Christel Ducay- Laurent Email & Phone Number

Paris, FR

Paris

In addition to previous Co-Head role:Managing a team of 6 Experts in charge of the relationship with financial providers from a contractual, operational and financial perspective for:- delegated functions: Middle Office, Transfer Agent, Fund accountants- non-delegated functions: Global and Local Custody, Proxy voting- Leading Benchmark, RFP,Renegotiation.

Paris

Managed a team of 3 Experts in charge of the relationship with financial providers from a contractual operationnal and financial perspective for:non- delegated functions: Global and Local Custody, Proxy voting.- Defined, monitored and adapted the governance, KPI using Six Sigma methodology, contracts, SLA.- Improved existing operationnal processes, quality.

Paris

Oversaw the relationship with financial providers for non delegated functions.- Built a global centralised process for proxy voting between AXA IM portfolios and all custodians, carried out RFP, appointed the targeted operationnal provider ISS.- Coordinated new client or fund managers requirements in term of services with best in class providers..

Paris

Managed 3 teams (50 People) handling the setups and processes of Mandatory and Voluntary CoA events. More than 100 markets covered for Institutionnal Investors, Global Custodians & Brokers.- Involved in the implementation of a new Corporate action management system with TCS.-Recruited the staff for the Lisbon Hub to create a dual office with Paris..

Paris

Managed a team of 12 Account Managers dedicated to major Global Custodian clients for CoA on Euronext markets.-Dealt with client queries, claims, instructions and carried out service review with clients.- Managed cross services topics such as Tax impacts, clearing, client relationship, evolutions involving products and legal teams.

Paris

Handled the daily settlement and deliveries for Broker dealers.Settled the OTC bond and Equity trades and provided daily reporting on fail trades and cash forecast.

Paris

Repatriated to Paris of the Cash back offices from the Zurich and London branches - Hubsys project.- Harmonized all cash activities of international operations - Corporate Banking.

Paris

In charge of cash LORO accounts- Processed Cash Transfers, queries and reconciliations - Corporate Banking.