Chris Osterud Email & Phone Number

Lehi, Utah, United States

Lehi, Utah

Lehi, Utah

1) Continually develop product knowledge and an understanding of architecture and solutions.2) Analyze system specifications and translate requirements into specific tasks and needs.3) Research customer issues and product initiatives and provide input on problems/issues.4) Execute and develop manual test cases. Enter and track defects.5) An advocate of quality & security.

Lehi, Utah

1) Assess security certificate needs with Systems/Network Administrators across varying organizations around the world2) Support SSL installation, server specific errors, and DNS configuration across multiple server platforms3) Confirm authority, authenticity, and security of major corporate business identities.4) Research, design, and buildout company wide corporate training.

Orem, Utah

1) Conducted 3 week training classes for new hires 2) Manage/Supervise new trainees to ensure they have adequate knowledge of our system and assist them with increasing their knowledge/skill set 3) Create training content for use in classes and continuing education within the organization 4) Review, correct, and give feedback to current support technicians on how they can improve customer service/technical skills5) Head-up initiatives to increase sales and show value among "cost centered" departments

Lehi, Utah

1) Obtained a management position within three months2) Completed Person-In-Charge management training through Corporate3) Repeatedly increase sales while communicating face to face with customers4) Expanded skills in customer service, multi-tasking, supervisory/management, and leadership5) Sustained management position through three ownership transitions

Springville, Utah

1) Built great foundation for team leadership and management skills2) Developed skills for working with customers and vendors on a daily basis3) Supported upper management as a team leader to accomplish goals and tasks4) Often stayed late in the day to see projects through to completion5) Created and maintained the organization of inventory and internal logistics

Provo, Utah Area

1) Managed and updated product inventory on a daily basis2) Ensured all products were accessible when needed for shipping3) Kept product flowing through each stage of production without interruption

Bachelor'S Degree, Information Technology

Degree obtained through "On-Ground" in class instruction

Diploma, General/Technology