My main focus is on the growth of our brokerage through talent attraction, the growth of our agents through training program development, and the growth of our offices through more recruiting support to our managers. We work collaboratively with our leadership and operations team to better support our agents' businesses.

My Personal Mission: to be a catalyst for people to evolve into the best version of themselves. I focus on top agent growth and business development and growing our offices in Baltimore and Harford counties.For more information about working with our amazing company, please contact me for a confidential consultation.

Director & Real Estate Business Coach at Keller Williams American Premier Realty.www.marylandrealestatecareer.com

Sold over $8 million per year in residential real estate in 2007 thru 2013, in a down market. Awarded the Most Outstanding Performance in the Area of Customer Service Award and the Rookie of the Year Award in 2009 and the Outstanding Customer Service Award for the entire Baltimore Region in 2010 and again in 2012. Selected to be one of only 4 salespeople in the Customer Service Committee for the Baltimore Area. Generated incremental sales through an Integrated Marketing Approach (Web updates, E-blasts, Direct Mail, "Phone-a-thons", Flyers, MLS listings, Newspaper ads, and Promotional events)Managed my customer's entire home buying experience including: needs assessment, pre-qualifying, contract presentation, and consistent customer service during and after the building process. Trained several co-workers to become successful Sales and Marketing Representatives. Maintained a pipeline/customer relationship management database which guided clients through the process.

Managed a team of 4 employees under tight deadlines and stressful conditionsGenerated at least $70,000 of weekly gross revenue for PBG through sales to 12 large format accountsIncreased company presence and gross revenue through negotiations with store managersWorked with a cross-functional team to ensure company goals were met through proper executionMaintained a great relationship with clients by resolving their problems urgently

Awarded for my: attention to detail, drive, and follow-throughCollaborated with graphic designers to create flyers, posters, and print ads for multiple clients in order to enhance their advertising strategy and increase their profitsInitiated and coordinated cross promotional events with the TerpZone, WMUC, the University Book Center, and the Food Co-opPlaced price inquiries, analyzed vendors' bids, and purchased various promotional items

Prospected and utilized telemarketing to qualify up to 100 corporate leads a dayPromoted Southwest's Ding software directly at the College FestMaintained relationship between Southwest management and sponsored clientsAssisted clients with their inquiries and problems with our online SWABIZ systemAwarded the "Task Master" Award for my ability to manage many responsibilities at a high level

Awarded the Above and Beyond Employee of the Month for excellence in my 3 positionsCoached new employees through the shipment processAddressed customer complaints while maintaining high levels of customer service

Delivered sales presentations to more than 200 customers per dayStimulated sales through public promotion at fairs and trade shows