Honored to be selected and inducted as a member of the Arkansas Academy of Computing (AAoC) in 2023, contributing to the advancement of computing and information technology education in Arkansas.

Certified Blockchain Business Foundations professional contracting directly with business owners, companies, and start-ups, providing overall product vision and strategy, troubleshooting, improving, and streamlining business processes. Experienced in building, leading, and managing highly effective and efficient remote teams: outstanding client and community management skills. Oversee business operational services, product/project management, implementation services, data identification, business process, workflow creation, end-user vision, research, design review, and QA testing. Areas of Expertise:Healthcare IndustryBlockchain TechnologyCryptocurrencyNon-Fungible Tokens (NFTs)Business Process & OperationsClaims Processing and Adjudication Program eligibility and enrollment Decision Support SystemsSoftware Development Customer ExperienceClient Relations I am a visionary with the ability to apply business and technology concepts across multiple industries.

During my tenure with HP, I was afforded the opportunity to utilize my leadership and project management skills on many diverse projects such as:Arkansas Payment Improvement InitiativeResponsible for direct client and multi-vendor relationship management - Developed/Implemented the programs change management, task assignment, and project prioritization processes - Overall project direction setting, issue tracking, risk management, and escalation - Review business specification documents, requirements, process flow diagrams, UI/UX interfaces - Client consultation regarding overall program solution and project direction - provided leadership, management, and project direction to achieve milestones - conducted requirement reviews and obtained customer approvalsKey Accomplishment: Implemented processes to manage delivery for the scope of work and change management processes. Successfully delivered Episode of Care (EOC) provider payment reports for the pilot program.Healthcare Product Solution - Provider Management System Provider Eligibility/Enrollment Industry Subject Matter ExpertProject scope creation, analysis, review, and execution - MSPS – schedule creation, maintenance, tracking to delivery milestones - management of team task assignment and prioritization - project direction setting, disaster recovery, issue tracking, risk management, and escalation - review business specification documents, requirements, process flow diagrams - consult with executive leadership team regarding overall provider solutionKey Accomplishment: Delivered Provider Management Solution which was highlighted at multiple National Healthcare conferences. Delaware XIX - Security / SOA Project ManagerSecurity management - Systemwide cross-functional components - System-oriented architecture and enterprise services - Business intelligence reporting systemKey Accomplishment: Delivered security solution on time and within scope.

Client Account Manager responsible for implementation and management of a customized eligibility determination, patient/provider enrollment, patient scheduling/case management tracking system, and call center. Contract served as the fiscal agent for the Arkansas Breast and Cervical Cancer Control Program known as the Arkansas BreastCare Program administered by the Arkansas Department of Health. Responsibilities:• Overall contract/client management responsibilities • Call center and contact case management administration • Leadership and HR responsibilities for 25 direct reports• Management of monthly P&L and cost model assistance • Contract SLAs and management of Client Dashboard• Provide in-depth statistical reporting for the client, Arkansas Legislature, and Governor’s office• Project manager for implementation of new services• Client liaison/advisor on program policy and procedure improvement • Preparation and presentation of contract deliverable and SLA reports to client• Program recruitment, enrollment, training, and management of provider networks contracted to provide program services• Coordination of RFP(s) and re-compete activities to include: - overall coordination of proposal process - requirement gathering, risks, and assumptions - costing, writing, packaging and delivery