Christen Hansen Email & Phone Number

Frisco, TX, US

United States

United States

Springdale

Properly manage internal agency and client expectations with the client service partner to ensure alignment in work process and work deliverables.Proactively coach Account Leadership and our Client partners in SSX systems and processes to positively impact the work.Lead agency team in all areas of timelines and deliverables Leader in driving implementation.

Manage internal agency expectations to ensure alignment in work process and work deliverables.Build and manage strong internal relationships across all departments.Compile internal budgets and estimates including all outside costs for Account Leadership review and approval.Engage in external client meetings in order to provide updates & manage expectations.

Engaged with HP Sales teams and Proposal Managers to provide knowledge regarding HP services for proposal development. Wrote assigned service sections and edited documents for grammar, flow, and format. Researched and developed custom service responses to ensure compliance with RFP requirements.

Sold Enterprise Solutions to Fortune 500 Accounts.Responsible for accuracy of final pricing, shipment details, and follow up calls to ensure customer satisfaction. Actively pursued new business development with weekly customer contact. Developed working knowledge of Enterprise Solutions, Servers, and Storage.

Built and maintained productive working relationships with customers and fellow employees. Aggressively tracked shipment progress in order to maintain customer satisfaction. Responsible for reducing Account Receivables in delinquent accounts.