I am a relationship-builder, connector, and helper, and I thrive on listening to client needs and going above and beyond to exceed expectations. In the Vice President, Global Client Success role at Careerminds, I have the unique opportunity to bring together my skills and expertise from my nearly 20 years in the HR Consulting and HR Tech industries, including 14 years in the outplacement industry, to lead the strategy and execution of our four customer success pillars: True Partner, Responsive, Flexibility, and Transparent – ensuring a seamless and delightful client experience across our global market. I have extensive experience engaging with clients across industries, of all sizes, from start-ups to Fortune 500 companies, and providing them with the strategies and resources needed to ensure successful outcomes. I am an innovative and creative leader, combining customer success and revenue growth through consultative cross-selling, up-selling, and opportunity identification and development. When outplacement support is provided and executed properly, your departing employees become your brand ambassadors which is critical in retaining and recruiting top talent. Most importantly, Careerminds provides a combination of highly personalized career coaching and a tech-driven approach to help your employees find their next job faster - - and there is no time limit, we’ll provide coaching until they land their next role. Clients value me as a partner because of my high level of honesty and integrity, my positive energy, and my ability to listen and understand their business challenges and offer creative solutions. I am an outstanding written and verbal communicator and presenter, an adaptive and collaborative team player, and a passionate remote team leader. Please reach out to connect if I can ever be a resource to you!churchalla@careerminds.com
Listed skills include Management, Project Management, Leadership, New Business Development, and 49 others.