I am a Client-centric Account and Client Success Manager with more than 15 years of experience orchestrating complex client relationship strategies, building customer loyalty, and delivering exceptional customer service. My expertise includes consultative sales, customer loyalty, contract negotiation, account management, recurring revenue models, and up-sell/cross-sell opportunities. Praised by peers for collaborating with cross-functional teams to increase customer satisfaction and helping teams achieve sales goals. I'm known for boosting customer satisfaction and driving annual sales growth at industry leaders including Oracle Corporation.Eagerly leverage combined knowledge and skills to enhance business performance and profitability. I excel in both individual and team settings, adapting quickly to new processes and driving company objectives with a focus on growth and efficiency to increase service value.Outside of work, I am an equine enthusiast with a particular focus in the National Cutting Horse and National Reined Cow Horse Associations.Feel free to connect me directly on linkedin or christaharris79@gmail.com.SKILLSPre-Sales Solutions Architecture: Engineered and recommended product and service solutions to executive leaders, eliminating key roadblocks and increasing technology ROI, while enhancing operational effectiveness.Client Success: Facilitated seamless integration of cross-functional teams (product, engineering, sales, support) and coordinated with business partners to increase client success and upsell opportunities.Technology Business Partner: Oracle Partner for over 15 plus years focused on Core Technology reselling and advising customers on Oracle Licensing and OCI entitlements. Worked closely with Oracle Sales and Technical Teams to promote Oracle Solutions.Account Management: Spearheaded strategic account management efforts, forging strong client partnerships and increasing account value by identifying new business opportunities.Team Leadership: Provide guidance and direction to implementation teams, ensuring that the solution aligns with client business needs, technical requirements, architectural principles, and industry best practices.Project Management: Ensured that products and services were delivered on time, in scope, under budget, and in alignment with the service contract, customer goals, business strategy, and technology roadmap. Expertise includes requirements gathering, technology selection, implementation, project management, and post implementation support.