Public Safety Communications Manager
Tribeca, Nyc
Providing first hand knowledge and expertise to a technology startup focusing on public safety integrations of wireless communications systems towards a civilian situational awareness/public safety environment. Specializing in mobile radio communications including UHF/VHF/800/700 MHz systems of both the analog and digital variety as well as deciphering and disseminating information from public safety jargon to the every man's knowledge. Developed monthly deployment plans and coordinated engineering and operational dependencies, Coordinated all hardware inventory and procurement of supplies, Assembled and QA'd hardware devices alongside engineering team, Worked with deployment partners to coordinate all installation and establish maintenance schedules, Managed real estate contracts with colocation centers, Monitored device metrics to identify potential issues and facilitated resolutions, Provided feedback on product roadmap as relates to hardware program and deployment, Traveled to new cities when necessary to conduct research prior to launch, Experience managing complex programs across multiple geographic locations, Ability to precisely and effectively communicate with technical and non-technical audiences, A+ problem-solver, thinking critically to get to the root of problems, Hands-on experience with hardware/software technical support, Basic experience with IT concepts such as network configuration and remote device admin, Comfortable managing complex spreadsheets and equipment databases, Heavily experienced in RF theory and with HAM radios, SDR, and other RF devices.Interview, hire, train, and established a 24/7 team of over 50 analysts that work independently to monitor multiple sources of information, decipher public safety jargon, and provide public situational awareness and safety alerts over various forms of alerting software.