Chris L. Email & Phone Number

Fort Collins, Co, United States

· Responsible for the maintenance and operations of servers, storage, VMware environment, workstations, email system, backup and recovery system. Worked with peers to troubleshoot complex problems. Coordinated with assigned software and hardware vendors as needed to resolve system issues. Monitored and provided feedback to management regarding system capacity and technical design of enterprise systems. Created plans for system implementation, and maintenance. Participated in sharing technical knowledge during department cross-training initiatives.

Steamboat Springs, Colorado

· Responsible for the overall integrity and availability of systems across computing and networking resources. Supervised vendors and contractors as assigned. Maintained daily operations of the City’s Microsoft Windows Environment and essential services.

Steamboat Springs, Co

· Managed all aspects of IT, including helpdesk employees supporting workstations and users across two international companies with multiple administrative offices and warehouses. Technical environment included Windows Domain controllers, file servers, exchange server and terminal servers, VOIP telephony system. Evaluated ERP software packages and implemented chosen solution, NetSuite.

· Provided IT services for businesses; including networking, Windows domain and Exchange server management, firewall configuration including VPN/IPSec, backup strategy design and implementation, antivirus systems and mitigation, Project Management, hardware troubleshooting and repair, software installation and maintenance.

Steamboat Springs, Co

· Responsible for configuring and maintaining workstations. Training and supporting end users. Developed and maintained the company website. Built and maintained the company file server with a redundant backup system. Researched and purchased all technology to meet business needs. Developed CAD standards to ensure product consistency and reliability.

Steamboat Springs

· Functioned in a PC technician capacity, troubleshooting and resolving customers’ technical issues. Managed daily store operations. Performed customer intake and problem evaluation process. Managed workflow and delegated jobs to the most appropriate technician/intern. Mentored student interns. Improved and streamlined business processes. Performed disaster recovery. Developed and maintained company’s website. Developed backup strategy for company workstations and customers. Researched hardware and software packages for both customers and the business and made appropriate recommendations.

Master Of Science - Ms, Computer/Information Technology Administration And Management

Bs, Business Administration & Information Systems

Aa, General Studies