Chrissy Chappell Email & Phone Number

Greater Richmond Region

Washington D.C. Metro Area

• U.S. Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH), Office of Strategic Partnerships and Technology Innovation (OST), Division of Technology and Data Services (TDS)
• Led digital transformation efforts to create a unified experience portal and enhanced search capabilities in support of the FDA mission in a variety of roles, including Project Manager, Product Manager, Business.
• Managed up to four analysts, and additional vendor staff, across multiple Agile workstreams to define business and technical requirements for new portal development as Project Manager and Product Manager
• Drove engagement with business clients to define scope and manage client expectations while building and maintaining strong relationships based on trust and delivering results, and serving as a ‘trusted advisor’
• Supported creation of Program Management Office (PMO) team; served as Risk Manager, managed onboarding process and metric development, and defined SOPs to streamline processes across the program
• Received “Living Our Values Every Day Gold Award” for Champion’s Heart (March 2021); “Living Our Values Every Day Silver Award” for Passionate Service (July 2020)U.S. Food and Drug Administration (FDA), Center for Drug.

Washington D.C. Metro Area

• Department of Justice (DOJ), Executive Office for Immigration Review (EOIR), Office of Planning, Analysis, and Statistics (OPAS), Strategic Management and Analytic Services (SMAS)
• Supported DOJ data quality improvement through mastery of data and analytical requirements
• Enabled analytics capability expansion by using advanced analytics in reporting
• Collaborated on internal Booz Allen marketing and business development efforts

Arlington, VA

• Developed original insight and consumable content for a broad audience of Fortune 500 leaders-- Research study published in November 2015 was the Top Performing Download for all of 2015-- Case profile published in.
• Managed monthly virtual networking workshops for 10-15 senior executives
• Utilized quantitative analysis to design employee selection criteria toolkit and interview guide
• Conducted research interviews with Fortune 500 C-level executives to identify strategic business challenges
• Analyzed business challenges utilizing root cause analysis, hypothesis generation, survey design, benchmarking, and other qualitative and quantitative methods
• Promoted to Digital Lead for team to improve web experience of clients

Chattanooga, Tennessee Area

• Developed a Health Propensity Model, programmed in R, to predict the likelihood of chronic illnesses utilizing data from a national healthcare database--Tested Model using both publicly available and proprietary data.
• Assisted in other analytics projects, client reporting, and review/editing of ROI reports

Greater Boston Area

• Reviewed and edited scientific papers, presentations, and surveys for publication
• Conducted literature and online reviews on brands and their impact on consumer identity
• Directed participants at the Computer Lab for Experimental Research (CLER) at HBS

Greater Boston Area

• Co-authored paper on behavioral economics and stage development -- "Stages of Investing Using the Model of Hierarchical Complexity", published in American Psychological Association - Behavioral Development Bulletin.
• Edited scientific papers and presentations for publication
• Researched and gathered background information for presentations

Bachelor Of Arts (B.A.)

Education record