Christopher Harris Email & Phone Number

San Diego, Ca, Us

As a trusted advisor within Keysight Technologies, I serve as a strategic guide for organizations seeking to optimize their product development and testing solutions. By combining deep industry knowledge with a consultative approach, I help customers navigate our comprehensive portfolio to find the exact solutions that match their unique challenges and objectives.Key Responsibilities:- Partner directly with customers to understand their specific needs and technical requirements- Provide personalized guidance through Keysight's extensive solution portfolio- Facilitate connections between customers and specialized technical experts- Ensure seamless customer experiences from initial engagement through solution implementation- Act as a dedicated point of contact for customer success initiatives

Greater San Diego Area

Driving data-driven customer experience optimization at Keysight Technologies, a global leader empowering innovative companies to accelerate product development from design to market launch. By leveraging advanced analytics and predictive modeling, I transform complex user interaction data into actionable insights that enhance the customer journey across our software and eCommerce platforms.Key Focus Areas:- Analyze end-to-end user experiences across individual contacts and enterprise accounts- Develop and optimize predictive models using multi-touchpoint engagement data- Identify and qualify high-potential opportunities through behavioral analysis- Design and implement personalized marketing automation journeys- Test, validate, and scale successful customer experience strategies

Greater San Diego Area

- Expanding construction business territory reach and depth through shifts in key partnerships and modifying lead-scoring criteria- Streamlining pre-qualification process' by analyzing contract award factors, competitive wins metrics, and solicitation terms and conditions resulting in increase closed-won rates- Setting weekly and monthly KPI goals for lead prospecting across multiple regions and municipalities- Grew qualified approval amounts by 200% over 2-year period- Expanded pre-qualification reach for current and future project opportunities within public, private, and institutional environments- Generation of budget estimates and bid proposals through multiple delivery methods for successful award- Developed and maintained multiple databases and company resources vital to project acquisition and completion

Scottsdale, Arizona Area

- Managed franchise sales team of 6 sales development reps (SDRs) executing 80 outbound cold and warm calls a day to named national franchise accounts - Worked with Marketing and Regional Sales teams on best offers to increase demand generation, minimize channel conflict, and improve prospect quality and attrition rates- Used publicly available tools like LinkedIn and web lookups to identify key contacts to speed prospecting & bypass gatekeepers- Continuously monitored team performance against goals and modified sales approaches so reps could exceed their team goals and maintain pipelines for continuous results- Average 120% of team quota each quarter & $400k rev. annually per rep.

Colorado Springs, Colorado

- Completed the new grad training program which included 3mos. recovering 30-day collections, 3mos. recovering 60-day collections, and 3mos. recovering repossessions on the asset recovery team. Became the Mid-West loan underwriter to Ford Dealerships- Managed a team of 30 & purchased over $20M consumer contracts by analyzing on average 700 credit applications per rep. per month- Created on-boarding process for new college graduates as part of pilot program- Presented on product effectiveness and identified territory opportunities to sr. management and c-suite stakeholders quarterly

Colorado Springs, Colorado Area

Early stage company needing product research and creation of sales collateral examples to support initial sales promotion. Created early marketing collateral and launched social media and email campaigns supporting demand generation and pre-sales call to validate customer need. Assisted in market research, product testing and analyzing customer feedback, launched social media marketing campaign, project management, and sales support.

San Diego Metropolitan Area

Intern over three summers organizing large-scale field testing exercises validating mobile ad hoc networked communications systems. Collected voice, video, and IP data under wide range of field conditions for a new handheld network radio system. Testing involved managing 5-10 people carrying radio test units located across miles of distance in suburban hilly terrain, from inside the USS Midway aircraft carrier to Coronado, and in moving vehicles in downtown San Diego. Coordinated teams of data collectors on multi-day outdoor field tests. Gathered research on competing products and markets in support of market research.

San Diego Metropolitan Area

Volunteered at laboratory as unpaid intern assisting with data collection efforts of new ultra wideband wireless system. Helped in the data collection of WiFi system to compare new product performance.

Mba, Business Administration, Finance, Management And Operations

Bs, Business Marketing, Entrepreneurship

Education record