Chris Jansen Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Quickly, accurately and effectively assist customers in Arizona and New Mexico reach the ACBJ audience with impactful messaging using cost effective mediums.Maintain and grow promotional advertising revenue for the Phoenix Business Journal and Albuquerque Business First.Prospect for and close new transactional business for People on the Move, BizSpotlight, Event Calendar, Recognition Shop and other promotional advertising products.Effectively use SalesForce to manage pipeline, forecast revenue and maintain purposeful marketing campaigns.Achieved "Chairmen's Club" for 2021 in recognition as the top revenue producing AE for market size tier. Coach and train a team of Account Executives located throughout the U.S. to develop productive sales skills, habits and facilitate a culture of empowerment and growth.Assist with onboarding of new sales AE's and development of policies and procedures.Contribute to new product development and enhancements as well as refining marketing campaigns.Track and evaluate AE activity, KPI's, forecasts and month, quarter and annual results.Report to Regional Audience Director and SVP.Attained budget of 102% in 2020, 123% in 2021 and 119% in 2022.Resolve all customer inquiries and any service issues immediately. Mitigate or eliminate potential service issues before they happen by taking a proactive approach to service and empowering staff to act in the best interest of our customers.Empower staff with the ability, tools, incentives and skills to grow revenue and satisfy customers.Regularly confer with the publishers, regional managers and corporate VP team regarding new opportunities to grow revenue.Partner with multiple Chambers of Commerce and other local trade organizations.

Phoenix, Arizona Area

Managed Audience Development P&L of up to $1.85M in revenue from paid subscriptions, event and business expo revenue, transaction based advertising and copyright reprint products.Met and exceeded all budgeted revenue and margin requirements.Grew point of purchase products revenue.Identified areas of opportunity to reduce expenses and maximize revenue; cut expense budget by 8% over 3 budget years while growing revenue by over 45%. Connected subscribers and the business community with the Phoenix Business Journal through SmartReader events, trade shows, workshops and networking opportunities. Managed Account Executives to attain monthly and annual targets for circulation and total product revenue in the department.Promoted the PBJ with innovative methods and to potential subscribers that were previously unnoticed. Resolved all customer inquiries and service issues immediately. Mitigated or eliminated potential service issues before they happened by taking a proactive approach to service and empowering staff to act in the best interest of our subscribers. Empowered staff with the ability, tools, incentives and skills to grow the business and satisfy customers. Regularly conferred with the publisher regarding new opportunities to grow the subscriber base and implemented new streams of revenue. Actively participated in multiple Chambers of Commerce, Arizona Small Business Association and other local trade organizations.Met and exceeded all budgeted revenue and margin requirements for the department: 112% to goal in 2016 and 115% to goal in 2017 and 110% to goal in both 2018 and 2019 as Audience Development Director. Received the "American Eagle Award for Excellence" for departmental performance.Achieved 114% of department budget in 2017 and 109% in 2018.

Phoenix, Arizona Area

Experienced General Manager - drive profit by taking an active role in sales and marketing while focusing operations on client satisfaction and retention, AR, facilities maintenance and payables.Maintain and grow business unit's revenue through marketing, prospecting, conducting tours and closing new business for a Business Center offering full time offices, virtual offices and BusinessWorld memberships.Accountable for all aspects of the Business Center P&L management, new sales, customer service, client retention and daily operations; resulting in EBIT that exceeded budget.Phoenix Market Team Leader - multi-unit management of 6 fully staffed business centers. Responsible for attaining and reporting center results for: new sales, retention, occupancy, AR, customer service scores and P&L results. Temporary position during 2013 acquisition period. • Managed acquisition of 6 new Business Centers in 2013 including staffing, and implementation of Regus 5 star quality standards to ensure maximization of value proposition. Exceeded acquisition profitability targets and turned over to mature business status in 2014.• Named to Regus “Circle of Excellence” for consistently exceeding company sales targets.• Accurately forecast weekly & monthly sales results by thoroughly managing pipeline, made informed & profitable pricing decisions on all potential new deals.• Forecast & deliver new sales, revenue, AR and retention reports for the market.• Make staffing decisions including recruiting, hiring, development, promotion, corrective actions, terminations and role changes to ensure the correct team is in place at each center. • Create and execute clear plans with each unit’s General Manager to achieve center and area goals for new sales, retention, customer service & profitability. • Evaluate team’s Key Performance Indicators; individually evaluate & improve where necessary.• Present in market meetings & lead initiatives designed to improve center level performance.

Scottsdale, Az

Multi-unit management of sales, daily operations, marketing and staff management for a golf vacation company providing lodging, tee times and golf packages in Scottsdale, Tucson, Las Vegas, Palm Springs and San Diego. • Promoted to Director of Sales and Marketing in November 2009 after leading Golf Vacation Package department in sales achievement for 3 consecutive years.• Forecasted, tracked and acted on all sales, occupancy and financial reports for Sonoran Suites vacation rental units including P&L, RevPAR and multi-channel sales results for all 5 reporting units. • Implemented new sales strategies to increase department closing ratio from 8.9% in 2007 to 18.5% in 2011, improving efficiency, lead cost ROI and total revenue.• Increased vacation package sales 22% and 27% in 2010 and 2011 by managing inventory, acquiring new golf course/tee time business partners, negotiating higher gross margins with suppliers while applying new sales strategies, follow up procedures for sales staff and enhancing CRM functionality.• Established and maintained new relationships with wholesale vendors including Tour Operators, Travel Agents, OTA’s and channel partners, resulting in an increase of 18% in number of reservations in 2011.• Supervised sales staff of 5 Account Executives to achieve sales goals and objectives while developing individuals to higher levels of productivity and responsibility.• Ensured daily check-ins, group arrivals, check-outs and housekeeping schedules were prepared and executed smoothly by operations staff members.• Managed all advertising and marketing campaigns including print, opt in email newsletters, natural search engine optimization, pay per click ads, social media & joint marketing efforts with key business partners. Also represented company at trade shows and local Convention and Visitors Bureau events.

Mesa, Arizona

Achieved a yearly quota of up to $1.25 million by marketing, prospecting and closing new corporate level business for 3 waterparks and 1 family entertainment center including park admission, reserved event space and catering. • Researched, prospected and acquired new corporate accounts in the Phoenix area using a variety of marketing strategies including direct mail, telemarketing, personal networking and in-person sales calls, resulting in attaining up to 125% of sales revenue goal each year. • Accurately tracked, projected and reported sales and attendance data to attain a minimum of 100% of quota and minimizing event operating costs while providing proper levels of service to guests. • Promoted the facilities through active participation in the Tempe Chamber of Commerce, Mesa Convention and Visitors Bureau and Employee Services Management of Greater Phoenix• Worked jointly with the General Manager of each park to guarantee the proper execution and a high level of service of every corporate group.

Tempe, Az

Maintained and expanded customer database for sales of computer hardware, software and a full range of IT products and services while achieving a monthly tenure based sales quota.• Responsible for making proactive, outbound sales calls to established book of business as well as new prospects to meet and exceed monthly requirements for sales revenue and gross profit.

Phoenix, Az

Responsible for individual sales goals and new business account acquisition for Quill Office Products while maintaining territory assignments for 15 Account Executives, covering the entire metropolitan Phoenix area.

Payson, Az

Maintained daily golf shop operations for an exclusive private club including member services, retail golf shop sales, tournament operations and private golf lessons. Completed PGA of America Level 1 of the GPTP.

Carmel, In

Passed Player’s Ability Test and attended PGA of America PRO and Level 1 of the GPTP. Golf shop functions included member and guest services, retail golf shop, tournament operations as well as private and group lessons.