Chris S. Email & Phone Number

glass art

United States

Stamford, Connecticut

• Service and manage international client relationships in countries including Dubai, Brazil, China, Canada, etc.• Maintain contact with clients checking in weekly through phone calls and skype to nurture sales relationships• Establish new client relationships through cold calling averaging 50 calls a day• Schedule clients’ order fulfillment both domestically and internationally• Set schedule for inventory delivery to warehouse with various shipping companies• Manage office and warehouse logistics for inventory with 10,000 SKU’s valuing over 10 million dollars• General office management responsibilities including ordering office supplies, bank deposits, open office, etc.

Greater New York City Area

• Sold and serviced telecommunications equipment to small and medium-sized businesses• Identified potential clients and advanced them to the point of sale • Obtained a solid understanding of the product; including telecommunications and security equipment options for small and medium-sized businesses• Contacted and maintained database of potential clients • Researched, identified, and added new potential clients to database • Attended industry shows and events to scout for potential clients

Greater New York City Area

• Expanded business by securing multiple long-term contracts • Sales record for number of contracts closed in 1 day (accomplished through networking and following up)• Managed accounts from point of sale through installation/activation, ensuring quality service/customer satisfaction• Assisted with energy audits for large and small commercial clients• Contacted and maintained an ongoing database of potential clients

Greater New York City Area

Top Salesperson & Key Employee in launching 2 new locations.• Effectively educated customers and conveyed strong product knowledge in order to facilitate sales and build lasting relationships• Proven track record in converting new customers to repeat customers, and forming a strong referral base• Tasked with leading the sales and customer service team at a newly launched second location that quickly became the number one ranked store in New York (per a national online industry publication)• Oversaw and managed Sales Associates; implement best practices and protocols across the team to ensure a consistent and positive customer experience while also focusing on revenue producing sales

Greater New York City Area

• Front office sales and customer service agent • Learned the significance of closing sales, upselling, cross-selling, and developing repeat customers• Other responsibilities included home installations

Greater New York City Area

• Oversaw day-to-day operations of the marina• Satisfied members’ requests ranging from boat maintenance to delivering provisions• Responsible for operating and maintaining the launch boat (member taxi service)