Reporting directly into the Group HRD, my role directly drives the firm's strategic direction for Talent and Development while managing the global L&D team. I am responsible for working across nGAGE Talents global teams to develop the onboarding, performance & development of all staff. I lead the global talent strategy and ensure development & output are focused on 'doing less better'

I specialised in the recruitment of social care professional across the West Midlands. As Client Engagement lead I worked with Customers within the Social care sector, my primary focus is to partner with clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals, companies and organisations flourish.Functional expertise: - Qualified and unqualified Support Workers- Qualified Social Workers- Childrens and Adult services- Care Managers and senior Social Care appointments

UK wide delivery of training to multiple specialism’s including: IT, Accountancy and Finance, Pharmaceuticals, Hays Financial Markets, Construction and Property, Office Support, Social Care, Legal, Insurance, Tax, Education, Energy, Banking, Retail, Contact Centres, Senior Finance and Executive SearchResponsible for training induction programme (within consultants first 12 weeks), Consultant Development Programme, Senior Consultant Development Programme and Business Managers Development Programme. Furthermore delivering business crictical workshops regionally as well as one to one training to individuals with specifically identified needs.Training skills in: sales calls and meetings, communication, customer service, stakeholder management, negotiation, recruitment best practice, sales writing, business planning, target setting, compliance, competency based interviews, candidate management, client management, time management, strategic sales, coaching, recruiting as an expert, brand values and identity, assertionCompiling and delivering delegate feedbackWriting and developing training materials for core programmesHelping to induct and develop new members of the training team

UK wide delivery of training to multiple specialism’s including: IT, Accountancy and Finance, Pharmaceuticals, Hays Financial Markets, Construction and Property, Office Support, Social Care, Legal, Insurance, Tax, Education, Energy, Banking, Retail, Contact Centres, Senior Finance and Executive SearchResponsible for training induction programme (within consultants first 12 weeks), Consultant Development Programme, Senior Consultant Development Programme and Business Managers Development Programme. Furthermore delivering business crictical workshops regionally as well as one to one training to individuals with specifically identified needs.Training skills in: sales calls and meetings, communication, customer service, stakeholder management, negotiation, recruitment best practice, sales writing, business planning, target setting, compliance, competency based interviews, candidate management, client management, time management, strategic sales, coaching, recruiting as an expert, brand values and identity, assertionCompiling and delivering delegate feedbackWriting and developing training materials for core programmesHelping to induct and develop new members of the training team

Hays are a FTSE 250 company with more than 18 specialist divisions for recruitment of professionals within IT, Construction, Banking and Finance, Education, Public Sector and many others - please see www.hays.com for more details. Our focus is to find the Right candidate for the Right job, every time.