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Christopher Kimm (He/Him) is listed as SVP Global Customer Care & Experience at Equinix, a company with 5 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Christopher Kimm (He/Him).
Christopher Kimm (He/Him) previously worked as SVP Global Customer Care and Experience at Equinix and SVP Americas IBX Operations at Equinix. Christopher Kimm (He/Him) studied at Vassar College.
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I am a versatile customer centered, team-oriented technology operations executive with technical expertise, business acumen and strong presentation skills. I have substantial leadership experience across a range of organizations and functions in Operations, Client Success and Support as well as Technical Sales. My top talents include ideation, communication, strategic thinking, and connecting disparate ideas into winning combinations. I have extensive experience working with enterprise customers to achieve communications and technology goals, building win/win business relationships. For more than two and half decades I have represented the organizations in which I work in front of customers and prospects, in public relations work, public policy and government affairs, and I presently chair the Board of Directors for the cross-industry association of datacenter owner/operators the Data Center Coalition. I have experience acting as a spokesperson with international and top tier US media and presenting at trade shows and conferences. I develop leaders who achieve results, with my focus more intent on building strengths than remediating areas of weakness. I’ve consistently built high performing teams well equipped to meet organizational goals, clear in their objectives. I have successfully led teams that managed substantial budgets, delivering superior customer experiences and improved business outcomes, leveraging a strong Lean Six-Sigma process improvement tool set. I have a track-record of achieving cost savings while simultaneously improving other business results. I enjoy leading global teams and improving the effectiveness of organizations. I have lived and worked as an executive outside of the US, led teams on five continents, and led teams of scale (the largest was >6500 people).
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A career timeline built from the work history available for this profile.
Redwood City, California, US
A transformational assignment reporting to the Chief Customer & Revenue Officer, my teams' responsibilities include: Customer Success, Digital Success, Customer Support, Customer Service Delivery and Customer Experience across Equinix's Global footprint. Equinix operates 264 data centers in 72 metropolitan areas in 33 countries around the world. While.
Redwood City, California, US
Responsible for Datacenter Operations for Equinix in the Americas. Our team’s more than 1600 employees deliver customer centric service at more than 100 data centers in Brazil, Canada, Chile, Colombia, Mexico, Peru and the United States.
Basking Ridge, NJ, US
Led Consumer and Small Business Technical Support and Service Fulfillment Operations teams for wireline customers in Verizon's Northeast and Mid Atlantic footprint, as well as Verizon's Operator Services and Directory Assistance business. Workforce included more that 3,000 union Associates in 9 U.S. states, and related management, as well as vendor partner.
Basking Ridge, NJ, US
Led Verizon Enterprise Solutions post-sales operational support for all customers billing c. $5M or less annually, more than 140,000 such accounts, globally. Post sales support included Engineering, Service Delivery and Provisioning, Client Services, Service Assurance and Service Management functions. Led teams in the US and The Philippines, including a.
Basking Ridge, NJ, US
Led Verizon Enterprise Solutions Technical Support department globally serving Enterprise, Government and Wholesale customers
Basking Ridge, NJ, US
Responsible for operations in central offices, technical facilities and around CPE across the Europe, Middle East and Africa (EMEA) and later the Asia Pacific (APAC) regions. My team also managed local access provisioning, local access planning and in-country carrier relationships with incumbent telecommunications providers (also known as PTTs) and Other.
Basking Ridge, NJ, US
Following a reorganization of Verizon's go to market teams, asked to lead Sales Engineering in support of Enterprise Sales in the United States.
Basking Ridge, NJ, US
Following the acquisition of MCI by Verizon in January 2006, asked to lead combined SE organization that supported most significant Enterprise accounts.
Basking Ridge, NJ, US
Led SE organization supporting the largest Enterprise customers of MCI Communications.
Basking Ridge, NJ, US
Challenged to create a unified organization comprised of sales engineers from disparate, acquired businessesthat included MFS, MCI, WorldCom, UUNET and CompuServe Network Services.
Basking Ridge, NJ, US
UUNET was the first commercial Internet Services Provider. During my time at UUNET the company built the world's largest and best connected Internet backbone network in the world. I filled various Sales-Engineering positions at UUNET from 1997 to 2001 culminating with Sr. Director, US Sales Engineering. UUNET was acquired by MFS in 1996 then MFS by.
Started my Kinko's career in Seattle where I filled a number of positions in stores, and across a region that included Kinko's locations in Western Washington State. While there I was the first to register the Internet domain kinkos.com. Later I moved to Ventura, California, then the location of Kinko's HQ, to lead a team focused on a number of early.
Other employees you can reach at equinix.com. View company contacts for 5 employees →
Joseph Samudio
Colleague at Equinix
Union City, California, United States, United States
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木
木下善介
Colleague at Equinix
Higashimurayama, Tokyo, Japan, Japan
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FY
Fanny Yu
Colleague at Equinix
Hong Kong SAR, Hong Kong
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AS
Alexandre Santos
Colleague at Equinix
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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AE
Amarachukwu Ezekwu
Colleague at Equinix
Nigeria, Nigeria
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CP
Charles Papazian
Colleague at Equinix
Bronx, New York, United States, United States
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FM
Fabio Moura
Colleague at Equinix
Dallas, Texas, United States, United States
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MB
Mahendra Bisht
Colleague at Equinix
New Delhi, Delhi, India, India
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WP
Wayne Powell
Colleague at Equinix
County Dublin, Ireland, Ireland
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AS
Angad Singh
Colleague at Equinix
United States, United States
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Quick answers generated from the profile data available on this page.
Christopher Kimm (He/Him) works for Equinix.
Christopher Kimm (He/Him) is listed as SVP Global Customer Care & Experience at Equinix.
Christopher Kimm (He/Him) is based in Washington DC-Baltimore Area, United States, United States while working with Equinix.
Christopher Kimm (He/Him) has worked for Equinix, Verizon, and Kinko'S.
Christopher Kimm (He/Him)'s colleagues at Equinix include Joseph Samudio, 木下善介, Fanny Yu, Alexandre Santos, and Amarachukwu Ezekwu.
You can use AeroLeads to view verified contact signals for Christopher Kimm (He/Him) at Equinix, including work email, phone, and LinkedIn data when available.
Christopher Kimm (He/Him) studied at Vassar College.
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