Chrissy C. Email & Phone Number

Philadelphia, PA, US

Philadelphia, PA, US

Campbell, CA, US

Sunnyvale, California, US

Sunnyvale, California, US

Accomplishments: * Empowered the sales team through the establishment of an asset library, generating over 25 dynamic product data sheets and various impactful assets.* Spearheaded the creation of a comprehensive competitive library featuring 20 distinct vendor battlecards, fostering heightened competitive awareness.* Instituted robust product and.

San Ramon, CA, US

• Develop a robust strategy, set clear requirements, and establish priorities for seamlessly integrating new products from M&A or partners into the portfolio, actively steering the WFO business forward.
• Propel the growth of product marketing specialists by mentoring those with no prior experience, ensuring a powerful market presence, strong alignment with product strategy, and the creation of assets that drive.
• Spearhead the formulation of a strategy aimed at consolidating solutions, optimizing applications, and refining the go-to-market approach across the portfolio, with a primary focus on integrating AI and automation.
• Take charge in leading the effort to consolidate design specifications, ensuring a harmonized user experience, and effectively managing priorities in collaboration with our UX team and R&D to ensure seamless alignment.
• Drive the coordination of data collection and aggregation pertaining to product integrations, facilitating regular presentations to executive staff and other stakeholders for informed decision-making.

San Ramon, CA, US

Napa, California, US

I’ve joined ONEHOPE Wine as a Cause Entrepreneur to help support a brand that has made their success by contributing to many charitable causes. And their selection of wine is also stellar!

Melville, New York, US

• Enacted a cutting-edge go-to-market strategy designed to catapult our solutions to executive buyers, resulting in substantial growth within the experience management market.
• Orchestrated sales initiatives that delivered an impressive 30% enhancement in renewals, complemented by a targeted focus on sales strategies that concurrently spurred a 12% surge in new business.
• Collaborated seamlessly with global teams, marketing, engineering, external partners, internal sales, and services functions to guarantee the development and execution of winning product and go-to-market plans.
• Pioneered the identification of fresh markets, regions, and partnership opportunities, driving a proactive and dynamic strategic agenda.
• Directed and managed analyst relations to fortify our market positioning, establishing a robust presence within the industry.

Melville, New York, US

Boulder, Colorado, US

• Championed remarkable growth in Workforce Optimization (WFO) bookings by executing strategies, implementing changes in go-to-market approaches, and enhancing products.
• Revitalized the customer experience and usability in our products by spearheading key initiatives with UX design teams and collaborating extensively across product management.
• Dynamically collaborated with R&D scrum teams using agile development methods to guarantee the swift delivery of high-priority and impactful features to the market.
• Forge strong partnerships with product marketing to craft compelling assets that resonate with market messages and showcase our unique differentiators.Responsible for go-to-market vision, strategy, and roadmap for the.

Boulder, Colorado, US

Boulder, Colorado, US

Boulder, Colorado, US

Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. Product Management is charged with a product line contribution as a business unit. This extends from increasing the profitability of existing products to developing new products. Build.

Hoboken, New Jersey, US

• Collaborated with the sales team to propel Workforce Optimization (WFO) sales to an outstanding 135% of the set goal.
• Pioneered the creation of impactful enablement programs, resulting in a remarkable 40% surge in sales growth and a 10% expansion of market share.
• Took charge of the entire go-to-market strategy, overseeing planning and execution, crafting sales bundles, developing internal and external product-solutions collateral, driving product-solutions communication, and.
• Effectively managed the performance management solution, strategically steering market presence and ensuring a successful roadmap.

Huntsville, Alabama, US

• Managed quality, compliance, and performance with Fortune 500 clientele. Also provided training, coaching, and guidance for internal staff working on the client programs.Significant Accomplishments
• Managed multi cultural business to efficiently manage and staff for business while quadrupling monthly revenue
• By identifying quality behaviors that were driving sales per call for a client, we increased net revenue by $1.9 million through quality improvementsResponsibilities
• Manage vendors/ partners hired by TPG and by clients, helping them meet their quality and performance goals, and maintain performance data in proprietary software
• Prepare profitability analysis and utilize staff to meet optimum efficiency and productivity
• Use VoC data to help drive stronger marketing practices, improve process bottlenecks impacting service, and create more consistent contact center practices.

Philadelphia, PA, US

Create an enjoyable customer experience for all those I came in contact with. Interacted with the public and also the professional ball players at each game and also at numerous charity events.

Master Of Business Administration (Mba), Business Administration And Management, General

Bs, Management/ Marketing