project Rendering Engine using Template Records.• LWC: Markers on a map based on records using LeafletJs, In-line editable Dynamic Related List View. Filtered Multi-Value Selector from records, Editable view for 5-dimensional data, Global view of Approval Process Instances.• Visualforce Page: Launch Conga Composer Dynamic Solutions, Attachment of generated PDF using VF Page to a record.• Designed and developed Processes and Automations for deploying and maintaining Salesforce, Sitetracker, Servicemax components using Python & SOQL. • Performed many R&D tasks to bring in new skills to SpringFive’s Arsenal. Hosted several training sessions on LWC, Pardot, Sitetracker, Conga Composer. Show less

Design, develop and Deploy on Salesforce, Sitetracker, Conga Composer, ServiceMaxSalesforce: LWC, Apex, Visualforce Page, Flow, Approval Process, AutomationConga Composer: Templates, Query, Solution, Global Solution, Email and Document GenerationServiceMax: SFM, Custom Actions, Transactions, Wizards, Entitlements, Profile, Mobile Activity SpacePardot: Landing Pages, Email Templates, Engagement Studio, Automation Rules, Segmentation, ScoringSitetracker: Project Templates… Show more Design, develop and Deploy on Salesforce, Sitetracker, Conga Composer, ServiceMaxSalesforce: LWC, Apex, Visualforce Page, Flow, Approval Process, AutomationConga Composer: Templates, Query, Solution, Global Solution, Email and Document GenerationServiceMax: SFM, Custom Actions, Transactions, Wizards, Entitlements, Profile, Mobile Activity SpacePardot: Landing Pages, Email Templates, Engagement Studio, Automation Rules, Segmentation, ScoringSitetracker: Project Templates, Form Templates, Tracker, Maps, Automation, DeploymentPOC design and development for Acquiring Clients, Understanding Client's Business ProcessResearch & Development on Pardot, DevOps Center; Provide In-House Training Show less

Noida, Uttar Pradesh, India

Provided comprehensive support for Salesforce projects. Acted as key point of contact for end-users, providing timely & effective support for Salesforce.Collaborated with cross-functional teams to troubleshoot and resolve technical issues. Collaborated with the development team to escalate and resolve complex technical issues.Generated and maintained documentation for support processes, issue resolutions, and user guides. Participated in regular meetings to gather feedback from users… Show more Provided comprehensive support for Salesforce projects. Acted as key point of contact for end-users, providing timely & effective support for Salesforce.Collaborated with cross-functional teams to troubleshoot and resolve technical issues. Collaborated with the development team to escalate and resolve complex technical issues.Generated and maintained documentation for support processes, issue resolutions, and user guides. Participated in regular meetings to gather feedback from users, contributing to continuous improvement of Salesforce support processes. Show less

Attended Training session on SpringBoot and Salesforce. Prepared and Submitted Projects as part of the training on SpringBoot and Salesforce.Successfully completed and passed all the evaluation of the training.

Bachelor'S Degree, Electronics And Communications Engineering, 8.25 Cgpa Out Of 10

Activities and Societies: ESRR

12Th, Non-Medical, 73.8%

10Th, 9.6 Cgpa Out Of 10