Chris Ring

Chris Ring Email and Phone Number

Unleashing execution speed for top-tier software and services leaders by eliminating organizational friction @ ClearVu.io
Chris Ring's Location
Niagara-on-the-Lake, Ontario, Canada, Canada
Chris Ring's Contact Details

Chris Ring personal email

n/a
About Chris Ring

With over 15 years of experience in global business transformation and agile consulting, I am passionate about helping clients achieve their strategic goals and optimize their operational performance. As a Managing Partner at ClearVu.io, I lead a team of consultants who specialize in holistic, complex, large, agile transformations that extend to the entire ecosystem of the business.My approach is based on discovering the current state of the business within the client's ecosystem, designing a customized solution that reflects the value streams and processes of the business, and delivering measurable results that are tied to the outcomes and metrics of the business. I use kanban within the enterprise as the primary diagnostic and implementation tool, which allows me to create a true "end to end" customer perspective and enable continuous improvement. I have successfully applied this approach to transform IBM CyberSecurity, IBM GTS, and other high-value clients across various industries and domains.

Chris Ring's Current Company Details
ClearVu.io

Clearvu.Io

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Unleashing execution speed for top-tier software and services leaders by eliminating organizational friction
Chris Ring Work Experience Details
  • Clearvu.Io
    Chief Operating Officer
    Clearvu.Io Jul 2023 - Present
    Niagara-On-The-Lake, Ontario, Canada
    Digital and Business Transformation expert known for spearheading business and IT initiatives and achieving world-class outcomes. Align vision to business requirements and build champions to institute innovation across enterprises.Establish trusted advisor relationships with executives and senior management at Fortune 500 companies across multiple verticals, including Finance, Energy, Service, and Technology sectors.Orchestrate revitalization of under-performing transformations, refine focus, and assemble skilled teams to deliver organizational transformations and business results.☐ Agile Transformations at Scale☐ Executive Client Engagement☐ Global Business Leadership☐ Service Delivery Leadership☐ Process Visualization☐ Cross-Organization & Team Authority☐ Operations / Cost Management
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  • Ibm
    Enterpise Agile Consultant, Ibm Cybersecurity
    Ibm Jun 2021 - Jul 2023
    Niagara-On-The-Lake, Ontario, Canada
    Transforming IBM CyberSecurity through the application of advanced agile concepts. Ecosystem Kanban applies a structured, pattern-based approach to allow teams to evolve into a continuous improvement posture. This approach builds required connective tissue between vastly different workflows and process, yielding process visualization at scale coupled with data-driven validation.
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  • Ibm
    Executive Agile Consultant, Global Technical Support
    Ibm Nov 2017 - Jun 2021
    Greater Toronto Area, Canada
    Key Thought Leader delivering complex, global transformations and projects at scale across IBM GTS. Requested to coach executives and senior managers through the adoption of agile across nearly 4k employees. Dramatic reductions of lead times realized, ranging from 50% to 93%, the elimination of weekly status meetings and the surfacing of significant process inhibitors through enhanced visualization and data driven insights.Superior customer relationship skills effectively used to retain high value clients experiencing significant process execution matters.
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  • Ibm Canada Ltd.
    Senior Manager, Client Support
    Ibm Canada Ltd. Sep 2013 - Nov 2017
    Greater Toronto Area, Canada
    Senior Manager leading 400 client support professionals and delivery teams in North America, Europe, Africa and Asia for North American clients in health care, financial, telco, government and the energy sector with over 99% service level attainment.Created robust vendor relationship model to ensure 100% adherence to Erlang staffing models and client key process indicators.
  • Ibm Canada Ltd.
    Strategy Consultant, Technical Support Global Transformation
    Ibm Canada Ltd. Aug 2008 - Sep 2013
    Greater Toronto Area, Canada
    Analysis, design, development and deployment of resilient support structures, providing world class technical support for clients' enterprise requirements.Co-authored and implemented the Global Delivery Framework model for post sale technical support as the operational model for global delivery resources. Designed, developed and deployed a global resource data lake that allowed for greater standardization of resources values across disparate country systems.
  • Ibm Canada Ltd.
    National Client Support Manager
    Ibm Canada Ltd. Oct 2001 - Aug 2008
    Markham, Ontario
    Remote Support Operations Manager, responsible for operational key performance indices, financial plan build and tracking, technical support education and critical situation resolution.Designed, developed and deployed client satisfaction tool for post service event transactions which yielded an increase of 12% of satisfaction in first year of deployment in Canada. The tool became the template for client satisfaction data capture, shared first with the US and then becoming the tool of record globally.

Chris Ring Skills

Account Management Business Strategy Customer Service Strategic Planning Business Planning Business Development Project Management Budgets Team Building Process Improvement Marketing Strategy Educational Leadership Program Management Strategy Management Consulting Vendor Management Business Analysis Crm Change Management Business Transformation Outsourcing It Strategy It Service Management Enterprise Software Cloud Computing Service Delivery Business Process Improvement Customer Relationship Management

Chris Ring Education Details

Frequently Asked Questions about Chris Ring

What company does Chris Ring work for?

Chris Ring works for Clearvu.io

What is Chris Ring's role at the current company?

Chris Ring's current role is Unleashing execution speed for top-tier software and services leaders by eliminating organizational friction.

What is Chris Ring's email address?

Chris Ring's email address is kc****@****tico.ca

What schools did Chris Ring attend?

Chris Ring attended Western University, Devry.

What are some of Chris Ring's interests?

Chris Ring has interest in Politics, Science And Technology, Economic Empowerment, Health.

What skills is Chris Ring known for?

Chris Ring has skills like Account Management, Business Strategy, Customer Service, Strategic Planning, Business Planning, Business Development, Project Management, Budgets, Team Building, Process Improvement, Marketing Strategy, Educational Leadership.

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