Chris Orr Email & Phone Number

Nevada City, Ca

Western Washington

One of three in western Washington responsible for membership recruiting. Negotiated with clients to be part of the Nielsen family ratings. Worked extensively on Nielsen proprietary software to find the next Nielsen Family Once the home was selected used negotiating skills to get them on board Demonstrated the ratings system and worked through all objections

Bothell, Wa

Key responsibilities included: Conducting sales presentations in customers home with a 1 call close for a leading window replacement company. Additional duties:• Conducted 8 to 10 sales presentations per week• Demonstrated feature and benefits and overcame objections • Measured all window openings to give customers an accurate proposal • Ran leads from Olympia to Blaine• Achieved all revenue targets & objectives in line with sales goals• Developing and maintaining mutually profitable customer relationshipsKey Achievements: Increased sales totals every month June 2013 through April 2014

Bellevue, Wa

Key responsibilities included: Developing a portfolio of accounts for new business growth; the development and maintenance of a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking. Additional duties: Managed the sales process for new prospects from initial contact to closure. Dealt with customer inquiries face to face, over the phone or via email.Researched and contacted prospective customers and discussed their requirements. Achieving all revenue targets & objectives in line with the Area Business PlanDeveloping and maintaining mutually profitable customer relationshipsOnline Reputation ManagementMaintaining accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities to maximize territory potential. Key Achievements: Increased sales totals in 2011 by 23% and increased sales totals in 2012 by 42%

Hired to plan, install, configure, and optimize the IT infrastructure and to develop/implement an electronic billing & medical record software program that is HIPA Certified. Oversight of all network infrastructure operations for a start-up companySet-up, optimization and day to day management of the server infrastructureSystems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.Key Achievements: Set up billing system and electronic medical records system for a start-up

Responsibilities included originating residential real estate, mortgage, and home equity loans, including obtaining applications as well as coordinating and assisting in the processing and closing of loans.Ensured the terms and conditions of assigned portfolio were properly monitored and corrective action/resolution proactively pursued, including critical dates, past dues, documentation exceptions; followed-up on all loan approvals and updated necessary individuals on timelines and deadlines. Ensured all required documents were included in application package and entered detailed information into automated processing application database. Developed and maintained successful relationships with business referral sources, existing and prospective Bank of America.Meetings with customers as necessary during various stages of the loan process.Provided program/policy information to both external customers and internal business partners.Provided complete loan applications to fulfillment center partners.Ensured exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners.Oversaw and ensured successful completion of all assigned Mortgage Loan Officer Training activities.

Responsible for total operations of the business; supervised a team of 15-25 employees; established sound financial management practices for operations and inventory control; recruited, trained, and scheduled staff; coordinated associated aspects of administration. Additional responsibilities: Sales, customer service, inventory control, payroll, equipment maintenance, and problem solvingActively involved in all aspects of the business operations including: marketing, advertising, and public relationsCustomer service, problem solving, and research/investigation to assess customer needsCoordinated customer and store issues and resolved all customer requests and service problems. Achieved financial objectives by preparing an annual budget; scheduling expenditures, analyzing variances, and initiating corrective actions.Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Bellevue, Wa

Was responsible Revenue Assurances roll in 7 RSA acquisitions. Managed 3 legacy billing systems until we were able to move them to our new in house billing system.

Poulsbo, Wa

Responsible for all daily operations. Worked closely with sales staff to create a strong team exceeding all sales goals.