Christopher Daniel Email & Phone Number

Westford, Ma, Us

Currently leading multiple engineering teams and driving cross-functional alignment across Engineering, Product Management, Tech Support, and Accounts. Delivery and continued innovation of NETSCOUT's Smart Edge Monitoring Solution – an industry-leading solution for multi-cloud environments that solves performance issues affecting digital services across technology and organizational boundaries.Onboarding and integrating a new acquisition into NETSCOUT, turning it around into a highly engaged Agile Stable Team. Restructured the roadmap and cut waste leading to the Omnis Intrusion detection system (IDS) delivery with a 40% reduction in delivery time and immediate revenue.Ensuring a high level of customer satisfaction, overseeing strong offshore teams supporting legacy products with an average revenue of $15 million / year in maintenance and new adoptionsIntroduction and management of a new software development process for rapid release cycles based on a Test-Driven and Ready-to-ship approach and philosophy. New processes will significantly reduce the overall cost by $1.5m/yr and vastly improve quality and time to market.

Westford, Ma, Us

Launch and grow NetScout's nGeniusPULSE product, which provides groundbreaking solutions for VoIP, Cloud Monitoring, and Business Transaction testing. Complete SDLC management of product features from conception, roadmap alignment, development, testing, and beta validations.Fill a market need in Business Transaction testing of business-critical applications, providing a 24x7x365 monitoring environment to synthetically track application performance as companies move from hosting 'on-prem' to the cloud.Continued new features and product introductions in the areas of Cloud Monitoring and Service Assurance leading Fortune 500 companies.Responsible for overall Security of products. Established Security strategy, enforcement of Security best practices in product development and DevOps, training, and alignment of security policies across cross-functional teams.

Westford, Ma, Us

Built a highly engaged engineering team from the ground up responsible for complete ownership - from ideation, delivery, and maintenance of Network Performance and Troubleshooting solutions.Introduced industry-first VoIP troubleshooting and performance analysis using heuristic techniques. The solution expanded adoptions significantly into areas where this was impossible due to encryption.Responsible for product transformation from legacy Windows-based platforms to Linux-Java-based platforms that opened up opportunities to avail of the latest opensource technology innovations while reducing cost.

Contribute architecture and software engineering expertise in the end to end development of various Network and Application Performance Monitoring products, propelling the transition from expensive hardware-based solutionsNotable Accomplishments:Organized and oversaw pioneering efforts that delivered innovative solutions in the area of VoIP and Cloud monitoring that met the needs of clients that were on the “Digital Transformation” and “Data Center Consolidation” path.Led the development of the successful worldwide launch of the OmniPoint product that was the first cloud monitoring product of its kind on the market for application and network analysis. Recognized by Fluke Networks for the launch of OmniPoint with the “Super Visionary Award for Outstanding Individual Achievement reflecting Core Values."Helped Increase brand awareness and market penetration of the OmniPoint product, partnering with Cisco to prove that applications of their choice could be run on the SRE Router Card.Recognized by Fluke Networks for “Core Team Values” for putting the company on the Cloud Monitoring map with OmniPoint.Created the first 10G monitoring ASE (Analysis Service Element) for large customers who were getting onto the high bandwidth utilization deployments at the time, fulfilling an immediate need and gap in high-speed monitoring.Individual team software design engineer and contributor towards the launch and deployment of several ASEs for monitoring T1/E1, DS3/3, ATM, and 1G/10G Ethernet links.

Software Design and development for DirecTV Setup boxesNotable Accomplishments:Software developer for DirectTV’s Set-top receiver capable of streaming programming content to subscribers. Involved with various aspects of set-top embedded and application software development and design.

Master'S Degree, Electrical Engineering

Bachelor'S Degree, Electronics And Communication