Christopher Johnson Email & Phone Number

London, England, United Kingdom

- Manage a highly scalable platform that provides real-time insights into Prime Video customers’ viewing experience.- Lead teams to innovate and excel in complex technical projects, fostering a culture of continuous learning and development.- Spearheading project prioritization, risk assessment, and defining success metrics.Streamline processes, optimize for efficiency, and drive projects to meet rigorous quality standards, resulting in increased productivity and reliability.- Orchestrated high-performance engineering teams, nurturing talent, and achieving remarkable results through effective leadership and mentorship.- Develop and execute strategic roadmaps, aligning technical initiatives with organizational goals, ensuring sustained growth and competitive advantage.- Manage end-to-end development lifecycles and deliver robust solutions, leveraging technical expertise and effective team management.- Manage hiring, mentorship, and career development of full-stack senior, mid-level, and junior software developers (SDE), and managers.

Hyderabad, Telangana, India

- Manage engineering and support of critical services(API’s) part of Amazon.com's global order pipeline, ensuring seamless customer order processing, delivering promise, and flexible delivery options for customers.- Established engineering functions to create a scalable platforms delivering insights into cost, safety, labour and productivity for enhancing customer experience.- Designed and Architected Scalable analytics and metrics management platform responsible for building insights into Amazon’s WW Last Mile operations.- Partnered with cross-functional teams, including product, engineering, and analytics, using Agile Scrum and Kanban methodologies to facilitate product and feature releases. Ensured customer and field operations feedback drove product improvements and enhancements.- Designed scalable, fault-tolerant backend services (Java, Scala, Kotlin, Python) and user-friendly front-end interfaces (React, Node.js, GraphQL) on AWS, ensuring high availability and low latency.- Build and manage an end-to-end platform for defining, measuring, and tracking KPIs for planning, operational, HR, and finance within Amazon's WW Transportation organizations.- Built an automated self-service product for reporting and conducting Amazons Weekly Business Reviews (WBR's) reporting critical product and business KPI's,.- Manage geo-distributed engineering team of engineers with varied experience levels across Hyderabad (IN), Luxembourg (LU) and London (UK) within software development, data engineering, DevOps , Product and program management roles.

Hyderabad Area, India

- Established and managed a highly skilled team of solutions design, engineering, implementation anddelivery teams at Enterprise Global Services out of India (multi locations) and Philippines.- Collaborate with onsite and remote cross-functional business units, and engineering groups to orchestrate and guarantee design, delivery, and implementation of top-tier solutions for our valued business partners- Promote the development of strong cooperative relationships with field delivery organizations across all geographies and all Wells Fargo locations. - Ensure cost-effective and timely delivery of billable engagements that drive Wells Fargo’s Enterprise Production and Technology Management Services line of business. - Proven ability to build and inspire high-performance teams, adept at tackling challenges, forming new teams, and devising strategies to elevate existing teams to excellence. A hands-on, self-motivated leader adaptable to diverse situations and effective at collaborating with personnel at all levels.- Manage builder systems (monitoring, scheduling and code version control and deployment) for the enterprise. Handle solution development, production support, and advanced engineering teams across multiple geo-locations.

Hyderabad Area, India

Stakeholder Management:-Orchestrated seamless stakeholder engagement, aligning diverse interests and objectives.Nurtured transparent communication, facilitating collaborative decision-making for project success.Partnering with Application and Platform Engineering Teams:- Collaborated adeptly with cross-functional teams to engineer innovative, scalable solutions.Seamlessly integrated solutions with existing infrastructure, consistently surpassing performance expectations.Requirement Gathering and Analysis:- Spearheaded comprehensive requirement collection, capturing precise project specifications.Conducted insightful data analysis, pinpointing trends, dependencies, and informed project strategies.Building Custom End-to-End Solutions for Customers:- Tailored cutting-edge solutions, particularly in the realm of application monitoring, to meet precise customer needs.- Design, developed, and flawlessly executed solutions, elevating monitoring capabilities and customer satisfaction.Maintaining Enterprise Management Services:- Meticulously stewarded enterprise-grade management services spanning Wholesale, Retail, and consumer lending banking applications.- Enacted proactive maintenance strategies, ensuring unwavering peak performance and steadfast reliability leading to Operational Excellence saving of over 1M USD YoY.Evaluating, Building, Testing, and Releasing New Policies and Agents :- Spearheaded continuous enhancement of monitoring infrastructure, meticulously evaluating, and architecting policies and agents.- Executed exacting testing protocols, augmenting system stability and impervious security.

Hyderabd

Started my corporate career as a technical analyst supporting banking applications for GE-Money UK consumer finance business. Specialized in handling off-hours production support and coordinating with internal application owners and third-party vendors.Took ownership of fixing the health dashboard for services through automation for the client application. In the process, acquired new skills on implementation and customisation of enterprise monitoring application offering monitoring as service to Genpact's clients. SME and Technical lead for Enterprise Management Systems at Genpact.

Masters In Computer Applications, Computer Applications

Did my master's (full-time) in Computer Applications along with my full-time job with a specialization in Software Development.

Bachelor Of Computer Applications, Computer Programming, Specific Applications

Bachelor of Computer Application