- Professional photography services focusing on Motorsport and Automotive- Work with clients to understand their expectations- Deliver final images in timely manner to clients for them to use for social media, websites, or personal use- www.kolkphotography.com

- Opened 2 new store locations, set up stores and staffed. - Drove profitability of 2 store locations through continued training and development of staff, impactful merchandising, and inventory planning.- Created store cultures that promoted an enjoyable workplace and reaffirmed top selling behaviors. - Oversee hiring, training, and coaching of teams- Ensured both stores followed their respective company policies.- Strong company ambassador for Sperry, Merrell, and parent company, Wolverine Worldwide.- Utilized Microsoft Excel to efficiently schedule store- Controlled Payroll based on results- Wrote and delivered employee performance appraisals- Partnered with District Manager to analyze business and implement changes to drive sales and team productivity.- Developed relationship with mall office and security to use all available resources for store success- Communicated maintenance issues in timely manner to home office, take care of issues in store if I had the proper resources.- Directed inventory counts to ensure accuracy - Networked talent bench for future open positions

- Achieved top level conversion results landing in top 10 in company for 2019,20,21.- Over $2 Million in sales in 2021- Led a team of 15-20 associates- Was a proud brand ambassador for Pandora- Ensured desired brand philosophy and experience is being fostered through customer interactions- Built a high performing selling environment that is committed to exceeding customer’s expectations and delivering the highest level of customer service at all times.- Mentored, led and encouraged a team that is accountable for store results and consistently achieved key store metrics- Implemented action plans to improve key performance indicators to maximize business- Fostered an inspiring environment for learning and support ongoing development of the store team.- Recognized performance through “in the moment” coaching and rewards- Hired, trained and inspired a top-level sales team- Built a network of qualified talent within the community to fill open positions- Partnered with visual merchandising to implement directives, and ensure compelling visual standards are met at all times.- Maintained optimal floor coverage and schedules to maximize store productivity- Identified, documented and resolved performance issues and policy violations in partnership with the District Manager and Human Resource representative.

- Ensured all employees were well informed about the Pandora history, vision and mission- Drove Sales and Motivated staff- Executed a high level of after sales service by proactively following up on sales orders, deliveries and claim handling- Managed a Profit and Loss Statement and Store Report - Reviewed the business through budgets and a continuous control and handling of all income and costs- Provided Team with timely feedback, both formal and informal- Maintained a continuous update and styling of the showroom to optimize sales- Planed and prioritized daily responsibilities, tasks and staffing according to traffic flow and planning tools- Trained and developed staff to maximize sales and prepare for open positions within the store

-As a Brand Manager at Express it was my responsibility to present the store and product in a neat, organized, and well marketed way to drive sales and customer experience.

-Diagnosed and repaired to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems-Adequately explained technical diagnoses and needed repairs to non-mechanical individuals-Stayed current with rapidly changing automotive technology-Assist fellow technicians/mechanics in performing technical activities

-At Advanced Autosports I had the responsibility to service and perform weekly maintenance on Spec Miata race cars. -This included checking and changing fluids, checking every suspension nut and bolt to make sure they were tight, inspecting harness for tears, repairing damaged bodywork, and replacing any worn out components(brakes, belts, etc..).-At the race track we provided support for up to 18 drivers and their cars. This included setting tire pressures, fueling, pit stops, giving feedback to the drivers, and replacing any damaged or failed components including transmissions and differentials.

-As an Automotive Technician at Ray’s Auto Inc. I inspected, maintained, and serviced cars and light trucks. -Work experience in brakes, suspension and steering, engine diagnostics, EVAP systems, fuel system servicing, transmission servicing, and electrical diagnostics. -I explained to the customers whatever issues their vehicles may have and what repairs will fix them. -Operated cash register and was responsible for closing the shop and running sales reports at the end of each day.