Businesses around the world use Virsae’s cloud-based communications management platform, Virsae Service Management (VSM), to keep their communications technology running smoothly – so their channels stay open, workers keep communicating, and customers always get an answer.

• Develop and maintain critical business relationships with C-level contacts within the territory. • Negotiate large corporate deals • Maintain clean data within Salesforce CRM while utilizing outreach tools for driving interest. • Conducting both onsite and virtual demonstrations for decision-makers. • Receive and respond to RFP and RFI’s.

• Responsible for Net New opportunities (Hunting Role) within a defined geographical territory• Manage activities, notes and opportunities within a CRM• Maintaining a healthy pipeline while accurately forecasting monthly revenue• Conducted Onsite and Remote demonstrations to C-Level Executives and decision makers• Competent in legal negotiations (e.g., SOW, SLA, BAA, MSA, etc.)• Understanding of HealthCare Requirements (e.g., ICD, HIPAA, TCPA, VBP, PHI, etc.)

• Managed Northeast Enterprise book of business• Identifying areas of opportunity within existing named accounts with growth expectation• Managed attrition rate within book of business• Transition Enterprise Clients to a monthly recurring revenue model• Maintain customer data within CRM• Met and exceeded all metrics giving to me• Consistently over 100% revenue growth number within named accounts

Prior to the West acquisition, I was Enterprise Sales for PhoneTree• Responsible for Net New opportunities as well as identifying larger opportunities within existing accounts• I was additionally tasked with penetrating Parent accounts, including entire health systems (IDN’s)• Handled not only partner accounts with the BD team, but facilitated technical assessments including the completion of RFP and RFI’s• Manage activities, notes and opportunities within a CRM (SLX)• Maintained a healthy pipeline while accurately forecasting monthly revenue• Conducted Onsite and Remote demonstrations to C-Level Executives **Number one in sales, every quarter including my first quarter **The largest contract in the companies 28 year history with a 5-year terms **In 2016 I contributed 74.16% of the overall revenue out of 8 total sales reps

• Have the ability to conceptualize and estimate a project from start to completion.• Designing and estimating projects while maintaining profit margins.• Solution based selling.• Account management with the daily use of a CRM to plan and execute my day.• Designed some best practices that are still in use.• Skilled at relationship selling.

• Responsible for closing net new business and meeting sales goals within assigned territory.• Daily use of effective negotiation and closing techniques.• Responsibilities included prospecting, cold calling, setting appointments with prospects, presentations to decision makers, business to business sales, and delivering on a sales quota.• Hit Platinum Level Sales first year.

- Value added selling.- Responsible for managing and growing revenue in AE portfolio and market accounts. - Responsible for finding, developing and signing new business to obtain revenue growth expectations for the market and FedEx Office.- Model sales process for Operations Team Members to better utilize process to creating additional revenue opportunities.- Demonstrate online solutions to customers in person or over the phone. - Project hunting/management for national accounts. - Manage key account information in CRM.- Accustomed to dealing with C level contact on a daily basis. - Skilled at relationship selling.

- Maintaining and developing relationships with new and existing customers via meetings, telephone calls and emails.- Target large verticals including Healthcare.- Host, schedule and present WebEx demos along with solution expert. - Prospecting and finding new accounts through online research, cold calling and leads. - Keeping records of visits and sales then log them into CRM (salesforce) .- Gathering market and customer information.- Representing the organization at trade exhibitions, events and demonstrations.- Advising on forthcoming product developments and discussing special promotions.- Recording sales and order information and sending copies to the sales office. - Gaining a clear understanding of customers' businesses and requirements.- Maintain CRM (Salesforce.com) and pipeline.

- REALTOR who specializes in residential, investment property and new home development. - Expert at professional networking. . - Great at following up with clients.- I know how to ask the right open ended questions to find out what a client is looking for.

New Member acquisition was my primary role. I was in charge of maintaining Member satisfaction, Prospecting, and Sales. This included making Sales calls, dealing direct with Members, Clients, and Manufactures on a day to day basis. I exceeded all company goals and expectations.

Fully trained in how to run a store while maintaining a high profit margin. Opened a new store in Greensboro NC and maintained a top 5 ranking in the company my entire time there. Opening and closing of the store daily. Handling all of the cash and scheduling of the store. Good at training and team building, also personally handled all of the stores promotions and special events.

Opened and closed the store. Handled cash and labor management. Took my first store from high employee turnover and high shrink to one of the best in the district; which in turn, doubled the store profit margin within 6 months.

Provided outstanding customer service. Promoted the sale and recommendation of products. My strength was sales, and I won numerous performance awards and prizes.