Chris Staggs Email & Phone Number

Lenexa, KS

Responsible for designing multi-touch demand creation programs that leverage both inbound and outbound tactics, including event and content marketing strategies and execution. Started with Balance Innovations which was acquired during my tenure.

Led customer experience initiatives in North America, focused primarily on enterprise and global customers. Responsible for leveraging experience design to build brand equity and drive customer loyalty. Orchestrated multi-city customer engagements and CAB (Customer Advisory Board) meetings.

North America

Being customer-obsessed and data-driven, I created and executed campaign strategies designed to quickly fill and accelerate the sales pipeline. I was accountable for a multi-million dollar revenue generation plan. I worked closely with partners like sales ops, marketing automation, and 3rd party vendors to localize and verticalize campaigns to meet the.

Responsible for identifying new business opportunities in an assigned base of 100 key accounts. Managed a large geographic territory requiring the ability to monitor and analyze customer needs. Successfully positioned new product and service offerings in order to accelerate pipeline activities, shorten the sales cycle and exceed business objectives.

Orchestrated brand marketing communications within a 13-state region including all aspects of customer communications, sponsorship and event management, and brand visibility campaigns. Responsible for brand management. Reduced operating costs by 11% and increased marketing ROI by leveraging relationships and negotiating vendor agreements on high-profile.

Adapted and launched new product offerings to the field sales force to implement corporate goals, accelerate pipeline activities, and increase profits. Utilized market analysis, data mining, customer relationship management (CRM) tools, and relationship marketing to align processes, set high targets, and report results against performance indicators..

Crafted brand strategies that increased awareness and drove usage of market channels such as The UPS Store and overnight drop boxes. Managed competencies across multiple operations to meet business growth objectives and increase profitability. Motivated, coached, and mentored a sales force of nine sales representatives and interns, all of whom achieved.

Analyzed competitors’ offerings and devised sustainable plans to overcome obstacles to closing the sale. Enhanced key relationships with service providers, pricing analysts and operations to provide a seamless transition for customers during conversion of their business from the competition. Managed customer expectations in the face of multiple market.

Bachelor Of Arts, East Asian Languages And Cultures, Emphasis In Japanese

Master Of Science, Management