Christa Harris Email & Phone Number

Founded and managed this Oracle solutions consulting practice that includes pre-sales solution design, implementation, project management, and product support for SaaS, security, cloud, and virtualization strategies for enterprise and SMB customers. • Manages day-to-day business operations, including budgetary oversight, team leadership, resource allocation, sales support, account management, client education, employee training, and customer success. • Serves as a trusted advisor to architect cloud support services, including on-premises and hybrid cloud solutions.• Leverages technical expertise in Oracle product solutions to design technology solutions that meet client needs and goals. • Drives partner education, customer training, product demonstrations, and utilization strategies to ensure the customer realize the full value of technology tools and investments. • Coordinates Oracle and VMware software licensing and conducts license assessments. • Conducts in-depth client needs assessments to develop technology solutions that drive business transformation. • Monitors progress of projects and transformation initiatives to ensure client success. • Partners with clients to assess ongoing needs and identifies opportunities to expand value and service offerings. • Cultivates strong relationships with clients and serves as the primary point of escalation for any questions and concerns.• Supports client budgeting and assists with technology and resource investment planning. • Compiles scorecards and progress reports and shares status updates with key stakeholders.• Facilitates discovery meetings, gathers requirements, and translates business needs into technology solutions. • Orchestrates customer success strategy sessions to align operational efforts with technology goals. • Transforms roadblocks and constraints into opportunities to improve effectiveness of solutions and strategies.

Partnered with Account, Technology, and Application sales representatives to qualify and close new business on Oracle solutions. Provided specific product and industry expertise to facilitate the closing of opportunities across multiple territories. Worked closely with sales team to architect the solution, and executed solution strategies collaboratively developed. Presented and demonstrated solution to high level clients.

Provided pre-sales technical support to Account Sales Representatives during the entire sales process, including determining the optimal solution for a client, articulating the value, performing presentations, and demonstrations. Collaborated with Product Managers and Engineering resources as needed to drive product enhancements and new features. Maintained on-going relationships with clients to identify additional solutions that would be of benefit to their business.