Skill set includes troubleshooting, maintenance, repair, and design of metal stamping tools and dies. Troubleshooting all aspects of dies while in press room production. This includes bringing parts into tolerance, assessing burrs, die protection sensors. Maintenance includes sharpening/polishing die blocks, punches, forms, pilots, etc.Repair duties include remaking broken or cracked components. Design duties involve development of new tooling, confirming print and assembly models of… Show more Skill set includes troubleshooting, maintenance, repair, and design of metal stamping tools and dies. Troubleshooting all aspects of dies while in press room production. This includes bringing parts into tolerance, assessing burrs, die protection sensors. Maintenance includes sharpening/polishing die blocks, punches, forms, pilots, etc.Repair duties include remaking broken or cracked components. Design duties involve development of new tooling, confirming print and assembly models of replacement parts, and reverse designing tools/processes to achieve desired parts. Show less

• Working with tight to large tolerances.• Reference engineering prints/sketches to select proper tooling, quantity of material to be used, and procedure to ensure final parts are within tolerance.• Use of shop math to calculate radius, sine bar heights, etc.• Troubleshoot/modify workpieces as requested by engineer staff on walk-in basis.• Create/design impromptu fixtures to facilitate work holding. • Follow established protocols for heat treating workpieces as… Show more • Working with tight to large tolerances.• Reference engineering prints/sketches to select proper tooling, quantity of material to be used, and procedure to ensure final parts are within tolerance.• Use of shop math to calculate radius, sine bar heights, etc.• Troubleshoot/modify workpieces as requested by engineer staff on walk-in basis.• Create/design impromptu fixtures to facilitate work holding. • Follow established protocols for heat treating workpieces as required.• Inspect dimensions in-process using variety of equipment including micrometers, calipers, indicators, optical comparator, pin gages, etc. Show less

• Reference blue prints to ensure finished parts are in tolerance. • Ability to indicate drills and end mills in x and y axis, using manual indicator. • Inspect and change tooling and tool inserts as needed due to wear or breakage. • Follow established process to keep production running.

• Working with tight to large tolerances.• Reference blue prints to ensure finished parts are in tolerance.• Deburr parts as needed.• Change tooling when tooling has excessive wear or breakage.• Inspection to ensure parts are within tolerance and meet general workmanship standards including use of microscope.• Troubleshoot reasons for out of tolerance then implement program/offset changes to get parts back into spec.• Limited set up experience on Nakamura WT-100 lathe.

• Duties focused on troubleshooting and supporting web applications for a single-sign on dashboard/portal website.• Primary duty was to walk users through registration of the website and to provide support if any problems occurred before, during, or after registration. • Acted as a liaison between technical backend groups and the end-user to remedy access issues. • Some technical troubleshooting fixes included advising users how to set up correct browser and document modes in… Show more • Duties focused on troubleshooting and supporting web applications for a single-sign on dashboard/portal website.• Primary duty was to walk users through registration of the website and to provide support if any problems occurred before, during, or after registration. • Acted as a liaison between technical backend groups and the end-user to remedy access issues. • Some technical troubleshooting fixes included advising users how to set up correct browser and document modes in Internet Explorer, how to clear cache/browsers in IE and Google Chrome, taking/sending screen shots of problems. Show less

• Answered inbound phone calls in order to assist customers with placing merchandise orders.• Duties included assisting customers with navigating the company’s website in order to troubleshoot and resolve online ordering issues and difficulties.

• Duties included unloading product from trucks, stocking shelves in the store, providing customer service to guests of the store.• Used industrial machinery such as forklifts, hand trucks, a high-volume trash compactor, a hydraulic cardboard bailer, and in-store mobile lift units for stocking high shelves.

• Managed business to business accounts.• Take orders for bespoke wheel set configurations from U.S. domestic retailers via phone, email, and face to face interactions.• Participate in/travelled to trade shows as well as open houses at the main facility to network with existing customers and make contacts for potential new customers.• Interpreted and translated technical terminology into customer-focused solutions.• Managed customer expectations relating to production lead times.

● Served as on-site service representative for Home Depot accounts. Performed in-home sales. Measured, demonstrated products, and designed product solutions using qualifying questions. ► Calculations & Analysis: Performed detailed measurements down to fractions and decimals; creatively integrated design features into custom solutions.

● Employed during high school and in college. Progressed to senior-level technician. Trained new hires on processes, procedures and safety.► Analysis & Effectiveness: Streamlined flow, improved quality and expedite services by allocating 5 service bays into compartmentalized specialties. Reduced backlog.