Christopher Riehn Email & Phone Number

Charlotte, Nc

Charlotte, Nc

Flock Freight, a 2021 CNBC Disruptor 50 winner, is a technology company that’s reducing waste and inefficiency by reinventing the supply chain. First to market with advanced algorithms that enable supply chain optimization by pooling shipments, Flock Freight creates a new standard of service for shippers, increases revenue for carriers, and eliminates the impact of carbon emissions through shared truckload service. Flock Freight is the only company that offers carbon neutral shared truckload shipping at point of sale — for free. We’re also the first in the freight space to earn a B Corporation certification, which serves as evidence of our dedication to our team, our community, and our planet. If you want to work where impact meets innovation, join our team! Visit http://www.flockfreight.com/careers to apply for an open role.

Charlotte, North Carolina Area

Continued implementation of 3 year BI strategy. Implemented a migration to cloud based data warehousing platform Snowflake. Designed and implementing new dimensional model incorporating new operational data sources. Developed best practices and SOPs for Business Intelligence team. Expanded use and adoption of BI tools such as Tableau to include users in functional areas such as Accounting and Network & Pricing.

Developed and started implementation of a 3 year BI strategy in partnership with the Business Analytics Manager. Began build out of the Data Analytics Team including creation of new roles, hiring, and staff development. Partnered with Network & Pricing team on project evaluating design of company's Regional and Over The Road networks identifying opportunities for optimization.

Charlotte, Nc

Position supported all aspects of the business providing analytical support through extract, report, and dashboard development; data modeling; KPI development; and analytical support. During tenure, developed the primary data model used for reporting and analysis. Served as SME for Tableau, SQL, data transformations, and data lineage. Developed, implemented, and taught Beginner, Intermediate, and Advanced Excel courses made available to all employees in partnership with the Learning and Development team.

Charlotte, North Carolina Area

Position collaborates with departments to identify data solutions to improve operational performance and client relationships. This includes:Identifying needs, defining scope, designing, building, and maintaining data solutions, analyzing operational and wellness program performance data, designing internal and client reporting packages, running all report requestsCurrent Goals:Utilizing Visual Basic Application (VBA), create macros for standard reports to push out to end-users as Excel add-ins allowing end-users to run reportsBuild Access database that functions as Customer Relationship Management (CRM) for sales teamDevelop Return on Investment (ROI) modelPast Achievements:Built Access databases to track the following: program participation by client, participant compliance with client specific wellness programEstablished weekly reports to aid other departments in operational goalsRedesigned client reporting packageEstablished and lead bi-weekly Microsoft Office workshops to develop staff Microsoft Office Suite proficiency

Position works to coordinate and manage all aspects of Clinical Health Assessments (CHAs). This includes:Coordinating dates, times, and materials of CHAs with client and internal staffPlanning staffing and testing schedule based on estimated participationReporting CHA participation to client.Achievements:Created CHA Summary and Staffing Plan Templates to improve planning, execution, and archival of projectsDeveloped Access Database to track participant informationCreated project planning reference materials and planning and worksheet templates Spearheaded development of software upgrades to staff communication database and web application

Russellville, Arkansas

Volunteer Management: Coached committee of volunteers in district operation areas of membership, finance, training, activities, and unit support.Specialty Program Management: Guided council level committee in management of climbing and aquatics program areasEvent Management: Coordinated all district and assigned council level events. Led project to send 50 participants to the 2013 National Jamboree in West VirginiaMembership Recruitment: Achieved net gain in membership for 2011Fundraising: Increased Family Friends of Scouting contributions from $1,100 to $3,555 for 2013

Volunteer Management: Lead volunteer district committee and unit leaders in areas of finance, membership, program, and unit services. Build and Manage all Budgets for District: This includes district fundraising events such as our banquet and activities such as day campDelegate responsibilities for various activities and fundraisers then follow up for their completion: Recruit and train various volunteers for the community to chair committees for events and activities and follow up on their progressServe and Director for Council's Summer and Winter Camp Program: This includes all programing, marketing, budgeting, food ordering, registration set up, and purchasing of other supplies.

Work load management: Worked independently to manage claims in timely manner.Expense management: Managed all travel arrangements and expenses report them back to companyQuality Management: Worked with team to achieve goals in production, customer service, and estimate accuracyCustomer Service: Maintain high level of customer service by keeping in contact with customer and their contractor if they request you to work with one. By clearly and concisely explaining their insurance policies and the regulations for their state that effect the claim and damage found.

Contribute and Lead company culture of Fast, Fun, and Friendly ServiceShadowed all Assistant Manager positions within store: This included the areas of Human Resources, Front End Management, Asset Protection, Logistics, and Sales FloorCompleted two projects to benefit store during summer internships: First project was the transition from a third party photo development center to a company owned. This included overseeing all remodeling, equipment installation, hiring, and training for new area. Second project was in streamlining scheduling to more efficiently utilize payroll hours and cut overspending in payroll.Front End Manager: Managed all breaks an lunches of front end employees, led Target Visa Card Application drive within store daily, handle all customer concerns for purchasing and returns, resolve all point of sale issues, led and motivated team of front end employeesManager on Duty: Shadowed and took on manager on duty shifts for the store for 8 hour shifts, responsible for resolving all customer concerns requiring upper level management involvement, handle all employee call outs and evaluate need to call extra help in, in charge of all receiving during manager on duty shift, responsible for store walk throughs with district manager is occurring during your manager on duty shift.Special projects: Was placed in charge of back to school to peak season of tax free weekend, worked overnights after Christmas to handle restock of returns and condensing of holiday merchandise during clearance