Chris Chapman Email & Phone Number

Toronto, ON, CA

Kingston, Ontario, Canada

Oakville, Ontario, Canada

Toronto, Canada Area

When you work with some of the world's best known companies for more than 20 years you learn a few things about how the 'big guys' do it. Now I work with companies of all sizes, sharing what I know and facilitating great discussions to get the most from their teams.My well-honed approach to Strategic Planning, Customer Experience Design and Measurement and.

Oakville, Ontario, Canada

Toronto, Canada Area

Directed all aspects of sales, service, retail and operations delivering custom home medical equipment solutions to clients and institutions. Managed P&L through 3 direct/70 indirect reports for three independent locations. Reported to the President and CEO.

Toronto, Canada Area

Accountable for the performance of all B2C and B2B service delivery in homes, institutions and healthcare facilities across Canada. With three direct reports, grew service revenue by influencing 200 technicians and managers at 32 locations. Reported to the President and CEO.Motion Specialties is Canada's leading provider of home health care and.

Oakville

General board member with focus on operations and fundraising.

Toronto, Canada Area

Reporting to the EVP, and then the Owner, with 14 direct reports in cities across Canada, led the national Field Operations and Central Support teams for this privately held home services company. Focused on improving organization structure, customer experience design, employee engagement and process improvement.

Cambridge, Kitchener, Waterloo, Guelph, Brantford

Reporting to the VP Eastern Canada, with 9 direct reports in two branches, assumed full P&L responsibility for a region in Southwest Ontario for all products, services and channels offered by Canada's largest HVAC and water heater company.Achieved budgeted EBITDA by maintaining operating efficiency while driving growth through improvements in sales and.

Toronto

Led a team of ambitious internal consultants with expertise in Strategy, Finance, Project Management, Infrastructure, Application Design and Development, Re-engineering and Process Management. Drove significant EBITDA growth while advising the Executive and Board on corporate strategy and acquisition evaluation and integration.

Toronto, Ontario

Managed central administration and built the workforce planning team, a group of analysts and coordinators who planned field operations to drive productivity, efficiency and utilization. Managed 5 direct/45 indirect and more than 150 field contractors, reported to the VP Operations.

Mississauga, Ontario

Reporting to the Division Manager, Post Sales Operations with 6 direct reports, managed all operating functions for the Mission Critical Service Supply Chain in Canada including distribution hubs, forward stocking locations, inventory control, transportation and client implementations.Hit aggressive targets for all KPIs while improving employee engagement.

Oakville, Ontario

Reporting to the VP Business Development, partnered with client organizations to identify and close opportunities to outsource their supply chain. Closed 75% of recognized opportunities (including a 1-year contract extension worth $2.5MM) by evaluating changing customer needs and implementing improvement initiatives.

Oakville, Ontario

Reporting to the Director Government Relations, fostered relationships with all levels of government to influence policy decisions to the benefit of the Ford Motor Company and the Canadian Auto Industry.

Oakville, Brampton, Markham

Realized significant cost savings in roles with increasing leadership responsibility.

Bsch, Biology, Statistics

3 Years studying Biology and Life Sciences before adding a second major in Statistics in fourth year.

Mba, Finance, Co-Op

Graduated with an MBA, Finance. Co-op placements in Pharmaceutical Marketing (Eli Lilly), High Tech Sales and Marketing (Hewlett Packard).