• Manage day-to-day technical ops for EMG music team (now part of Octave Group)• Responsible for supporting music and audio infrastructure of more than 1,700 active clients in the hospitality space• Responsible for internal user support for the EL Media team• Manage & oversee implementation of critical upgrades to EMG internal tools & technical infrastructure• Design and implement processes to streamline workflow using automation tools and custom scripting within the Zoho suite… Show more • Manage day-to-day technical ops for EMG music team (now part of Octave Group)• Responsible for supporting music and audio infrastructure of more than 1,700 active clients in the hospitality space• Responsible for internal user support for the EL Media team• Manage & oversee implementation of critical upgrades to EMG internal tools & technical infrastructure• Design and implement processes to streamline workflow using automation tools and custom scripting within the Zoho suite of tools• Assisted in planning & migration of pre-acquisition systems to the Octave Group AWS environment• Propose & test new technologies as they relate to the EMG business• Squash ALL the bugs Show less

• Managed in-office tech infrastructure for a small startup, including network routers & switches, WiFi, PBX, A/V systems, user devices & more• Defined and implemented protocol & procedure for client support requests• Built and maintained internal knowledge base by logging client support requests from first contact to resolution• Provided advanced technical support to rapidly expanding client base and internal users• Completed large-scale data migrations for company web & email… Show more • Managed in-office tech infrastructure for a small startup, including network routers & switches, WiFi, PBX, A/V systems, user devices & more• Defined and implemented protocol & procedure for client support requests• Built and maintained internal knowledge base by logging client support requests from first contact to resolution• Provided advanced technical support to rapidly expanding client base and internal users• Completed large-scale data migrations for company web & email systems• Implemented Zoho CRM and Zoho Desk systems to help manage client load and decrease response & resolution times, and increase overall customer satisfaction. Trained employees on functionality and use• Planned logistics, shipping and installation of large-scale client rollouts Show less

Curated & maintained custom music programs for an extensive portfolio of high-end clients in the hospitality industry. Consulted with new and existing clients on a regular basis; established a musical identity to match each client's brand. Managed a team of 5 other music supervisors. Produced custom DJ-style mixes for client music programs. Produced radio-style commercial spots for client music programs.

Associate/technical resource for the El Media music team. Helped to build full client music programs and smaller program updates on an as-needed basis. Handled Tier-1 support calls and local onsite technical support needs. Wrote or modified custom scripts for processing track metadata to help improve music curation workflow. Implemented a redesign of the EL Media control portal.

• Contracted by Catalyst Group to advise on IT solutions for a client in the Digital Health industry • Tasked with requirements gathering, implementation and deployment of Zoho CRM for client • Implemented automation and system workflows to optimize Zoho to fit client’s needs • Responsible for training client team members and troubleshooting issues on an ongoing basis after initial deployment

Sorting through pre-­‐recorded music, dialogue and environmental sounds, create dynamic final mix for independent film Zeus. • Place ADR stems and ensure dialogue continuity throughout each scene. • Remove excessive noise artifacts from dialogue. • Design and record foley, and place into scenes where necessary. • Ensure overall volume consistency throughout film.

Responsible for session set up and tear down. • Programmed beats and recorded music for the SUS song database. • Maintained and assisted the development of SUS website and database. • Responsible for backing up audio and samples to DVD and RAID drives at session end. • Assisted songwriter with instrumental and lyrical pieces.