Chris Owens Email & Phone Number

Melbourne, Victoria, Australia

Helping Cisco customers in Education across Australia and New Zealand achieve and sustain results by aligning Cisco's technology platform to their business imperatives.Intensely focussed on ensuring Cisco architectures are aligned to the needs of the ANZ Education sector by listening to and learning from customers, validating capabilities within Global.

Victoria, Australia

• Pre-sales technical role with a focus on Enterprise customers, showcasing Cisco product solutions:
• Providing technical and sales support
• Performing technical presentations, setting up demonstrations and explaining features and benefits to partners and customers.
• Assisting with the development of formal sales plans and proposals for assigned opportunities.
• Designing and configuring products to meet specific customer needs.

Pre-sales Engineering for both Enterprise and Service Provider customers across a wide range of technologies including Cisco and Juniper routing, switching and security products - presenting technical updates/roadmaps to customers - building proof-of-concept labs for demonstration to customers - developing project scopes and statements of work to define.

Senior IP network designer for the Telstra Mobile IP infrastructure.Designed, configured and implemented re-architecture of GPRS Roaming inter-connect PoPs, involving Juniper and Cisco routers, and Juniper firewalls.Developed, tested and implemented High Level Designs for the introduction of new products and services in to the Mobile IP network. This.

Undertaking highly complex and specialised technical work, as required within the WDA team. Providing high level technical expertise and direction, to diagnose and resolve complex faults, within the GPRS, 1xRTT and 1xEVDO packet networks.In-depth exposure and experience on a wide range of different platforms source from various different vendors, including.

Test engineer responsible for testing and troubleshooting software modules for GSM/UMTS core networks.On-site leader for international test activities, responsibilities included testing using a range of tools, troubleshooting, reporting and resolving all issues/faults identified.

Trouble report investigation and Customer service request handling for Ericsson GSM and GPRS network elements reporting to management and customers.Participating in local and international on-site customer network upgrades, where I officiated as Test Leader for the upgrade (tasks included writing test plans and test object lists, as well as reporting to.