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Chris Mccaleb Email & Phone Number

Senior Director - Contact Center and Operations at CPO Commerce
Location: Atlanta Metropolitan Area, United States, United States 7 work roles 1 school
1 work email found @cpocommerce.com 1 phone found area 770 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email c****@cpocommerce.com
Direct phone (770) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
CPO Commerce
Role
Senior Director - Contact Center and Operations
Location
Atlanta Metropolitan Area, United States, United States
Company size
93 employees

Who is Chris Mccaleb? Overview

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Quick answer

Chris Mccaleb is listed as Senior Director - Contact Center and Operations at CPO Commerce, a company with 93 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at cpocommerce.com, phone signal with area code 770, and a matched LinkedIn profile for Chris Mccaleb.

Chris Mccaleb previously worked as Senior Director - Contact Center & Operations at Cpo Commerce and Director Customer Experience at Cpo Commerce. Chris Mccaleb holds Bachelor Of Science Degree, Finance from Auburn University.

Company email context

Email format at CPO Commerce

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{first_initial}{last}@cpocommerce.com
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AeroLeads found 1 current-domain work email signal for Chris Mccaleb. Compare company email patterns before reaching out.

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Profile bio

About Chris Mccaleb

As a forward-looking change driver and senior business leader, I have more than 20 years of experience building and directing high-performing teams across the telecommunications, IT & services, building products, manufacturing/distribution, and retail industries. Throughout my career, I have excelled at improving financial results in complex B2B, B2C, and e-commerce business environments through proactive customer service, inside sales efforts, effective cost management, and advocating a "customer first" culture that rewards team members for delivering a best-in-class Customer Experience. I am a high-performance team builder who is sought out by top management to partner with cross-functional stakeholders to define and execute world-class Customer Experience strategies and lead company initiatives aimed at improving financial results. In my current role as Director Customer Experience for CPO Commerce (an Essendant company), I lead a contact center and customer operations team that is responsible for the company's overall Customer Experience (inclusive of strategic development and tactical execution). My team supports a $200M annualized revenue stream, 3.2m customers and a product portfolio consisting of 27k+ items.

Listed skills include Leadership, Customer Retention, Account Management, Lifecycle Management, and 42 others.

Current workplace

Chris Mccaleb's current company

Company context helps verify the profile and gives searchers a useful next step.

CPO Commerce
Cpo Commerce
Senior Director - Contact Center and Operations
Atlanta, GA, US
Website
cpocommerce.com
Employees
93
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Company profile
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7 roles

Chris Mccaleb work experience

A career timeline built from the work history available for this profile.

Senior Director - Contact Center And Operations

Cpo Commerce

Atlanta, GA, US

Senior Director - Contact Center & Operations

Current
Cpo Commerce

Pasadena, California, US

Responsible for overseeing CPO's contact center (including Customer Care, Inside Sales, Order Management, and Credit & Fraud), as well as business unit Operations (including Logistics and Fulfillment).

May 2021 - Present

Director Customer Experience

Cpo Commerce

Pasadena, California, US

Responsible for directing and managing all aspects of customer-facing operations for CPO Commerce, America's leading online tool retailer. Specific responsibilities include: contact center (phone, email, web, and other channels), marketplace customer service (Amazon, eBay, Walmart.com and others), credit and fraud review, order management (including.

May 2018 - May 2021

Vice President, Customer Care, North America

Omnimax International, Inc.

Peachtree Corners, Georgia, US

Reporting to Consumer President of North America, lead core operations for the North American (NA) Customer Care team, responsible for supporting the $700M+ NA revenue stream (75% of company revenue). Oversee build/execution of the NA Customer Experience and organization strategies, day-to-day tactical operations (including contact center, order.

Oct 2013 - Apr 2018

Director, Customer Care

Omnimax International, Inc.

Peachtree Corners, Georgia, US

Recruited by the VP of HR into a newly created senior customer service leadership role to integrate 11 decentralized/disparate teams into one cohesive, customer-facing organization for leading global manufacturer of building/transportation products. Restructured the team, redeployed resources, improved communication flow, implemented consistent best.

Mar 2012 - Sep 2013

Director, Customer Operations, Business Markets

Level 3 Communications

Broomfield, Colorado, US

Rejoined Broadwing Communications (prior to Level 3’s acquisition in 2007) to evaluate organizational talent, develop/implement best practices, and build a culture of customer excellence for the Mid-Atlantic and Southeast account bases in the Enterprise sales channel. Advanced to Director in 2009 to oversee customer operations across the East Coast.

Jun 2006 - Nov 2011

Various Leadership Roles

Prior Experience

Director, Customer Support, South Division and Director – Customer Support & Business Operations for Broadwing Communications (2000-2004) and Chief Services Officer for Socketware, Inc. (now Premiere Global Services, Inc.) (2005).

Apr 2000 - Aug 2005
Team & coworkers

Colleagues at CPO Commerce

Other employees you can reach at cpocommerce.com. View company contacts for 93 employees →

PH Piper Highland Piper Highland Colleague at Cpo CommercePeru, Peru View → MG Miriah Green Miriah Green Colleague at Cpo CommerceAtlanta, Georgia, United States, United States View → PR Paul Rubel Paul Rubel Colleague at Cpo CommerceLos Angeles Metropolitan Area, United States View → CP Christopher Person Christopher Person Colleague at Cpo CommerceLawrenceville, Georgia, United States, United States View → MP Melissa Poe Melissa Poe Colleague at Cpo CommercePasadena, California, United States, United States View → LW Lloyd Wyche Lloyd Wyche Colleague at Cpo CommerceNorfolk, Virginia, United States, United States View → TF Trapateau Francois Trapateau Francois Colleague at Cpo CommerceNantes, Pays De LA Loire, France, France View → VM Vagner Marques Vagner Marques Colleague at Cpo CommerceBelo Horizonte, Minas Gerais, Brazil, Brazil View → KM Katheryn Monroe Katheryn Monroe Colleague at Cpo CommerceAtlanta Metropolitan Area, United States View → SK Sunny Khan Sunny Khan Colleague at Cpo CommerceKhānewāl, Punjab, Pakistan, Pakistan View →
1 education record

Chris Mccaleb education

  • Auburn University
    Auburn University
    Finance
FAQ

Frequently asked questions about Chris Mccaleb

Quick answers generated from the profile data available on this page.

What company does Chris Mccaleb work for?

Chris Mccaleb works for CPO Commerce.

What is Chris Mccaleb's role at CPO Commerce?

Chris Mccaleb is listed as Senior Director - Contact Center and Operations at CPO Commerce.

What is Chris Mccaleb's email address?

AeroLeads has found 1 work email signal at @cpocommerce.com for Chris Mccaleb at CPO Commerce.

What is Chris Mccaleb's phone number?

AeroLeads has found 1 phone signal(s) with area code 770 for Chris Mccaleb at CPO Commerce.

Where is Chris Mccaleb based?

Chris Mccaleb is based in Atlanta Metropolitan Area, United States, United States while working with CPO Commerce.

What companies has Chris Mccaleb worked for?

Chris Mccaleb has worked for Cpo Commerce, Omnimax International, Inc., Level 3 Communications, and Prior Experience.

Who are Chris Mccaleb's colleagues at CPO Commerce?

Chris Mccaleb's colleagues at CPO Commerce include Piper Highland, Miriah Green, Paul Rubel, Christopher Person, and Melissa Poe.

How can I contact Chris Mccaleb?

You can use AeroLeads to view verified contact signals for Chris Mccaleb at CPO Commerce, including work email, phone, and LinkedIn data when available.

What schools did Chris Mccaleb attend?

Chris Mccaleb holds Bachelor Of Science Degree, Finance from Auburn University.

What skills is Chris Mccaleb known for?

Chris Mccaleb is listed with skills including Leadership, Customer Retention, Account Management, Lifecycle Management, Change Management, Continuous Improvement, Sales Operations, and Forecasting.

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