Chris Smith

Chris Smith Email and Phone Number

Narrative Pillar Development Director - Dragon Age: The Veilguard @ BioWare
edmonton, alberta, canada
Chris Smith's Location
Edmonton, Alberta, Canada, Canada
Chris Smith's Contact Details
About Chris Smith

I am an exceptional project manager and program manager with a proven ability to build and grow high-performing and engaged teams. I bring a wide range of experience in people, project-management and financial leadership, while consistently offering strategic direction and strong communication to create positive working environments. I am currently using my skills and abilities to help deliver new and exciting games to the world through BioWare and Electronic Arts. Working with great teams to manage our milestones, project plans and deliverables to create fun and engaging game experiences for our players.Previously, I had the pleasure of working at Intuit for 18 years and have enjoyed many different roles - Technical Support Supervisor, QA Manager, Product Development Manager, Staff Development Manager for the Globalization Center of Excellence and Site Leader (Branch Manager) for our Edmonton office of over 100 people. During my time at Intuit, I was responsible for the delivery of consumer desktop software for the US, Canada and the UK and have helped to create the teams, tools and processes that allowed us to release QuickBooks Online accounting software to hundreds of thousand of customers in hundreds of countries and in 10 different languages.

Chris Smith's Current Company Details
BioWare

Bioware

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Narrative Pillar Development Director - Dragon Age: The Veilguard
edmonton, alberta, canada
Website:
bioware.com
Employees:
541
Chris Smith Work Experience Details
  • Bioware
    Pillar Development Director - Dragon Age:The Veilguard
    Bioware Aug 2021 - Present
    Edmonton, Alberta, Canada
    Narrative pillar development director responsible for all cinematics, cinematic animation, writing, editing and narrative programming tools creation. Helping our team craft the best stories possible!
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  • Bioware
    Project Development Director - Mass Effect: Legendary Edition
    Bioware Sep 2019 - Aug 2021
    Edmonton, Alberta, Canada
    Working on the Mass Effect Trilogy Remaster to coordinate all aspects of development as the overall project development director. Helping to bring Commander Shepard back in all his or her glory on the current generation of consoles and PC in glorious 4K!
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  • Bioware
    Development Director - Anthem
    Bioware Nov 2016 - Sep 2019
    Edmonton, Canada Area
    Development Director for the World & Story pillar, which was responsible for all of the world building teams, which comprised all level art, level design, tech art, world building systems programming, VFX and more, as well as everything related to the story; writing, cinematics, audio, lighting and more. Also continued in these areas post-release helping to bring forward great seasonal content including the cataclysm.Humbled and grateful to work with such amazing and inspiring individuals and teams!
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  • Intuit
    Edmonton Site Leader (Branch Manager)
    Intuit Aug 2015 - Aug 2016
    Edmonton, Canada Area
    As the Edmonton site leader, I was responsible for the overall employee experience and worked to create an environment that allowed 100-plus employees to be engaged and to do the best work of their lives. Working with our people managers and engagement team, I have helped to increase our employee engagement scores from 69% to 85%. I strongly believe that happy, engaged employees are the key to delighting customers.
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  • Intuit
    Staff Manager, Globalization Platform Development, Qa & Strategy
    Intuit Feb 2014 - Aug 2016
    Edmonton, Canada Area
    Managing the building of our localization and translation platform to enable us to scale and deliver for multiple languages efficiently Our team started with a product developed for the US market and helped to ensure that it was updated to allow us to deliver to over 100 countries and in 10 different languages. Liaising and coordinating with our Quality Assurance partners for all language-related QA activities, including the automation of the language regression tests. In partnership with our globalization leadership team, we defined the strategy of globalization at Intuit, as well as building and managing our department's $10 million budget.
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  • Intuit
    Sr Development Manager
    Intuit Jan 2008 - Feb 2014
    Enabling Intuit to take our products to various locations and languages worldwide in an effective, efficient and scalable manner. Managing the localization of all user-facing content - from user interface, user help and beyond in various English markets as well as translations for non-English markets.
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  • Intuit Canada
    Product Development & Quality Assurance Manager For Quicken
    Intuit Canada Apr 2004 - Jan 2008
    Project manager responsible for releasing the US, Canadian English and French versions of Quicken. I worked with teams in Canada and the US to develop requirements for new features and functionality, assigned resources and managed the project schedule for the number one personal finance software in Canada and the United States. During my time in this role I successfully led the team through the transition of being a self-contained team in Canada to working as part of, and contributing to, the larger US team.
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  • Intuit Canada
    Quicken Quality Assurance Manager
    Intuit Canada Apr 2000 - Apr 2004
    Managing a team of software QA Analysts, focused on testing products related to personal finance, both desktop and web applications for the Canadian English and French markets as well as the UK.
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  • Intuit Canada
    Quality Assurance Analyst
    Intuit Canada Dec 1999 - Apr 2000
    Software tester for Quicken, and the first version of QuickTaxWeb (now known as TurboTax Online).
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  • Intuit Canada
    Quicken Technical Support Supervisor
    Intuit Canada Jun 1998 - Dec 1999
    Managing the Quicken support team, which included staffing a new team and bringing technical support for the Canadian Quicken product to Canada from our US contact center.
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Chris Smith Skills

Software Quality Assurance Agile Methodologies Quality Assurance Software Project Management Scrum Testing Agile Project Management Software Development Management Saas Test Planning Product Management Leadership Mobile Applications Requirements Analysis Cross Functional Team Leadership Test Automation Project Management Globalization People Management Software As A Service Software Engineering Strategic Planning Department Budgeting Team Motivation Organizational Leadership Coaching And Mentoring Change Management Leadership Development Strategy Public Speaking

Chris Smith Education Details

Frequently Asked Questions about Chris Smith

What company does Chris Smith work for?

Chris Smith works for Bioware

What is Chris Smith's role at the current company?

Chris Smith's current role is Narrative Pillar Development Director - Dragon Age: The Veilguard.

What is Chris Smith's email address?

Chris Smith's email address is 78****@****ail.com

What is Chris Smith's direct phone number?

Chris Smith's direct phone number is +178088*****

What schools did Chris Smith attend?

Chris Smith attended University Of Alberta.

What are some of Chris Smith's interests?

Chris Smith has interest in Disaster And Humanitarian Relief, Science And Technology, Environment, Children.

What skills is Chris Smith known for?

Chris Smith has skills like Software Quality Assurance, Agile Methodologies, Quality Assurance, Software Project Management, Scrum, Testing, Agile Project Management, Software Development, Management, Saas, Test Planning, Product Management.

Who are Chris Smith's colleagues?

Chris Smith's colleagues are Gerald Rodriguez, Seth Wolfgang, Megan Mcclure, Bobby Edwards, Dave Dunn, Occams Rayz0r, Alex Wiens.

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