Chrissy Chappell Email & Phone Number

Greater Richmond Region

Washington D.C. Metro Area

U.S. Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH), Office of Strategic Partnerships and Technology Innovation (OST), Division of Technology and Data Services (TDS)• Led digital transformation efforts to create a unified experience portal and enhanced search capabilities in support of the FDA mission in a variety of roles, including Project Manager, Product Manager, Business Analyst, and Deputy PMO Lead• Managed up to four analysts, and additional vendor staff, across multiple Agile workstreams to define business and technical requirements for new portal development as Project Manager and Product Manager • Drove engagement with business clients to define scope and manage client expectations while building and maintaining strong relationships based on trust and delivering results, and serving as a ‘trusted advisor’• Supported creation of Program Management Office (PMO) team; served as Risk Manager, managed onboarding process and metric development, and defined SOPs to streamline processes across the program• Received “Living Our Values Every Day Gold Award” for Champion’s Heart (March 2021); “Living Our Values Every Day Silver Award” for Passionate Service (July 2020)U.S. Food and Drug Administration (FDA), Center for Drug Evaluation and Research (CDER), Office of Business Informatics (OBI)• Led business process re-engineering efforts for FDA CDER OBI in support of making data more accessible, faster to reviewers to increase the speed-to-market of life saving drugs • Formulated business and functional requirements for technical design, prototype work flows for process streamlining, and improvement analysis for platform development as Lead Business Analyst • Managed client expectations and relationships as Change Management Lead• Received “Living Our Values Every Day Silver Award” for Passionate Service (July 2018)

Washington D.C. Metro Area

Department of Justice (DOJ), Executive Office for Immigration Review (EOIR), Office of Planning, Analysis, and Statistics (OPAS), Strategic Management and Analytic Services (SMAS)• Supported DOJ data quality improvement through mastery of data and analytical requirements• Enabled analytics capability expansion by using advanced analytics in reporting• Collaborated on internal Booz Allen marketing and business development efforts

Arlington, Va

• Developed original insight and consumable content for a broad audience of Fortune 500 leaders-- Research study published in November 2015 was the Top Performing Download for all of 2015-- Case profile published in December 2016 was the Top Performing Download for all of 2016• Managed monthly virtual networking workshops for 10-15 senior executives• Utilized quantitative analysis to design employee selection criteria toolkit and interview guide• Conducted research interviews with Fortune 500 C-level executives to identify strategic business challenges • Analyzed business challenges utilizing root cause analysis, hypothesis generation, survey design, benchmarking, and other qualitative and quantitative methods• Promoted to Digital Lead for team to improve web experience of clients

Chattanooga, Tennessee Area

• Developed a Health Propensity Model, programmed in R, to predict the likelihood of chronic illnesses utilizing data from a national healthcare database--Tested Model using both publicly available and proprietary data-- Created reports and presentations to summarize Model results-- Presented Model to Board of Directors, gaining approval and adoption-- Model now utilized as new product offering to both new and existing clients• Assisted in other analytics projects, client reporting, and review/editing of ROI reports

Greater Boston Area

• Reviewed and edited scientific papers, presentations, and surveys for publication• Conducted literature and online reviews on brands and their impact on consumer identity• Directed participants at the Computer Lab for Experimental Research (CLER) at HBS

Greater Boston Area

• Co-authored paper on behavioral economics and stage development -- "Stages of Investing Using the Model of Hierarchical Complexity", published in American Psychological Association - Behavioral Development Bulletin 2015, Vol. 20, No. 1, 6–23• Edited scientific papers and presentations for publication• Researched and gathered background information for presentations

Bachelor Of Arts (B.A.)

Education record