Managing day-to-day Systems and 3rd Level support in an MSP environment across a variety of hosted server environments and onsite customer solutions.Acting as an escalation point for the 1st and 2nd level engineers I solve complex network, application and system issues and assist team members.My position has me working with predominantly VMWare & Hyper-V based virtualised environments. Key technologies used in day to day operation are RDS based environments hosting applications,… Show more Managing day-to-day Systems and 3rd Level support in an MSP environment across a variety of hosted server environments and onsite customer solutions.Acting as an escalation point for the 1st and 2nd level engineers I solve complex network, application and system issues and assist team members.My position has me working with predominantly VMWare & Hyper-V based virtualised environments. Key technologies used in day to day operation are RDS based environments hosting applications, Active Directory, O365 and Azure integrated solutions. Show less

Day-to-day business and owner/operator duties whilst running small group personal training classes and 1-1 coaching. Specialising in hardstyle kettlebell training and barbell powerlifting. Providing tailored and client-specific coaching for both in-person and online clients across training, nutrition & lifestyle/habit education.

Working in the Australia Asia Pacific (AAP) IT team supporting company operations, I performed server, network and systems administrative duties and infrastructure deployment across multiple domains and networks on a variety of platforms, whilst providing guidance and support to the helpdesk team. The IT team provided support for over 2000 users across the region. A key role in my position was administering AAP wide backup & data management services and infrastructure utilising the Commvault… Show more Working in the Australia Asia Pacific (AAP) IT team supporting company operations, I performed server, network and systems administrative duties and infrastructure deployment across multiple domains and networks on a variety of platforms, whilst providing guidance and support to the helpdesk team. The IT team provided support for over 2000 users across the region. A key role in my position was administering AAP wide backup & data management services and infrastructure utilising the Commvault Simpana platform. Show less

Played a pivotal role in maintaining the company's IT infrastructure. Offered technical support across departments, resolved network issues, and ensured the secure and efficient operation of IT systems.

Supporting and deploying server and desktop platforms to SOE standard for clients across Australia.Configuration, deployment and support for peripheral devices. Network troubleshooting and general support of both client and in-house systems.