Christelle Tran Email & Phone Number

Canada

Région De Toronto, Canada

• Review project requests, develop scopes of work and project timelines.
• Define, track, and drive success related to project goals, requirements, budgets, plans,and schedules from project initiation to completion.
• Collaborate with cross functional teams to identify project deliverables, key milestones,resources and any additional requirements.
• Balance scope, schedule, budget and risks and propose and implement adjustments asnecessary.
• Ensure quality execution and delivery of projects that meet client objectives andstandards.
• Develop and provide ongoing status updates to the client and internal teams.

Paray-Vieille-Poste, France

• Developed a new promotional campaign that exceeded the sales target by 53%.
• Managed a personalized targeted email campaign, which resulted in a 35% increase to the click-through rate.
• Created display banners and managed digital marketing campaigns for travel company websites, which resulted in a 12% increase in passengers compared to the previous year.
• Worked on the corporate website redesign and contributed to ergonomic design, user experience, features and content.
• Reviewed new design features and updated the app in partnership with IT.
• Developed customer loyalty and retention program.

Paray-Vieille-Poste, France

• Managed all digital campaign (organic, paid, email) in collaboration with the digital agency: Managing up to 35 campaigns.
• Redesigned and modernized retargeting emails (contents and design) increasing customer conversion by 23%.
• Oversaw website content updates in coordination with other departments to align with promotional objectives.
• Participated in the customer portal creation project: features and design.
• Created digital content for social media and online advertising.

Cergy-Pontoise, France

• Managed all the digital campaigns (organic, paid, email) in collaboration with a digital agency.
• Redesigned and modernized retargeting emails using Mailchimp, which resulted in a 23% increase in customer conversions.
• Oversaw website content updates using WordPress in coordination with other departments to align with promotional objectives and brand standards.
• Contributed to the features and design of a customer portal.
• Created digital content for social media and online advertising.

County Cork, Ireland

• Identified the new technology usage, benchmarking trends and competitor data to stay at the forefront.
• Prospected relevant industry tradeshows and events to attend.
• Delivered French translations of website content and documents.

Madrid Area, Spain

• Conducted competitive analysis and benchmark always with the goal to develop the strategy.
• Prospected new customers (mainly French customers).
• Optimized database maintenance and update.

Master’S Degree, Digital Marketing

Bachelor'S Degree, Webmarketing & Digital Communication

Two-Year Technical Degree, International Trade