• Managed facility use and general upkeep of office and maintenance (maintain inventory of supplies, arrange any necessary maintenance with contractors or vendors)• Performed daily office opening and closing duties and security• Managed calendar scheduling and travel for executive and engineering teams• Ran local errands (weekly bank deposits, food pickup, delivery couriers) • Executed routine administrative duties to ensure operations run smoothly• Coordinated new hires and execute employee on- and off-boardings• Administered vendor payments and assist in other AR/AP responsibilities• Drafted and oversaw file management for contracts related to new business opportunities• Organized and maintained files, correspondence, records, and other documents• Generated documents and reports to assist in operational decisions • Planned and coordinated monthly event planning, social events, and activities for staff• Co-authored and managed operation process improvements• Managed and assisted with employee and contractor requests surrounding operations

Supported the team’s daily operations by managing calendars and meetings and provided othergeneral administrative assistance• Processed and managed monthly expense reports and invoice submittals for 15 staff members• Drafted and managed contracts with consultants and vendors through full execution• Managed grants and project budget reports• Provided logistics support on convenings and meetings

• Supported the major gift team with all aspects of individual giving and maintaining donorrelationships• Maintained donor contact and gift records in database tracking system, enter data on records,produce gift and contact reports for staff, and write contact summaries• Wrote donor correspondence such as gift acknowledgement letters, stewardshipcommunications, and other donor communication materials. grants and project budget reports• Scheduled internal and external meetings and conference calls, plan logistics for meetings, maketravel arrangements, maintain departmental files, and provide other standard clerical andorganizational functions for philanthropy as required or assigned by supervisor• Provided assistance to development staff with donor events such as receptions, luncheons, anddinners including site logistics, invitations, and communication contracts with consultants andvendors• Acted as back up support to the President on daily administrative assistance and Outlookcalendar needs

• Supported the team’s daily operations by managing calendars and meetings, booking travel, and providing other general administrative assistance.• Processed and managed expenses, invoices, and contracts.• Managed grants and project budget reports.• Managed contracts with consultants and vendors.• Provided logistics support on convenings and meetings.

• Managed Simplified and Traditional Chinese localization RFP and Marketing projects• Assisted in the preparation and coordination of listing pitches/presentations and proposals (e.g. responses to RFI’s and RFP’s), coordinated surveys, and provided general marketing support • Created, coordinated and edited customized marketing material collateral by laying out pages, designing and custom printing• Created tour packages for brokers and bring packages to full completion.• Created or replicated logos, site plans, floor plans, location and area maps• Assisted with coordinating marketing campaigns/plans as it relates to Broker(s) listings• Maintained property listings on various websites, update Brokers’ recent transactions on Colliers’ website and other locations as advised• Maintained records of correspondence, completed marketing update reports and client activity reports• Liaised with Brokers regarding listing inquiries, tours and tour packages; coordinated smaller scale Broker functions

• Manage multilanguage projects from client hand off to delivery• Consistent delivery of on-time and quality materials to clients• Add value to company process improvement by training new employees and updating process manuals

My combined position at BayGroup International was Localization Manager and Project Manager working with the Global Sales Team, Senior Content Developers, Fortune 500 clients, and Production Team to produce high-quality sales training materials for online and print. I was lead for all localization projects available in 18 languages. This role involved localization and translation project management; an ability to manage several multi-lingual projects at once; and coordination of globally-based translators, reviewers, and localization vendors.Additional role responsibilities include project management of client initiatives for scheduling timelines, meeting deadlines, coordinating multi-faceted and complex activities with multiple resources, and ensuring quality. My projects required a deep attention to detail, and meeting internal and client expectations.I was also responsible for managing the content of several of BayGroup’s sales training product lines. In this role I managed BayGroup’s file management and naming convention process, allowing easy identification of and access to items from among tens of thousands of files. Additionally, I also managed the Intellectual Property policy, controlling flow of IP documents to internal and external clients.

• As supervisor, managed the five person project teams in book production• As manager, managed daily operation of the Production department and staff of 15, including Page Layout Technicians, Graphics Artists, Quality Control Specialists, Project Coordinators, and Department Assistant• Ensured the accuracy and completion of all projects in the Production department• Consistently met production deadlines by delivering products in advance or on time• Coordinated and produced a weekly high-volume production schedule combining information from the Editorial and Manufacturing departments (total monthly production page counts ranged from 6,000 to 13,000)• Reduced production time from 2 weeks to 2 days by streamlining a proprietary automated production workflow. The automation process increased value and productivity among the Editorial, Production, and Manufacturing departments• Hired and trained production staff in layout, graphics, and quality control• Contracted and managed outside vendors, including proofreaders and indexers

• Consistently, efficiently, and accurately merged unformatted text and graphics files into complete pages following established branding, editorial, and production guidelines• Supported the Graphics and Quality Control Technicians in times of heavy workflow• Proactive in identifying and solving production workflow issues• Functioned as Team Leader on assigned projects• Handled miscellaneous layout and graphics assignments as needed • Mentored entry- and mid-level Page Layout Technicians• Acted as liaison to the Library of Congress• Earned fast-track promotion from Production Associate within 1 ½ years by demonstrating superior leadership talents and top performance